Job Title: Quantitative
Research Analyst -Business Intelligence Division
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Research & Insights
Manager
About us:
MTN-Uganda is the leading telecommunications Company in
Uganda, providing payphone, fixed lines, fax/data, internet and mobile
services.
Job Summary: The Quantitative Research Analyst
-Business Intelligence Division will provide a deep understanding of market
drivers, opportunities and risks in order to create and maintain a competitive
advantage and develop brand equity through quantitative research and market
modeling
Key Duties and Responsibilities:
·
Conduct both desk and consumer survey data
analysis and reporting as business operation dictate from time to time
·
Analyze raw data, write and interpret research
reports for internal studies and summarize external ones
·
Set research data analysis guidelines in
compliance with tested leading practices.
·
Identify and apply new global tools, methods and
approaches in market research
·
Review questionnaires and other research tools
and ensure compliance with tested leading practices.
·
Interpret research findings and distil key
highlights from survey results. Present research findings to user
departments/divisions/units as required.
·
Conduct regular reviews of all data sources and
suppliers to ensure quality control.
·
Creates and updates comprehensive industry,
competitor and customer models including, but not limited to, market share,
growth projections and trends, and market forces.
·
Review trends in the telecommunications industry
and provide insight into issues and events that could be factored into the
business planning process as it affects MTN Uganda operations and services.
·
Develop forecasts for business planning, inventory
decisions and network capacity planning
·
Identify information needs and research
requirements and ultimately conduct market research to provide actionable
information to drive revenue, profitability and customer satisfaction.
·
Conduct market and customer analysis review on
MTN products via primary and secondary data information sources.
·
Build analytical tools/models for use in the formulation
of research analysis
·
Provide geographical analysis and support about
the needs and behavior of the customer, trade and traffic patterns
·
Manage competition benchmarking and geospatial
analysis to highlight stronghold areas, (areas that require immediate
attention, areas where competition aggressiveness is observed) and carry out
all necessary measures to maintain /enhance our strength.
·
Integrate and analyze market research data,
official statistics to adequately profile the market at both national and
decentralized levels (territories, regions, circuits, etc)
·
Liaise with various national and local governmental
agencies, research institutions and other organizations to access secondary
data for a robust geo-marketing capability
·
Provide in-depth understanding of regional
operational and financial performance
Qualifications, Skills and Experience:
·
The ideal applicant for the MTN Uganda Quantitative
Research Analyst -Business Intelligence Division job must hold a Bachelor’s
degree in Finance /Social Sciences, Economics/ Statistics/Mathematics/Computer Science
and/or Business Management
·
Work experience in a research or consultancy
environment will be an added advantage
·
Three years of experience conducting primary
research for market segmentation studies, applying research
·
methodologies in gathering market and customer
insights that inform products/services value
·
propositions and customer segment strategies
·
Experience in application of statistics,
operations research, econometric modeling advantageous
·
Statistical methodologies and techniques
·
Demonstrated awareness of what information is
relevant and how it drives and affects current
·
and future corporate strategies and overall
goal(s) is also required.
·
Good Interpersonal Skills and Initiative
·
Ability to drive cross functional projects
·
Able to work under pressure
·
Good Communication and presentation Skills
·
Time management
Trainings & Knowledge
·
Project management
·
Statistical modeling and multivariate analysis
·
Complex market research
·
Forecasting techniques
·
Advanced statistical software skills (SPSS, SAS,
SPAD, etc)
·
Requires keeping abreast of trends on Data and
Analytics as well as data visualization trends in the market.
·
Ability to organize time and meet deadlines
·
Good interpersonal communication skills.
NB: Please note that presentation of false
academic documents and certification will lead to criminal prosecution.
How to Apply:
All suitably qualified and interested candidates should
email their Job Applications with detailed CVs, certified copies of academic
certificates (originals are to be presented at the interview), recent pay-slip
and copy of driving permit to [email protected], Please use this format
in the Subject Line i.e. Quantitative Research Analyst -Surname First
Name-current Dept.
NB: Only successful
candidates will be contacted.
Deadline: 20th December 2019
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