The Ugandan Jobline

Job Title:            House Keeper Supervisor

Organisation:  Nile
Village Hotel

Duty Station:   Jinja, Uganda

About us:

The
Nile Village Hotel & Spa is situated on the banks of the Victoria Nile, in
Jinja. This hotel offers free WiFi throughout the property and free parking on
site. We
aspire to create a personalized experiences for our guests that they will
treasure for a lifetime. We are devoted to create an enduring relationships
with our guests and staff members by providing a highly personalized service
and courteous hospitality in an elegant atmosphere. Our greatest asset, and the
key to our success, is our people.

Job Summary: The House Keeper Supervisor
will Supervise and maintain the hotel rooms’ cleanliness, comfort and tidy
environment for the guests

Key Duties and Responsibilities: 

·      
Ensure guests are met with a feeling of welcome, comfort, and security,

·      
Provide the best accommodations rooms for our guests.

·      
Exceed expectations in all operations from cleanliness to customer
service.

·      
Oversee the cleaning of guest rooms, corridors, lobbies, stairways, and
lounges

·      
Organize work schedule from the room status list, arrivals and departures

·      
Oversee the distribution of linen, towels and room supplies  and replacement of dirty linens with clean
items by the team

·      
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies,
mini bar in line with hotel policy

·      
Inspect and turn mattresses regularly, check all appliances in rooms to
ensure they are working properly

·      
Monitor guest laundry bags and replace laundry bags and slips

·      
Realign furniture and amenities according to prescribed layout

·      
Respond to guest queries and requests

·      
Respond to calls for housekeeping problems such as spills, broken glasses

·      
Oversee delivery of requested housekeeping items to guest rooms

·      
Ensure confidentiality and security of guest rooms

·      
Follow all company safety and security procedures

·      
Report any maintenance issues or safety hazards

·      
Observe and report damage of hotel property

Qualifications, Skills and Experience:

·      
The ideal candidate must hold a Diploma or equivalent qualification
preferred

·      
At least five years of working knowledge in cleaning and sanitation
products, techniques and methods

·      
Knowledge of cleaning sensitive materials

·      
Working knowledge of operating cleaning equipment

·      
A mature stable person with settled family will be preferred

·      
Ability to meet performance standards without supervision

·      
Good communication skills / ability to listen and ask the right questions
to gain clarification

·      
Integrity and high ethical standards

·      
Reliability and good time-keeping

·      
Attention to detail

·      
Good customer service / focus

·      
Adaptability, planning and organizing

·      
Excellent team work spirit

·      
Passion for cleanliness, team-work, and excellence,

How to apply:

All
interested and qualified candidates please Submit your detailed CV only to:
recruitment.nilevillagehotel@gmail.com

Deadline: 6th January 2020

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