Telecom Jobs – SME Operations Assurance – Ericsson

Job Title:      SME Operations Assurance
Organisation: Ericsson
Duty Station: Kampala,
About Ericsson:
Ericsson is a
world-leading provider of telecommunications equipment & services to mobile
& fixed network operators. Over 1,000 networks in more than 180 countries
use Ericsson equipment, & more than 40 percent of the world’s mobile
traffic passes through Ericsson networks. Using innovation to empower people,
business & society, we are working towards the Networked Society, in which
everything that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people &
society to help shape a more sustainable world.
Job Summary:  The SME Operations Assurance will ensure the
coordination of our technology integration deployment, the quality of the
implementation, the adequacy of the testing procedures and tools, the proper
acceptance and the smooth handover to our operations team according to
Ericsson’s and the customer’s network particularities and requirements.
Key Duties and Responsibilities: 
  • Manage end-to-end deployment and
    delivery of integration activities for specific customer, including
    preparation of the live customer network or IS/IT infrastructure and
    assisting the program manager in resources and timing definition and
  • Validate and approve integration test
    results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of
    the customer’s asset configuration information to be used by all delivery
  • Ensure deployment management activities
    are efficiently performed and supported by other delivery organizations
    and functions
  • Seek customer approval for deployment
    solutions and negotiate penalties in the case of customer non-acceptance
  • Participate on various change management
    boards, and forums as needed and coordinate customer participation as
  • Ensure acceptance tests are performed
    locally and globally with customer involvement and approval as necessary
  • Approve the release and deployment
    strategy based on customer requirements and ensure execution of proper
    hand-over to operations
  • Continuously drive for efficiency,
    improvements and excellence in service delivery

Qualifications, Skills and Experience: 
  • The ideal candidate for the Ericsson SME
    Operations Assurance job must hold a Graduate or Post Graduate Engineering
  • Three to five years of experience with
    Charging Systems
Core Competences:
  • Deployment and integration delivery
  • Change management
  • Release and deployment management
  • Efficiency improvement management
  • Delivering results and meeting customer
  • Analyzing
  • Deciding and initiating action
  • Entrepreneurial and commercial thinking
  • Persuading and influencing
  • Relating and networking
How to Apply:
If you believe you
are one of the ideal candidates for this opportunity in working with the
world’s leading provider of telecommunications equipment & services,
Ericsson, then visit the web link below for full job details and Apply Online.
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