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Several Branch Manager Job Vacancies – Housing Finance Bank
Job Title: Branch
Manager (Several Job Vacancies)
Organization: Housing
Finance Bank
Duty Station: Uganda
Reports to: Senior
Manager Branch Performance and Customer Experience
About US:
Housing Finance Bank
was incorporated as a private company under the Companies Act in December 1967,
the Bank has become a household name and has grown in leaps and bounds with a
good track record among the pioneers of a mortgage lending. National Housing
& Construction Corporation, a parastatal involved in real estate business
has 5% shareholding and National Social Security Fund (NSSF) holds 50% and the
Government of Uganda holds 45%. Today, the bank looks back with pride on the
business accomplished in the mortgage lending business. Through innovation and
placing emphasis on Honesty, Integrity, Efficiency and Customer care, Housing
Finance Bank is the leader in the mortgage, holding a 90% market share.
Job Summary: The Branch Manager will develop strategies to
grow the Branch’s Liability base and asset portfolios in line with the Bank’s
strategy. The Branch Manager will primarily drive and deliver exceptional
business performance, through the provision of efficient business management,
powerful leadership, team development and achievement of operational Rigour
excellence in the Branch.
Key Duties and Responsibilities:
- Take accountability for the overall
achievement of the Branch’s objectives in terms of: Employee Satisfaction,
Customer experience, Sales growth and income contribution, Cost
performance, Risk and Rigour management - Maintain a healthy balance sheet in the
branch, ensuring the assets on the books of the branch are performing to
expected standards, that low quality assets are kept to a minimum and that
the earnings contribution of the branch is within acceptable levels. - Implementation of the branch operations
to aid the profitability of the business unit, business growth and manage
risk management in line with departmental guidelines - Monitor the achievement of customer
service rating in accordance with the bank set standard - Intuitively understand and provide clear
direction to the branch based on market analysis of local area consumer
trends and competitor offerings - Implement branch internal controls and
procedures in line with the bank policy. - Plan and coordinate the budgeting
processes and monitor monthly performance and initiate corrective action. - Review, coordinate, monitor and
authorize all the processes of opening, reactivation, adjustment, transfer
and closure of all accounts in line with bank policies/ procedures, KYC
guidelines, CRB and money laundering guidelines. - Conduct field visits and carry out the
verification of loans to improve branch portfolio quality. - Produce branch performance reports and
present them to all stake holders for review in accordance to set
standards. - Build and develop a high performing team
through embedding performance development and coaching. - Ensure that team members receive
coaching and feedback in order to develop to achieve their maximum
potential.
Qualifications, Skills and
Experience:
- The ideal candidate for the Housing
Finance Bank Branch Manager job must hold an Honours degree in business or
related field from a recognized University. - Post-graduate qualifications /
Professional Course in relevant discipline would be an added advantage. - At least five years of progressive
experience in Banking - Excellent relationship management skills
and business closure techniques - High level of analytics and Business
Intelligence to conduct an analysis on the market trends - Excellent leadership, interpersonal,
team and communication skills (written and verbal) - Strong organizational skills with an
ability to manage competing client demands - A result driven ‘team player’,
personality with a willingness and ability to work in a dynamic working
environment - Excellent skills in managing multiple
task requiring strong attention to detail - Must have Collaboration Skills to build
relationships and manage conflicts - Should be passionately committed to
management of risk and delivering quality service - Customer focus
- Have excellent coordination and organizational
skills - Ability to exercise the highest level of
integrity and confidentiality
How to Apply:
All candidates who
wish to join the Banking sector are invited to send their applications
including an updated CV, certified copies of all academic transcripts,
certificates and testimonials, daytime telephone contact, and email address of
both applicant, and three competent referees addressed to:
Head Human
Resources,
Housing Finance Bank,
Plot 4 Wampewo Avenue,
P. O. Box 1539,
Kampala. Uganda.
NB:
Only successful candidates will be contacted. All applicants who will not have
heard from us within five weeks of closing date should consider their
application unsuccessful.
Deadline: 9th August 2019
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