Data Jobs – Quantitative Research Analyst – MTN Uganda

Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to:  Research & Insights
About us:
MTN-Uganda is the leading telecommunications Company in
Uganda, providing payphone, fixed lines, fax/data, internet and mobile
Job Summary: The Quantitative Research Analyst
-Business Intelligence Division will provide a deep understanding of market
drivers, opportunities and risks in order to create and maintain a competitive
advantage and develop brand equity through quantitative research and market
Key Duties and Responsibilities:
Conduct both desk and consumer survey data
analysis and reporting as business operation dictate from time to time
Analyze raw data, write and interpret research
reports for internal studies and summarize external ones
Set research data analysis guidelines in
compliance with tested leading practices.
Identify and apply new global tools, methods and
approaches in market research
Review questionnaires and other research tools
and ensure compliance with tested leading practices.
Interpret research findings and distil key
highlights from survey results. Present research findings to user
departments/divisions/units as required.
Conduct regular reviews of all data sources and
suppliers to ensure quality control.
Creates and updates comprehensive industry,
competitor and customer models including, but not limited to, market share,
growth projections and trends, and market forces.
Review trends in the telecommunications industry
and provide insight into issues and events that could be factored into the
business planning process as it affects MTN Uganda operations and services.
Develop forecasts for business planning, inventory
decisions and network capacity planning
Identify information needs and research
requirements and ultimately conduct market research to provide actionable
information to drive revenue, profitability and customer satisfaction.
Conduct market and customer analysis review on
MTN products via primary and secondary data information sources.
Build analytical tools/models for use in the formulation
of research analysis
Provide geographical analysis and support about
the needs and behavior of the customer, trade and traffic patterns
Manage competition benchmarking and geospatial
analysis to highlight stronghold areas, (areas that require immediate
attention, areas where competition aggressiveness is observed) and carry out
all necessary measures to maintain /enhance our strength.
Integrate and analyze market research data,
official statistics to adequately profile the market at both national and
decentralized levels (territories, regions, circuits, etc)
Liaise with various national and local governmental
agencies, research institutions and other organizations to access secondary
data for a robust geo-marketing capability
Provide in-depth understanding of regional
operational and financial performance

Qualifications, Skills and Experience:
The ideal applicant for the MTN Uganda Quantitative
Research Analyst -Business Intelligence Division job must hold a Bachelor’s
degree in Finance /Social Sciences, Economics/ Statistics/Mathematics/Computer Science
and/or Business Management
Work experience in a research or consultancy
environment will be an added advantage
Three years of experience conducting primary
research for market segmentation studies, applying research
methodologies in gathering market and customer
insights that inform products/services value
propositions and customer segment strategies
Experience in application of statistics,
operations research, econometric modeling advantageous
Statistical methodologies and techniques
Demonstrated awareness of what information is
relevant and how it drives and affects current
and future corporate strategies and overall
goal(s) is also required.
Good Interpersonal Skills and Initiative
Ability to drive cross functional projects
Able to work under pressure
Good Communication and presentation Skills
Time management
Trainings & Knowledge
Project management
Statistical modeling and multivariate analysis
Complex market research
Forecasting techniques
Advanced statistical software skills (SPSS, SAS,
SPAD, etc)
Requires keeping abreast of trends on Data and
Analytics as well as data visualization trends in the market.
Ability to organize time and meet deadlines
Good interpersonal communication skills.
NB: Please note that presentation of false
academic documents and certification will lead to criminal prosecution.
How to Apply:
All suitably qualified and interested candidates should
email their Job Applications with detailed CVs, certified copies of academic
certificates (originals are to be presented at the interview), recent pay-slip
and copy of driving permit to, Please use this format
in the Subject Line i.e. Quantitative Research Analyst -Surname First
Name-current Dept.
NB: Only successful
candidates will be contacted.
Deadline: 20th December 2019
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