5 Fresher Customer Service Jobs – Relationship Officers – United Bank for Africa (UBA)

Job
Title:             
 Relationship Officer (5
Fresher Job Opportunities)
Organization: United
Bank for Africa (UBA)
Duty Station: 
Kampala, Mukono and Gulu, Uganda
Reports to: Branch
Managers
About UBA:
United Bank for
Africa (UBA) is one of Africa’s leading financial institutions, with operations
in twenty (20) countries and three (3) global financial centers: London, Paris
and New York. UBA has evolved into a Pan-African, provider of banking and
related financial services through diverse channels
globally.   United Bank for Africa Uganda represents UBA’s
pioneer country activities in the East and Southern African sub-region. With a
growing network of branches and ATMs across the country, the bank continues to
expand the retail and commercial playing field in Uganda by delivering unique
financial products and solutions.
Key Duties and Responsibilities: 
·        
Drive
and deliver exceptional sales performance.
·        
Participate
in the preparation of annual marketing plans and strategies for financial
products.
·        
Ensure
Effective and timely customer service delivery.
·        
Ensure
that the Bank’s/Regulatory Authority ‘policies and guidelines are complied with
at all times.
·        
Implement
and track customer financial plan in conjunction to RM.
·        
Cost
management.
·        
Contribute
to the effective launching of new products to ensure favorable market response.
·        
Establish
and maintain effective relationships with new and existing customers by establishing
their needs and attending on the suitability of services.
Key Results:
·        
Budget _
Financial KPI ( Number and Value)
·        
Number
of accounts with incomplete documentation as a percentage of total accounts
·        
Quality
of loan portfolio (Non-performing loans to total loan portfolio ratio).
·        
Number
of customer complaints/Compliments – customer service
·        
Cost VS
performance
·        
Core
Values



Qualifications, Skills and Experience: 
·        
The
ideal candidate for the United Bank for Africa (UBA) Relationship Officer job
placement must hold a University degree.
·        
ACCA or
CPA is added advantage
·        
At least
two to four years of experience in retail/private banking
How to Apply:
All candidates
should send their updated CVs, application letters and copies of academic
certificates to ubaugandahr@ubagroup.com addressed to; Head of Human Capital,
United Bank for Africa, Plot 2, Jinja Rd , Kampala, Uganda.
Deadline: 22nd November 2019
For more of the
latest jobs, please visit 
http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




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