Job Title: Retail Shop Manager
Organisation: Aikan
HR Consultants
Duty Station: Kampala,
Uganda
Reports to: General
Manager
About US:
Aikan HR Consultants
is one of Uganda’s leading HR consulting companies and trusted strategic HR
advisory partner, aikan’s services include aikan Jobs™, aikan Recruitment™,
aikan Internship™, aikan Leasing™, aikan Payroll™ and aikan OD.™ Our client, a leading multi-chain electronics
and electronics accessories retailer.
Job Summary: The Retail Shop Manager is tasked with operating
a shop location successfully and to ensure achievement of the set business
targets.
Key Duties and Responsibilities:
- Achievement of monthly targets for shop products and services.
- Compiling performance reports for the shop and individual staff on
daily, weekly, monthly and quarterly periods. - Ensuring full implementation of shop retail policy at outlet.
- Planning and implementation of national and outlet retail promotion.
- Ensure achievement of 95% customer service standards in all retail
outlets. - Conducting of mystery client surveys to ensure continuous
improvement by outlets. - Ensuring continuous staff training and coaching in customer care and
product knowledge. - Enforcement of proper MIS and record keeping in outlet.
- Conducting a regular price surveys to ensure market competitiveness
of shop outlet. - Ensure optimal in-store merchandising for retail outlet.
- Drive compliance to operational standards across the outlet.
Qualifications, Skills and Experience:
- The ideal candidate must hold a Certificate or Diploma preferably in
Business Management from a recognized institution. - Experience in managing customer care and retail operations in a fast
paced industry. - Ability to lead, manage and motivate teams.
- Ability to train and coach others on various aspects of retail
management. - Ability to plan and organize
- Must have a positive attitude towards work and others
- Must have computer knowledge of MS Word & Excel.
- Must be a good negotiator.
How to Apply:
All
suitably qualified candidates should send their applications by clicking on
this link.
Please upload the following in your application; an updated CV / resume (PDF or
Word Format) which should include your contact information and three work
related references and a one page statement describing your suitability for the
role should be included.
Deadline: 29th August 2019
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