Demand Manager Employment Opportunity – MTN-Uganda

Job
Title:            Demand Manager
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Reports to: Senior
Manager Client Relations & Delivery
About US:
MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary:  The Demand Manager will articulate business
ideas; suggestions and problems in technology terms and develop business cases
to convert them into deliverable solutions
Key Duties and Responsibilities: 
  • Quality products development solutions
  • Completeness, accuracy and efficiency of
    defined processes and procedures
  • Adherence to approved operating
    standards and methodologies
  • Efficient delivery of solutions in line
    with defined of SLAs
  • Quality and comprehensiveness of reports
    generated
  • Post implementation project review and
    audit results
  • Customer Satisfaction
  • Vendor Management
  • Coach and mentor direct reports to
    ensure staff motivation is high
  • Ensure performance and compliance obligations
    the procurement division are met
  • Direct and monitor work of subordinates
  • Ensure the team is led; motivated and
    rewarded to achieve key performance areas
  • Identify staff training and development
    needs and implements necessary actions
  • Participate in cross functional teams
  • Recruit staff for appointments
  • Set goals and objectives for direct
    reports, monitor progress and maintain motivation
  • Set up appropriate structure to meet
    departmental management objectives
  • Apply market research in an optimal way
    to continually improve processes and procedures
  • Communicate research results and
    recommendations to the relevant areas of the business to build a
    competitive advantage
  • Continually improve existing processes
    and procedures  to enhance
    effectiveness, efficiency and performance
  • Provide innovative solutions to ensure
    that functionality and business improvement is delivered on time according
    to best practice
  • Recommend creative and innovative
    solutions to enhance sales channel area’s performance
  • Review business process and system
    performance in assigned projects and find creative ways to enhance this
    performance or     perform the
    functions in a different way



Qualifications, Skills and Experience:
  • The ideal candidate for the MTN
    Uganda Demand Manager job placement should hold a Bachelor’s Degree (preferably
    IT/ Science / Commercial)
  • Project management certification
    –Preferred
  • Five years of relevant experience
  • Three years of project management
    experience
Knowledge &
Trainings
  • Investment Portfolio Management
  • Business risk management
  • Business value chain
  • Communication planning and management
  • Corporate governance
  • ITIL
  • Project prioritization & management
  • Telecommunications business management
  • Relationship management
  • Systems analysis
  • Demand and supply
  • Financial acumen
  • Legislation
  • Problem solving
  • Project budgeting
  • Reporting
  • Resource allocation and management
  • Service level agreement management
  • Ability to work on multiple tasks,   often with conflicting objectives and
    competing deadlines
  • Analytical skills
  • Business acumen – understanding of   the business as a whole
  • Change management skills
  • Communication skills
  • Conflict management skills
  • Facilitation skills
  • Feedback skills
  • Flexibility – the ability to adapt   and change in the light of changing
    circumstances / new information
  • Negotiation skills
  • Quality management skills
  • Relationship skills – to build   relationships to facilitate efficient
    workflow
  • Strong “can-do “attitude combined   with an ability to use minimum
    resources to get maximum outputs
  • Systems thinking – understanding
    the   “big picture”
  • Time management, specifically the   ability to prioritize
NB: Please
note that presentation of false academic documents and certification will lead
to criminal prosecution.
How to Apply:
All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) to ugrecruitment.UG@mtn.com. Please use this
format in the Subject Line i.e. Demand Manager – Surname First Name-current
Dept.
Deadline: 8th August 2019
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline

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