UN Information Management Officer Job Opportunities – United Nations Regional Service Centre Entebbe (RSCE)

Organization: United Nations Regional Service
Centre Entebbe (RSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: 19-IST-RSCE-125720-R-ENTEBBE
(M)
Reports to: Chief of the Unit
Grade: FS-6
About US:
The Regional Service Centre Steering Committee is the
decision-making body for RSCE, in compliance with General Assembly resolutions,
United Nations Secretariat rules and regulations, strategic guidance from
United Nations Headquarters and oversight bodies. The Steering Committee
consults with the Global Field Support Strategy Implementation Coordination
Team, as required.
Key Duties and Responsibilities:  Within
delegated authority, the Information Management Officer (Business Intelligence
Reporting Officer) will be responsible for the following duties:
·       
Identify and translate business requirements into
system solutions in collaboration with key stakeholders, i.e. RSCE management
and its client missions.
·       
Ensure timely delivery of solutions that provide
critical business information in the most efficient and effective manner.
·       
Provide timely reporting; identify issues and
corrective actions to ensure the attainment of RSCE goals.
·       
Prepare and update working documentation and
user manuals and training materials to support all development efforts.
·       
Mentor, assist and leverage other RSCE staff by
actively sharing knowledge through presentations, training, coaching and other
activities.
·       
Investigate Business Intelligence query objects
for end users and troubleshoot Business Intelligence problems.
·       
Create new reports and report templates and
modify existing report parameters. Contribute to the design of reporting
interfaces and to information management policies, procedures, to ensure
effective data governance.
·       
Contribute to data dictionary, ensure end-users
have a consistent and thorough understanding of data related information.
·       
Consult and provide advice to internal
stakeholders, i.e. Service Delivery and Service Line Managers regarding
reporting frameworks and data requirements, to ensure reporting mechanisms and
specifications meet business requirements.
·       
Assist end users to select appropriate Business
Intelligence reports and provide advice and analytical assistance in
troubleshooting problems.
·       
Educate and facilitate an understanding and
commitment to Business Intelligence process and procedures, across RSCE, to
ensure information is recognized and utilized as assets. Extract data from Data
Warehouse in order to design reports and information including the following: MS
reporting and tools like Excel, PowerPoint, Access, SAP, and BI
·       
Facilitate the user access provisioning process
for end users, working closely with stakeholders to determine appropriate
roles.
·       
Ensures proper granting and deprovisioning of
umoja roles.
·       
Troubleshoots role mapping issues prior to
escalation.
·       
Performs other duties as required.



Qualifications, Skills and Experience:
·       
The ideal candidate for the United Nations
Regional Service Centre Entebbe (RSCE) Information Management Officer job
placement should hold a high school diploma or equivalent is required.
Technical qualification in Information Technology , Advanced ERP Business
Intelligence Report Development or related area is desirable. Certificate or
diploma as Umoja Security Liaison Officer, Local Process Expert Certification
in Human Resources, Finance and Travel or related area is desirable.
·       
At least ten (10) years progressively responsible
experience in programme, project management, administration or information
technology is required.
·       
Experience in data governance and developing Key
Performance Indicator reports is desirable.
·       
Experience in monitoring and reporting on the
implementation of projects is desirable. Experience as (Umoja) SAP Security
Liaison Officer is desirable.
·       
Experience in user access provisioning in SAP or
similar ERP is desirable.
·       
The minimum years of relevant experience is
reduced to five (5) years for candidates who possess a first level university
degree.
·       
Languages: fluency in English is
required.



Competencies
Professionalism:
·       
Ability to provide support of the continuous
improvement of RSCE service delivery performance quality, process efficiencies,
drive standardization, and enable management to make informed decisions through
regular performance monitoring and accurate and timely performance reporting.
·       
Ability to support the re-engineering businesses
processes and their continuous improvement.
·       
Knowledge of process efficiency improvement
methods.
·       
Ability to drive standardization and service
delivery by monitoring and reporting performance against targeted service
levels.
·       
Shows pride in work and in achievements.
·       
Demonstrates professional competence and mastery
of subject matter.
·       
Is conscientious and efficient in meeting
commitments, observing deadlines and achieving results.
·       
Is motivated by professional rather than
personal concerns.
·       
Shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations.
·       
Takes responsibility for incorporating gender
perspectives and ensuring the equal participation of women and men in all areas
of work.
Communication:
·       
Speaks and writes clearly and effectively
·       
Listens to others, correctly interprets messages
from others and responds appropriately -Asks questions to clarify, and exhibits
interest in having two-way communication -Tailors language, tone, style and
format to match the audience
·       
Demonstrates openness in sharing information and
keeping people informed
Planning & Organizing:
·       
Develops clear goals that are consistent with
agreed strategies
·       
Identifies priority activities and assignments;
adjusts priorities as required
·       
Allocates appropriate amount of time and
resources for completing work
·       
Foresees risks and allows for contingencies when
planning
·       
Monitors and adjusts plans and actions as
necessary
·       
Uses time efficiently
How to Apply:
All suitably qualified and interested Ugandan candidates
should send their applications through the United Nations online portal at the
link below.
Deadline: 26th November 2019
For more of the latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline




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