Several Entry Level Customer Service Jobs – Business Bankers – Housing Finance Bank

Job Title:            Business Bankers (Several Fresher Customer Service Jobs) 
Organisation:  Housing Finance Bank
Duty Station:
Kampala, Uganda
Reports to: Branch
Assistant Senior Banking Officer
About US:
Housing Finance Bank is a
Commercial Bank and the leading provider of housing finance solutions with a
vision to be the preferred consumer and business bank with a focus on housing
Job Summary: The Business Bankers will provide pro-active business
banking sales and service management function that will retain and grow a
portfolio of SME customers by identifying and implementing value adding and
specialized financial product solutions from a range of standard and/or
customized offering.
Key Duties and Responsibilities: 
·       Execute an operational plan to support the branch and
the Bank’s overall business strategies while delivering targeted achievements
on business and institutional client growth, fees/commission and interest
·       Provide adequate and efficient relationship management
to business and institutional clients, in terms of quick transaction turnaround
and resolution of their queries/problems.
·       Provide timely professional direction/advice on all
business and institutional client matters within the Branch/Bank.
·        Work closely
with the Head Office teams to develop and cross-sell new products and programs
while continually keeping abreast with the development of new products and
changes to the industry
·       Ensure the application of adequate and robust
processes and controls (automated/ manual) at an origination level to ensure
compliance with applicable rules and regulations.
·       Managing the end-to-end process for all account
relationships opened and credit applications initiated to ensure a smooth deal
flow whilst meeting / exceeding revenue targets.
·       Manage the loan portfolio by active participation in
branch credit committee meetings, monitor/ manage pre-Non Performing Loans
(NPLs) and fully recover bank funds.
·        Monitor and
assess the progress of business and institutional clients within own portfolio
by reviewing daily exception reports and discussing significant matters with
the Branch Manager.
·       Evaluate existing as well as new business and
institutional products/ services and provide recommendations on ways to improve
the effectiveness/ efficiency of the transactions related to the same.
·       Compile relevant MIS on periodic basis to inform and
support the actions of Management.
·       Ensure system and quality enhancements by monitoring
the respective activities and processes implemented, and by keeping abreast of
new methodologies and practices.
·       Adhere to all reporting and record-keeping
requirements as outlined by Branch Management, head office stakeholders and
duly-mandated external parties to ensure compliance to internal and regulatory
·       Any other duties as may be assigned from time to time.

Qualifications, Skills and Experience:
·       The ideal applicant must  be a holder of an honors Bachelor’s degree in
Business Management or related field preferably in Accounting, Finance, and
Commerce, Marketing, Statistics, Economics or Statistics from a recognized
·       At least two years’ experience in relationship
management or sales experience in branch banking
·       Good knowledge of the Business Banking value
·       Sound knowledge of the bank’s policies and procedures
relating to all areas under his/her control.
·       Good knowledge of bank policy regarding product
criteria, pricing, charges and interest rates
·       Business Behaviours
·       Excellent inter-personal skills to enable interaction
and the establishment of positive relationships with all Bank employees and
support departments.
·        Able to
maintain professional internal and external relationships that meet the Bank’s
core values.
·       Strong numeracy skills
·        Business and
financial advisory
·       Credit and Financial Analysis
·        Strong
communication skill
How to Apply:
All candidates who wish to
join the Banking sector are invited to send their applications including an
updated CV, certified copies of all academic transcripts, certificates and
testimonials, daytime telephone contact, and email address of both applicant,
and three competent referees addressed to:
The Head Human Resources,
Housing Finance Bank, Investment House, Plot 4 Wampewo Avenue, Kololo, Kampala.
NB: Only
successful candidates will be contacted. All applicants who will not have heard
from us within five weeks of closing date should consider their application
Deadline: 23rd December 2019
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