Retail Shop Manager Job Placement – Aikan HR Consultants

Job Title:    Retail Shop Manager
Organisation: Aikan
HR Consultants
Duty Station: Kampala,
Reports to: General
About US:
Aikan HR Consultants
is one of Uganda’s leading HR consulting companies and trusted strategic HR
advisory partner, aikan’s services include aikan Jobs™, aikan Recruitment™,
aikan Internship™, aikan Leasing™, aikan Payroll™ and aikan OD.™  Our client, a leading multi-chain electronics
and electronics accessories retailer.
Job Summary:  The Retail Shop Manager is tasked with operating
a shop location successfully and to ensure achievement of the set business
Key Duties and Responsibilities: 
  • Achievement of monthly targets for shop products and services.
  • Compiling performance reports for the shop and individual staff on
    daily, weekly, monthly and quarterly periods.
  • Ensuring full implementation of shop retail policy at outlet.
  • Planning and implementation of national and outlet retail promotion.
  • Ensure achievement of 95% customer service standards in all retail
  • Conducting of mystery client surveys to ensure continuous
    improvement by outlets.
  • Ensuring continuous staff training and coaching in customer care and
    product knowledge.
  • Enforcement of proper MIS and record keeping in outlet.
  • Conducting a regular price surveys to ensure market competitiveness
    of shop outlet.
  • Ensure optimal in-store merchandising for retail outlet.
  • Drive compliance to operational standards across the outlet.

Qualifications, Skills and Experience: 
  • The ideal candidate must hold a Certificate or Diploma preferably in
    Business Management from a recognized institution.
  • Experience in managing customer care and retail operations in a fast
    paced industry.
  • Ability to lead, manage and motivate teams.
  • Ability to train and coach others on various aspects of retail
  • Ability to plan and organize
  • Must have a positive attitude towards work and others
  • Must have computer knowledge of MS Word & Excel.
  • Must be a good negotiator.
How to Apply:
suitably qualified candidates should send their applications by clicking on
this link.
Please upload the following in your application; an updated CV / resume (PDF or
Word Format) which should include your contact information and three work
related references and a one page statement describing your suitability for the
role should be included.
Deadline: 29th August 2019
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