The Ugandan Jobline

Job Title:  Operations Manager

Organization: Mercy
Corps

Duty Station: 
Uganda

About US:

Mercy Corps is a
leading global organization powered by the belief that a better world is
possible. In disaster, in hardship, in more than 40 countries around the world,
we partner to put bold solutions into action — helping people triumph over
adversity and build stronger communities from within. Working in Uganda since
2006, Mercy Corps has applied market-driven solutions to communities across the
country, equipping individuals and households with the knowledge, skills and
confidence to generate improvements in their access to markets, livelihoods,
health, nutrition, and security, in order to improve their overall resilience.

Job Summary:  The Operations Manager provides general
management and leadership for all program support functions at the country office
level including operations and security. The Operations Manager proactively and
informatively communicates and coordinates the program support functions with
Mercy Corps staff in program implementation area managed from Kotido. S/he will
be responsible for all aspects of operations: procurement, logistics,
administration and security in the same area. This position requires about 10%
travel to various districts in the region.

Key Duties and Responsibilities: 

Strategy &
Vision

• Recognize opportunities for innovative
  action and create an environment where alternative viewpoints are
  welcomed.
• Set direction of program support
  department by prioritizing and organizing actions & resources to
  achieve objectives and contribute to countrywide strategy development.
• Work with the Operations Director and
  senior management team to support the growth of the program portfolio,
  formulate strategies and plans.
• Develop and organize activities to
  secure resources for programs and convince stakeholders to provide
  support.

Representation

• Interface with government and
  non-government stakeholders responsible for coordinating all supply
  shipments via the appropriate approval processes.
• Maintain productive relationships with
  all government, ministries, other stakeholders, vendors, suppliers, etc.

Team Management

• Develop the capacity of the team and
  assist with continued development of a career path for operations staff.
• Facilitate operations aspects of program
  planning, and upcoming operations resources needs, especially procurements.
• Work with all Mercy Corps staff to
  ensure smooth introduction and adoption of operational systems.
• Assist teams in understanding their
  roles and responsibilities in terms of interaction with operations.
• Responsible for full and proper
  implementation of Mercy Corps systems of management, compliance and
  control as described in Mercy Corps field manuals.
• Work with finance compliance to mitigate
  fraud, conflict of interest and legal ramifications of Mercy Corps
  activities.

Operations –
Procurement and Logistics

• Ensure that procurement is completed,
  documented, and delivered to end-user in a timely manner, ensuring that
  items procured meet the specifications of the end-user while adhering to
  donor and Mercy Corps procurement guidelines.
• Chair tender openings as required.
• Establish and maintain pipeline of
  supplies, overseeing the logistical aspects of the operation; oversee
  goods/commodity storage and movements as needed.
• Supervise the fleet management team and
  ensure systems to track maintenance, fuel usage and vehicle scheduling.
• Liaise with finance to ensure compliance
  and payment schedules; maintain service contracts.
• Coordinate logistics (non-program)
  aspects of material aid projects and associated shipments; manage
  importation and customs clearance elements. Oversee equipment
  registration, licensing and insurance, etc.
• Maintain inventory records of materials
  and materials flow; oversee tracking of all assets.
• Coordinate with Mercy Corps’ HQ and
  field offices on travel and logistics support as required.

Operations –
Administration

• Ensure administrative systems are
  implemented as described in the Field Administration Manual.
• Oversee set-up and development of Mercy
  Corps offices including drafting and reviewing contracts for office and
  housing space, leasehold improvements, IT.
• Develop and periodically review country
  or field office specific policies and communicate them to teams.
• Oversee database and file management for
  administration, procurement, logistics resources documents.
• Ensure all aspects of asset management
  including maintenance of asset register and investigation of missing
  assets.
• Oversee facility management, including
  housing and office leases; ensure that security standards are maintained
  at all premises.
• Be responsible for any necessary expatriate
  visas
• Ensure that Mercy Corps contracts and
  business transactions/relationships are transparent and in compliance with
  Ugandan law and Mercy Corps/donor policies.
• Support program start-up through the
  administration of support teams across various field locations.
• Create and maintain operations systems
  to ensure effective and transparent use of financial resources for timely
  and informative reporting in line with donor and Mercy Corps policies and
  procedures.

Finance &
Compliance Management: Ensure
compliance with donor and Mercy Corps regulations.

Security:

• Ensure compliance with security
  procedures and policies as determined by country leadership.
• Proactively ensure that team members
  operate in a secure environment and are aware of policies.

Qualifications, Skills and Experience: 

• The ideal candidate for the Mercy Corps
  Operations Manager job placement hold a Bachelor’s Degree in Business
  Administration, Procurement and Logistics Management or a closely related
  field.
• A post graduate qualification in the
  above disciplines is highly desirable. A professional qualification such
  as CIPS is an added advantage.
• Five years of relevant management
  experience with 2+ years of supervisory experience
• Sound understanding procurement,
  administration, and logistics management systems.
• Commitment to capacity building and team
  coordination.
• Experience working INGOs or businesses
  in operational functions
• Good organizational and management
  skills and the ability to anticipate project needs.
• Proven ability to work cooperatively
  with others in a team environment, and in a diverse group of national and
  international staff.
• Must be able to advise staff on program
  and office activities and security issues.
• Demonstrated proficiency with the MS
  Office software (i.e., Word, Excel, PowerPoint) is required.
• Fluent in both written and spoken
  English

How to Apply:

All candidates
should send their applications through email to ug-mcjobs@mercycorps.org
addressed to the Human Resource Director, Mercy Corps Uganda. Include a cover
letter clearly stating your salary requirements, CV (with 3 referees), and
copies of academic qualifications/certificates. Subject of email/envelope
should include the position you are applying for.

NB:
Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is
an equal opportunity employer; qualified female candidates are strongly
encouraged to apply.

Deadline: 11^th October 2019

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