The Ugandan Jobline

Job
Title:            Demand Manager

Organisation: MTN-Uganda

Duty Station: Kampala,
Uganda

Reports to: Senior
Manager Client Relations & Delivery

About US:

MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.

Job Summary:  The Demand Manager will articulate business
ideas; suggestions and problems in technology terms and develop business cases
to convert them into deliverable solutions

Key Duties and Responsibilities: 

• Quality products development solutions
• Completeness, accuracy and efficiency of
  defined processes and procedures
• Adherence to approved operating
  standards and methodologies
• Efficient delivery of solutions in line
  with defined of SLAs
• Quality and comprehensiveness of reports
  generated
• Post implementation project review and
  audit results
• Customer Satisfaction
• Vendor Management
• Coach and mentor direct reports to
  ensure staff motivation is high
• Ensure performance and compliance obligations
  the procurement division are met
• Direct and monitor work of subordinates
• Ensure the team is led; motivated and
  rewarded to achieve key performance areas
• Identify staff training and development
  needs and implements necessary actions
• Participate in cross functional teams
• Recruit staff for appointments
• Set goals and objectives for direct
  reports, monitor progress and maintain motivation
• Set up appropriate structure to meet
  departmental management objectives
• Apply market research in an optimal way
  to continually improve processes and procedures
• Communicate research results and
  recommendations to the relevant areas of the business to build a
  competitive advantage
• Continually improve existing processes
  and procedures  to enhance
  effectiveness, efficiency and performance
• Provide innovative solutions to ensure
  that functionality and business improvement is delivered on time according
  to best practice
• Recommend creative and innovative
  solutions to enhance sales channel area’s performance
• Review business process and system
  performance in assigned projects and find creative ways to enhance this
  performance or     perform the
  functions in a different way

Qualifications, Skills and Experience:

• The ideal candidate for the MTN
  Uganda Demand Manager job placement should hold a Bachelor’s Degree (preferably
  IT/ Science / Commercial)
• Project management certification
  –Preferred
• Five years of relevant experience
• Three years of project management
  experience

Knowledge &
Trainings

• Investment Portfolio Management
• Business risk management
• Business value chain
• Communication planning and management
• Corporate governance
• ITIL
• Project prioritization & management
• Telecommunications business management
• Relationship management
• Systems analysis
• Demand and supply
• Financial acumen
• Legislation
• Problem solving
• Project budgeting
• Reporting
• Resource allocation and management
• Service level agreement management
• Ability to work on multiple tasks,   often with conflicting objectives and
  competing deadlines
• Analytical skills
• Business acumen – understanding of   the business as a whole
• Change management skills
• Communication skills
• Conflict management skills
• Facilitation skills
• Feedback skills
• Flexibility – the ability to adapt   and change in the light of changing
  circumstances / new information
• Negotiation skills
• Quality management skills
• Relationship skills – to build   relationships to facilitate efficient
  workflow
• Strong “can-do “attitude combined   with an ability to use minimum
  resources to get maximum outputs
• Systems thinking – understanding
  the   “big picture”
• Time management, specifically the   ability to prioritize

NB: Please
note that presentation of false academic documents and certification will lead
to criminal prosecution.

How to Apply:

All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) to ugrecruitment.UG@mtn.com. Please use this
format in the Subject Line i.e. Demand Manager – Surname First Name-current
Dept.

Deadline: 8^th August 2019

For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline

Related Jobs