Client Services Manager Job Vacancy – Ipsos

Job Title:       Client Services Manager
Organization: Ipsos
Duty Station: Kampala,
Reports to:   The Media insights Manager

About us:
Ipsos is a world-leading research company operating
in more than 89 countries. It has revenues in excess of €1Bn and employs over
16,000+ staff worldwide. lpsos provides research services and strategic
insights to the world’s largest corporations and many public sector
organisations. At lpsos we are passionately curious about people, markets, brands
and society. We make our changing world easier and faster to navigate and
inspire clients to make smarter decisions. 
We deliver
with security, simplicity, speed and substance. We are Game Changers.

Job Summary: The Client Services
Manager is a client facing role within a team of Key Account Managers and
Client Services Executives who manage client relationships, oversee the
initiation and delivery of client projects and have specified sales targets.
He/she also manages the front end of client relationships in order to make
significant contributions to the overall Group targets. The key solutions
revolve around advertising monitoring, editorial monitoring, audience measurement
and a combination of the three.

Qualifications, Skills and Experience: 
Customer relationship management
New business development
Strategic development and implementation
Team building and staff development
Financial management
Customer relationship management
Sales & marketing management
New business development
Project management
Financial management
·       In-depth knowledge and understanding of the media
Grasp of local and global media trends and
Leadership, team building and people development
Achieving the set revenue targets.
Delivery of insightful and actionable
presentations to clients.
Effective client management across different
Debt collection within specified period.
Effective team leadership and talent
Demonstration of initiative and innovation

How to
All interested and qualified candidates please
submit your application and CV detailing your experience for the post and
include daytime telephone contacts to:
Your application will not be considered if a
covering letter is not attached.
Include “Client Service Manager, Audience
Measurement – Ipsos in Uganda” in the cover letter and email subject header.
Only Shortlisted candidates will be contacted.

Deadline:   27th
November 2019
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