Loyalty Manager Employment Opportunity – MTN-Uganda

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Job
Title:            Loyalty Manager

Organisation: MTN-Uganda

Duty Station: Kampala,
Uganda

Reports to: Senior
Manager Consumer Segments

About US:

MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.

Job Summary:   The Loyalty Manager will drive customer
engagement, retention & loyalty through retention programs tailored for the
different segments of customers

Key Duties and Responsibilities: 

  • Develop and execute loyalty programs for the different consumer
    segments in liaison with the other consumer segments     managers and the customer value
    managers
  • Develop and execute the go-to market plans for loyalty programs in
    liaison with other GTM functions
  • Identify, build and manage partnerships that drive customer
    engagement, retention and loyalty
  • Proactively monitor and track performance of the loyalty programs as
    well as impact of GTM initiatives to ensure timely intervention
  • Ensure compliance in delivery of services as it relates to
    regulatory policies, Contract obligations, and any other     policies and standards that may
    arise.
  • Management and execution of activities within allocated budget

Qualifications, Skills and Experience:

  • The ideal candidate for the MTN Uganda Loyalty Manager job
    placement should hold a degree in Marketing, Business Administration, IT
    or Telecommunications
  • Five years of working experience in a similar or related role within
    telecom, service, travel or hospitality industry
  • Experience in FMCG, Telecom an added advantage
  • Project management training an added advantage
  • Microsoft Excel & power point
  • knowledge of Database management an added advantage
  • Strong interpersonal and communication skills
  • Good project management skills
  • Passionate about   business
    and people
  • Self-driven   individual with
    ability to work and deliver under minimum supervision
  • Collaborative
  • Getting it done attitude
  • Execution excellence
  • Innovation

NB: Please
note that presentation of false academic documents and certification will lead
to criminal prosecution.

How to Apply:

All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) to ugrecruitment.UG@mtn.com. Please use this
format in the Subject Line i.e. Senior Manager Loyalty Manager – Surname First
Name-current Dept.

Deadline: 1st October 2019

For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline



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