The Ugandan Jobline

Job Title:            Manager Network Performance
& Reporting

Organisation:
MTN Uganda

Duty
Station: Kampala, Uganda

Reports to:
       Senior Manager Network Quality
& Performance Management

About us:

MTN-Uganda is
the leading telecommunications Company in Uganda, providing payphone, fixed
lines, fax/data, internet and mobile services.

Job summary: The Manager Network
Performance & Reporting will be tasked with Reporting, analytics and
monitoring of Network quality and performance metrics.

Key Duties and Responsibilities:

·      
Proactive monitoring and trending     of KPIs with professional interpretation
that will enable network     performance
improvement

·      
Developing and implementing     comprehensive analytics that allow raw
data to be transformed into business    
insights

·      
Representing Network department in     internal cross functional and external
forums giving and gathering Network    
performance impacts from the decision there of

·      
Ensuring data accuracy and     consistent routine and on-demand reporting
on network quality and     performance to
internal and external, executive OPS review and board.

·      
Tracking network performance     improvement through benchmark drive
testing, resolution of 142 complaints    
and closure of NPS findings

·      
Develop reporting systems and     dashboards to help with regular monitoring
of network performance metrics

·      
Post projects review to ensure business
continuity     with no service impact

Qualifications,
Skills and Experience:

·      
The ideal applicant must hold BSc
Electrical/Telecommunications Engineering

·      
At least  five years in Network/Service Planning or
Network operations

·      
Advanced Telecommunications and network
technologies

·      
Proficiency in Advanced Microsoft Software (MS
Excel, MS Project, MS Work, MS Power Point, SharePoint etc.)

·      
Drive testing tools

·      
Analytics and dashboard creation

·      
Supervisory and Leadership

·      
A highly specialized technologist with   mathematical, statistical and
problem-solving abilities. Lateral thinking and   general systems-interconnectivity knowledge

·      
Excellent PC and computing skills.

·      
Leadership skills

·      
Communication skills

·      
Organized

·      
Leadership and Team work

·      
Interpersonal

·      
Innovative

NB: Please note that presentation of
false academic documents and certification will lead to criminal prosecution.

How to Apply:

All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview), recent pay-slip and copy of driving permit to
ugrecruitment.UG@mtn.com, Please use this format in the Subject Line i.e.
Manager Network Performance & Reporting-Surname First Name-current Dept.

Only
successful candidates will be contacted.

Deadline: Tuesday,
19^th November 2019

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