Job Title: Manager Network Performance
& Reporting
Organisation:
MTN Uganda
Duty
Station: Kampala, Uganda
Reports to:
Senior Manager Network Quality
& Performance Management
About us:
MTN-Uganda is
the leading telecommunications Company in Uganda, providing payphone, fixed
lines, fax/data, internet and mobile services.
Job summary: The Manager Network
Performance & Reporting will be tasked with Reporting, analytics and
monitoring of Network quality and performance metrics.
Key Duties and Responsibilities:
·
Proactive monitoring and trending of KPIs with professional interpretation
that will enable network performance
improvement
·
Developing and implementing comprehensive analytics that allow raw
data to be transformed into business
insights
·
Representing Network department in internal cross functional and external
forums giving and gathering Network
performance impacts from the decision there of
·
Ensuring data accuracy and consistent routine and on-demand reporting
on network quality and performance to
internal and external, executive OPS review and board.
·
Tracking network performance improvement through benchmark drive
testing, resolution of 142 complaints
and closure of NPS findings
·
Develop reporting systems and dashboards to help with regular monitoring
of network performance metrics
·
Post projects review to ensure business
continuity with no service impact
Qualifications,
Skills and Experience:
·
The ideal applicant must hold BSc
Electrical/Telecommunications Engineering
·
At least five years in Network/Service Planning or
Network operations
·
Advanced Telecommunications and network
technologies
·
Proficiency in Advanced Microsoft Software (MS
Excel, MS Project, MS Work, MS Power Point, SharePoint etc.)
·
Drive testing tools
·
Analytics and dashboard creation
·
Supervisory and Leadership
·
A highly specialized technologist with mathematical, statistical and
problem-solving abilities. Lateral thinking and general systems-interconnectivity knowledge
·
Excellent PC and computing skills.
·
Leadership skills
·
Communication skills
·
Organized
·
Leadership and Team work
·
Interpersonal
·
Innovative
NB: Please note that presentation of
false academic documents and certification will lead to criminal prosecution.
How to Apply:
All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview), recent pay-slip and copy of driving permit to
[email protected], Please use this format in the Subject Line i.e.
Manager Network Performance & Reporting-Surname First Name-current Dept.
Only
successful candidates will be contacted.
Deadline: Tuesday,
19th November 2019
For more of the latest jobs,
please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline