Assistant Community Liaison Office Coordinator Job Opportunity – U.S. Mission Uganda

Organisation: U.S.
Mission Uganda
Duty Station:  Kampala, Uganda
Salary Range: USD
32,831 (Actual FS salary determined by                                                                                 
Washington D.C.)
Series/Grade:     FP-08
Job Summary:  The Community Liaison Office is a mandatory
ICASS package and as such serves all participating USG agencies at post. The
CLO is a rated ICASS service provider whose base constituency includes all
direct-hire employees, eligible family members and members of household. In
addition, the CLO program regularly provides services to TDYers, Contractors,
and locally employed staff. The Assistant Community Liaison Office (Assistant
CLO) assists the CLO Coordinator in the day-to-day operations, development and
management of post programs to maintain high morale in community members. The
Assistant CLO identifies needs within the post community and responds with
effective programming, information resources and referrals.  The incumbent works under the loose supervision
of the CLO Coordinator and is expected to interact independently with CLO
clientele and resources throughout Kampala.
Key Duties and
Responsibilities: 
The Assistant CLO provides support and
guidance to clients on quality of life issues under the broad portfolio of the
eight facets of CLO responsibilities. The specific responsibilities of the
Assistant CLO position include:
·        
Welcoming
and Orientation (10% of Time): Provide welcome information to new personnel and
families, coordinate sponsorship program and post orientation activities.
Coordinate Departure/Re-Entry workshops for employees and their family members.
·        
Events
Planning (20% of Time): Develop social, cultural and recreational programs
designed to meet the needs of all segments of the mission community and to
enhance post morale. Facilitate morale enhancing seminars and workshops
organized by other groups or individuals at post.
·        
Information
and Resource Management (10% of Time): Maintain an information center for the
mission community. Provide information on post to Family Liaison Office (FLO)
and the Overseas Briefing Center (OBC).
·        
Family
Member Employment (10% of Time): Provide family members with information on
employment options inside and outside the mission.  Network with potential local economy
employers and Global Employment Advisor. 
Educate family members on EEFM employment programs.
·        
Community
Liaison (20% of Time): Establish and maintain effective working relationship
with all agencies and sections of the Mission. Serve as community representative
on Mission committee (IAHB, EAC and PEC. Establish and maintain liaison with
community organizations and local resources that can benefit members of the
post community.
·        
Crisis
Management & Security Liaison (10% of Time): Work with the RSO to keep the
community informed of security issues. Serve on the Emergency Action Committee
(EAC) and provide community support during crises. Provide and explain
evacuation regulations and allowance to community members. Provide departure
and safe haven information to FLO during an evacuation. Hold crisis-aftermath
sessions and work with post management to rebuild the community.
·        
Guidance
and Referral (10% of Time): Provide confidential support to individuals and
groups within the community. Identify community resources, listen to community
members’ concerns and make appropriate referrals. Represent community concerns
to management as necessary. The incumbent uses tact, sensitivity, and judgment
when dealing with CLO customers, being alert to situations requiring confidentiality
or reference to his/her supervisors.
·        
Education
Liaison (10% of Time): Facilitate programs that support students and youth at
post. Maintain contact with schools used by post families. Provide information
and resources on educational options available to employees and family members.
·        
In
order to successfully address all areas of responsibilities, the incumbent must
be/become familiar with and be able to apply post policies, Family Liaison
Office programs and policies, U.S. Department of State policies, as well as
host-country laws and practices.
·        
In the
event that the CLO Coordinator position is vacant the Assistant CLO will assume
leadership of the
·        
Community
Liaison Office, to the extent his/her security clearance permits.
·        
Note:
This position description in no way states or implies that these are the only
duties to be performed by the incumbent. Incumbent will be required to perform
other duties as assigned by the agency.



Qualifications,
Skills and Experience:
·        
The
ideal applicant must hold a  High school
diploma
·        
3
years of office or professional work experience
·        
Orientation
by CLO Coordinator, FSI PA 490 Introduction to the Community Liaison
Office (CLO) Responsibilities (on-line),
and Regional CLO Training (1 week).
·        
English
Level 3 (Good working knowledge, speaking, reading, and writing) is required.
·        
Must
have working knowledge of event planning and local recreational facilities.
Familiarity with American social, cultural events, customs and practices are
important. Good working knowledge of Microsoft Office tools and the Internet
for research, and graphic programs such as Photoshop and Microsoft Publisher.
·        
Skills
and Abilities: Applying excellent interpersonal relationship skills;
establishing priorities and organizing a large amount of varied information;
exercising tact in dealing with the public; and drafting correspondence in
precise and correct English are required skills for this position. Must be able
to obtain and hold a Top-Secret security clearance.
Position Elements
·        
Supervision
Received: From CLO Coordinator.
·        
Supervision
Exercised: None.
·        
Available
Guidelines: Department of State FLO website and Embassy instructions.
·        
Exercise
of Judgment: Ability to initiate, plan and implement ideas that involve
participation of the community
·        
Authority
to Make Commitments: None
·        
Nature,
Level, and Purpose of Contacts: All American and LES personnel at post to
solicit their input in various CLO activities; Counterparts in Embassy, other
Consulates and diplomatic missions; Schools attended by EFMs; NGOs; Current and
potential household staff; Travel Agents, Hotels, Retail Outlets, Restaurants
and other similar organizations to arrange recreational travel and events.
·        
Time
Expected to Reach Full Performance Level: Six months
·
The U.S. Mission provides equal
opportunity and fair and equitable treatment in employment to all people
without regard to race, color, religion, sex, national origin, age, disability,
political affiliation, marital status, or sexual orientation.
How to Apply:
All candidates must be able to obtain and
hold a Top Secret security clearance.
All applications must be submitted online.
Applicants shall be required to register under the careers page for U.S.
Embassy Kampala following instructions on the link below
Deadline: 8th November 2019
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