No Experience ICT Intern NGO Job Opportunities – Danish Refugee Council (DRC)


Job Title:   
 ICT
Intern
Organisation: Danish Refugee Council (DRC)
Duty Station: Kampala, Uganda
Reports to: IT Specialist
About US:
The Danish Refugee Council (DRC) is a private, independent,
humanitarian organization working on all aspects of the refugee cause in more
than 36 countries throughout the world. The aim of DRC is to protect refugees
and internally displaced persons (IDPs) against persecution and to promote
durable solutions to the problems of forced migration, on the basis of
humanitarian principles and human rights. DRC works in accordance with the UN
Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in
Disaster Relief.
Job Summary:  The
ICT intern will facilitate in the efficient and effective running of the ICT
systems of DRC operation. She/he will ensure compliance with the DRC operations
Handbook alongside donor policies, procedures, guidelines and rules. She/he
will seek and receive policy guidance/instructions and support from the IT
Specialist to identify, investigate, and resolve, follow up problems brought to
the helpdesk by users of in some of the following areas:  Email, Office applications, presentations,
printers and photocopier use.
Key Duties and Responsibilities: 
  • Assist in performing
    hardware and software installation procedures.
  • Perform software
    configuration on stand-alone computers and laptops.
  • Provide support in
    diagnosing hardware and software issues and troubleshooting activities.
  • In liaison with Logistics
    Department carry out asset verification.
  • Take user support requests
    and take measures to fulfill requests.
  • Assist in hardware and
    software inventory management.
  • Handle periodic
    maintenance of hardware and software.
  • Troubleshoot equipment
    such as printers and scanners and other peripherals.
  • Any other duties assigned



Qualifications, Skills and Experience: 
  • The ideal candidate for
    the Danish Refugee Council (DRC) ICT Intern job placement must have a 2-year
    IT Training in a reputable institution.
  • A+, N+ knowledge and
    training
  • Microsoft Windows 7 and
    above
  • Microsoft Office 2016 and
    above
  • Good communication and
    writing skills in English
  • Excellent interpersonal
    skills and ability to work with minimum supervision
  • Computer literate (MS word
    & excel and other accounting software)
  • Languages: Excellent
    Communication skills in English required.
How to Apply:
All candidates should send their online applications at the
link below.
Deadline: 11th November 2019
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