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Telecom Jobs – SME Operations Assurance – Ericsson
Job Title: SME Operations Assurance
Organisation: Ericsson
Duty Station: Kampala,
Uganda
About Ericsson:
Ericsson is a
world-leading provider of telecommunications equipment & services to mobile
& fixed network operators. Over 1,000 networks in more than 180 countries
use Ericsson equipment, & more than 40 percent of the world’s mobile
traffic passes through Ericsson networks. Using innovation to empower people,
business & society, we are working towards the Networked Society, in which
everything that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people &
society to help shape a more sustainable world.
Job Summary: The SME Operations Assurance will ensure the
coordination of our technology integration deployment, the quality of the
implementation, the adequacy of the testing procedures and tools, the proper
acceptance and the smooth handover to our operations team according to
Ericsson’s and the customer’s network particularities and requirements.
Key Duties and Responsibilities:
- Manage end-to-end deployment and
delivery of integration activities for specific customer, including
preparation of the live customer network or IS/IT infrastructure and
assisting the program manager in resources and timing definition and
tracking - Validate and approve integration test
results for a new service, terminal and equipment type or vendor - Secure the availability and accuracy of
the customer’s asset configuration information to be used by all delivery
units - Ensure deployment management activities
are efficiently performed and supported by other delivery organizations
and functions - Seek customer approval for deployment
solutions and negotiate penalties in the case of customer non-acceptance - Participate on various change management
boards, and forums as needed and coordinate customer participation as
necessary - Ensure acceptance tests are performed
locally and globally with customer involvement and approval as necessary - Approve the release and deployment
strategy based on customer requirements and ensure execution of proper
hand-over to operations - Continuously drive for efficiency,
improvements and excellence in service delivery
Qualifications, Skills and Experience:
- The ideal candidate for the Ericsson SME
Operations Assurance job must hold a Graduate or Post Graduate Engineering
degree - Three to five years of experience with
Charging Systems
Core Competences:
- Deployment and integration delivery
management - Change management
- Release and deployment management
- Efficiency improvement management
- Delivering results and meeting customer
expectations - Analyzing
- Deciding and initiating action
- Entrepreneurial and commercial thinking
- Persuading and influencing
- Relating and networking
How to Apply:
If you believe you
are one of the ideal candidates for this opportunity in working with the
world’s leading provider of telecommunications equipment & services,
Ericsson, then visit the web link below for full job details and Apply Online.
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