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Job Title:  Manager IT Services

Organisation: UGAFODE
Microfinance Limited (MDI)

Duty Station: Kampala, Uganda

Reports to: Head ICT

About US:

UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.

Job Summary:   The Manager
IT Services is responsible for the oversight and supervision of institution’s
infrastructure and networks, applications & databases development and ICT
security with the key aim of ensuring operational performance, capacity,
security and risk management in compliance with UGAFODE’s ICT processes and
procedures.

Key Duties and Responsibilities: 

·        
Technical
planning: Accountable for
analyzing, assessing and development of ICT plan as for all sectional needs of
the department into realistic plans to guarantee operational efficiency for
UGAFODE (MDI).

·        
ICT
Plan implementation:
Responsible for translating ICT plans into ICT activities for respective
sections (infrastructure, network, application and databases) to drive value
for the bank and return on ICT investment.

·        
ICT
processes and Procedures:
Performs reviews, develops and updates ICT processes and procedures to
effectively drive and support UGAFODE business operations in compliance with
Security, Market and regulations of the bank.

·        
ICT
reporting: Generates and
develops ICT reports (financial, operational) from all respective ICT sections
both manual and system, analyses them and submits to management in enabling ICT
decision making, investment and business planning.

·        
Ensure
Compliance: Manage team
adherence to all ICT operational process requirements i.e. Governance, Risk
Ethical, Audit and Compliance by strict compliance, implementation of all
recommendations and closing out queries.

·        
ICT
Projects: Provide technical
support on all bank ICT projects and investments and ensure attainment of
Project success both (realization of project goals) and project management
success (within budget, deadlines and quality expectations).

·        
Monitoring
ICT budget: Monitor the ICT
Operations budget ensuring cost saving, value for money, enforcement of
budgetary controls and accountability for ICT related expenditures.

·        
Audit
coordination: In charge of
coordinating internal and external ICT audits in the bank and ensure that such
Audit is satisfactory, i.e. no repeat audits in respective ICT sections of the
department or those due follow-ups on ICT recommendations are duly implemented.

·        
Team
Supervision: Taking full
responsibility for performance management of all direct reports, focusing on
all aspects of sound people management e.g. Recruitment, Development,
Performance Management, Remuneration and Rewards, Career path planning,
On-the-job training, coaching & mentoring and Employee engagement

Qualifications, Skills and Experience: 

·        
The
ideal candidate for the UGAFODE Microfinance Limited (MDI) Manager IT Services job
must hold a Bachelor’s degree / Diploma in Computer Science, MIS or equivalent,
and any IT certification (i.e. CISCO Certified Network Associate (CCNA).

·        
A
minimum of three years’
experience in microfinance or banking computer systems and micro credit
business knowledge

·        
Knowledge
of related statutory IT compliance regulations, IT and MIS banking policies,
procedures and systems, and lending, banking and transformation products
policies and procedures. Experience in microfinance business processes

·        
Analytical,
diagnostic and communication skills.

·        
Experience
in network and infrastructure security design and implementation

·        
Work
planning and organization skills.

·        
Reporting
skills.

·        
People
management skills and ability to manage third party contractors Business
insight

·        
Teamwork,
Influencing and negotiation.

·        
Innovativeness

·        
Extensive
and in-depth knowledge of ICT Operations in a Banking environment including
Microfinance setting

·        
Working
knowledge of some or all of the following: Windows 7 to 10, Windows Server
2012, Microsoft Exchange 2012, SharePoint, VMware ESXi 6, Web hosting
technologies, Microsoft Office Products, Unix and/or Oracle

·        
Knowledge
in use of routers, switches and other network interfaces

How to Apply:

If you believe you
meet the requirements as stated, submit an application letter together with an
up-to-date CV to our email: recruitment@ugafode.co.ug. Please indicate the job
title you are applying for in the Email Subject Line. Your applications should
be addressed to the Head of Human Resources

Deadline: 29^th August 2019

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