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Job Title:       IT Officer

Organization: Africa Leadership Institute (AFLI)

Duty Station: Kampala, Uganda

Reports to: Head of IT and Processing Unit

About US:

Africa Leadership Institute (AFLI) was conceptualized in
2003 as an independent, non-partisan and public policy pan-African think tank,
with the broad aim of promoting excellence in leadership, peace and security;
good governance and sustainable development in the
continent. Headquartered in Kampala, Uganda, AFLI was incorporated on 26^th April,
2004 as a Company Limited by Guarantee without shares, but changed status four
years later to become a not-for-profit and voluntary service non-governmental
organisation (NGO).

Job Summary: The IT Officer will be responsible for  IT Infrastructures and ICT Content
Distributions Channels. To ascertain that aspect of IT infrastructure and
system fixtures are functional, and in good order as prescribed for use and
application by the staff and access by the external stakeholders as per the IT
policy.

Key Duties and Responsibilities:

System Development & Management and Maintain

·       
Spearhead the design and development of all
orgnaisation IT innovations.

·       
Work with the head of department to improve the
ICT layout according to the AFLI vision

·       
Support the development and implementation of an
internal document control system in the ICT network.

·       
Support the development of and internal security
access and staff control system

·       
Support the development of a system backup both
cloud and local server

·       
Facilitate connective of ICT Channels : Radio,
Internet, Mobile phones and Mobile to our services Content from the scorecard

·       
Develop and support the social channels and
their utilisation.

Specific Support Roles

·       
Carryout needs assessment of the company IT
structure and advise management on setting up cost effective systems.

·       
Source for and procure IT related equipment as
and when required.

·       
Train staff in basic IT support activities.

·       
Keep update with the recent technology and virus
updates and other software license management .

·       
Ensure delivery of information thourgh the
developed channels of communication, mobile, Mobile APP, IVR, Radio, TV and
Website e.t.c

·       
Be part of the team in profiling, selection,
accreditation necessary suppliers , users AFLI- IT channels for business.

·       
Provide monthly update to head of department
regarding performance of the system.

·       
Efficiently manage client data and follow the
pricacy and data protection act.

·       
With technical support from the ICT maintain the
functionality of the system to the satisfaction of the subscribed and
accredited clients.

·       
Testing and evaluating new technology.

·       
Conducting electrical safety checks on computer
equipment

Supervision Roles

·       
Support Head of department on ground supervision
all contracted system developers and ICT service providers

·       
Supervise the sub terms :

•                 
System Data Input Subterm (Data Verification ,
Back End Data entry and Quality Data Checks)

•                 
Devices Connectivity Subterm (USSD, Database ,
Mobile Apps E.t.c)

•                 
Data Base, Application and Network Development
Sub terms

•                 
Microsoft – Cloud Services team

•                 
Social Media Accounts

•                 
Support the development of website updates and
design assigned.

Key Result Areas:

·       
Fully functional applications – SMS/USSD
/Records Section

·       
Reduced in the down time on ICT services

·       
Updated websites with functionality leading
increased access

·       
Updated MPSCAN /AFLI Websites with new
applications and tools.

·       
Functionality of IT Equipment

·       
Migration to the Cloud Services

·       
Deployment and use of Mobi App.

Key Performance
Indicators:

·       
Low down time for all services

·       
Achievement of 80 % service output

·       
Increase visibility by use of the ICT Channels
by 40% by the end of the 12 months

·       
Number of the postings made on facebook on
service and products

·       
Number of the postings made on twitter on the
services and products

·       
Increase engagement of AFLI on all common social
media.

·       
Number of the postings made on the linkedin as
adverts for services and products hosted by AFLI

Qualifications, Skills and Experience:

·       
The applicant must hold a Post graduate degree
in IT or Information Systems

·       
Experience of at least 5 years in an IT related
field

·       
Innovative thinking and creativity is essential

·       
Teamwork skills are vital

·       
Excellent Communication skills

How to Apply:

All suitably qualified and interested candidates should
submit their applications with scanned copies of their qualifications and CV
and three (3) referees to the Head of Operations and Program Support at:
info@aflinstitute.net. Canvassing and lobbying candidates will be disqualified.
Only shortlisted candidates will be contacted.

Deadline: 20th
December, 2019

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