The Ugandan Jobline

Job Title:  Accountability Officer

Organisation: World
Vision International

Reports to: 
Project Manager

Duty Station: 
Uganda

About US:

World Vision Uganda
is a Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice. We currently work in over 41 districts in Uganda. World
Vision is committed to the protection of children and we will not employ people
whose background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every child,
Life in all its fullness. Our prayer for every Heart, the will to make it so.”

Job Summary:  The Accountability Officer will lead in
operationalizing Humanitarian accountability within the project. In line with
the Programme Accountability Framework (PAF) of World Vision International, the
Accountability Officer will ensure the four pillars of the PAF (Information
sharing, consultation, participation and CRM) meet international standards and
commitments such as; Humanitarian Accountability Partnership, Core Humanitarian
Standards, good enough guide, DO NO HARM among others. The Accountability
Officer, with support from the MEAL Officer, is responsible for planning,
coordinating and implementing the regular Monitoring and Evaluation needs of
the project.

Key Duties and Responsibilities: 

Ensuring routine
Project Monitoring is conducted focusing on the following results:

• Ensure staff and other stakeholders at settlement level adhere to
  information provision guidelines of World Vision.
• Through Humanitarian Accountability assessment, establish how the
  community would like to receive and share information, how they
  (beneficiaries) would like to be consulted and participate in WV
  programmes and channels in which beneficiaries would like to complaint and
  provide feedback regarding WVs interventions.
• Support programme staff to implement information provision
  guidelines and district level information provision strategy. This
  includes setting up notice boards, printing documents to include on notice
  boards, establishing information centers and ensuring relevant, accurate
  and timely information is shared with beneficiaries
• Review and improve or develop districts/settlement level information
  provision strategy. Work together with Food Assistance Officer to ensure all
  stakeholders are sufficiently informed according to the information
  provision guidelines.
• Ensure implementation of feedback and complaints mechanisms across
  all programs in the settlement.
• This includes: Ensure adherence of staff, beneficiaries and stakeholders
  to Feedback and Complaints Policy and Procedures, Help Desk Guidelines,
  Suggestion Box Guidelines etc. Including confidentiality, impartiality,
  timely and appropriate response to issues arising.
• Review complaints, feedback, inquiries and suggestions received
  through all mechanisms together with the Food Assistance Officer. Decide a
  plan of action and ensure the action is carried out in a timely manner and
  in accordance to the stipulated guidelines.
• Document all settlement level complaints, feedback, inquiries and
  suggestions in a central database.
• Follow up with management to ensure beneficiary feedback is utilized
  to improve on service delivery at settlement level.
• Engage the community in an appropriate and respectful manner, never
  raising false expectations.
• Intentionally, regularly informally and formally consult with
  beneficiaries, non-beneficiaries, and Government officials, other agencies
  to receive feedback on our programs, commitments and staff conduct.
• Strengthen the capacity of staff to identify the needs and
  preferences of the communities where WV operates. Work with programme
  staff to improve the ways in which World Vision engages with the community
  based on findings from community consultations.
• Develop and facilitate trainings that help all staff and
  stakeholders to build understanding on; humanitarian Accountability, DO NO
  HARM, and Core Humanitarian standards and commitments.
• Attend coordination and inter-agency meetings on monthly basis to
  represent World Vision at settlement level.
• Raise and address any issues discovered during consultations. Raise
  sensitive issues/incidents immediately to the Food Assistance Manager.
• Conduct routine monitoring of the different CRM in place to ensure
  effectiveness and utilization by beneficiaries and other stakeholders.
• Compile and submit quality reports to Food Assistance Manager as
  directed. Ensure that all reports are highly accurate, comprehensive, well
  documented and will guarantee the credibility of the program;

Child Protection
and Wellbeing

• Monitor the wellbeing and child abuse cases and report any incidents
  in line with child protection policy and guidelines.
• Work with local leaders to protect children from child violations
  and abuses
• Sensitize children including most vulnerable, guardians/parents and
  other stakeholders about children’s rights and responsibilities.

Qualifications, Skills and Experience: 

• The applicant for the World Vision Accountability Officer job
  placement should preferably hold a  University Degree in education,
  sociology, political science, business or international development;
• Two years’ experience in working with International NGOs with
  relevant community focus
• Demonstrated ability to work effectively with beneficiary
  communities, Government and other stakeholders at the district level;
• Experience in training and community consultation highly desired
• Experience in facilitating focus group discussions with local
  communities and reporting.
• Commitment to and understanding of international humanitarian
  standards, especially the Red Cross and Red Crescent Code of Conduct,
  Sphere, and the Humanitarian Accountability Partnership (HAP) Standard;
• Ability to work in a cross-cultural context with people of various
  backgrounds;
• Modeling of accountable practice through personal actions and
  approaches to program management;
• Willingness to participate in chapel and group devotions; and
• Commitment to WV Core Values and Mission Statement.
• Computer literacy
• Practicing accountability and integrity.
• Communicating information effectively
• Thinking clearly, deeply and broadly.
• Understanding the Humanitarian Industry.
• Practicing innovation and change

How to Apply:

All suitably
qualified candidates are encouraged to apply online by visiting World Vision
International’s e-recruitment jobs portal at the web link below.

Click
Here

Please follow
instructions on How to Create Account and Profile at World Vision’s
e-recruitment portal.  Qualified female candidates are particularly
encouraged to apply.

Deadline: 29^th August 2019

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