The Ugandan Jobline

Job Title:        Associate Field Manager           

Organisation: GiveDirectly

Duty Station: Kampala,
Uganda

Reports to: 
Field Manager

Start Date:
August 2019

About US:

GiveDirectly (GD)
aims to reshape international giving – and millions of lives – by providing
cash grants directly to the world’s poorest. The Brookings Institution
estimates that $70B of cash transfers would be required to eliminate the
poverty gap; the aid sector currently spends $135B each year, much of it on
evidence-free interventions. GiveDirectly wants to change that, establishing
cash transfers as a benchmark for foreign aid – as the index fund is a
benchmark for the financial industry – and in the process accelerating the end
of extreme poverty.

GD has raised over
$200m since launching in 2011, delivered cash to more than 125,000 families,
and launched offices in 7 countries. We’ve also supported large-scale, experimental
research that indicates strong recipient impact of our programs. As a result GD
has been celebrated as one of the most innovative non-profit companies by Fast
Company, while the growing cash transfer movement and GD’s leading role within
it have been featured in the New York Times Magazine, This American Life,
Foreign Affairs, and The Economist.

We’re looking for
exceptional talent to grow our field team. Our culture is blunt, analytical,
non-hierarchical, and fast-paced. We recruit candidates from top organizations
across all industries – our team has hailed from consultancies, investment
banks, start-ups, non-profits, and government to name a few. We value ability
and willingness to learn over years of experience. We offer competitive salary
and benefits and performance-based bonuses.

Job Summary:  The Associate Field Manager will manage the
Field Officers (FOs) on one of our field-based recipient enrollment teams. The
individual in this position will own day-to-day management of his/her team,
including: daily work planning and team management; tracking team and
individual performance; achieving targets. The Associate Field Manager will
play a critical day-to-day role in delivering Give Directly’s gold-standard
cash transfer product to donors and recipients.

Key Duties and Responsibilities: 

·        
Coordinate
the FOs in order to meet daily and monthly targets.

·        
Track FO
productivity & quality of service, including compiling and reviewing
operational reports each week; discuss team and individual performance weekly
with FOs and Field Manager (FM); own course correction if metrics are slipping.

·        
Keep
senior management informed of key risks to work plan (e.g. area-specific
challenges, political instability, rumors about GiveDirectly, recipient
refusals, terrain challenges during rainy seasons, etc.).

·        
Vet new
versions of surveys, including impact on field staff productivity, and
recommend survey improvements as necessary (e.g. potential process gaps).

·        
Raise
ideas for continuous improvement to the enrollment process and recipient
experience; execute process improvements and ideas raised by the Field manager
or Country Director.

·        
Periodically
check and review FO data collection in the field. Coach staff to correct any
issues observed.

·        
Resolve
difficult cases in the field that require special attention for example, cases
of potential fraud

·        
Periodically
shadow FOs in order to identify areas for improvement and professional
development, particularly during staff training.

·        
Conduct
monthly and quarterly performance check-ins with direct reports and support HRM
drive field staff semi-annual performance reviews.

·        
Participate
in meetings with district, county, sub-country officials and partners as
necessary. Represent GiveDirectly in the field and manage daily communication
with school and parish leaders.

·        
Assist
Country Director and Field Manager with hosting journalists, donors, and other
external partners.

·        
Assist
management with communicating and executing new projects, pilots, systems or
processes and technologies (e.g. software changes and upgrades, recipient
targeting projects, content collection for website and mobile app, etc.).

·        
Ensure
all allowance requests and spent allowance requests are submitted correctly and
promptly

·        
Ensure
timecards are accurately submitted in a timely fashion.

·        
Communicate
to FM any special requirements by the FOs

Qualifications, Skills and Experience: 

·        
The applicant
should preferably hold a Diploma or Degree in a relevant field from a credible
academic institution.

·        
Excellent
overall communication skills,

·        
Exceptional
leadership ability with demonstrated success in motivating and developing
junior staff,

·        
Exceptional
ability to problem-solve complex operational challenges in the field,

·        
Alignment
with GiveDirectly core values and commitment to advancing GD’s mission,

·        
Positive
attitude, strong work ethic, and team-player mentality,

·        
Strong
interest in being the engine of the day-to-day field work

·        
Demonstrated
ability to work in a highly independent and self-directed manner, while
effectively, communicating upwardly about gaps and risks,

·        
Strong
communication and relationship building skills and the ability to represent the
organization effectively to external parties.

·        
Analytical
and technical skills, including proficiency with Microsoft Excel.

GD Values

• Recipients first: We prioritize recipient preferences over
  those of donors or ourselves.
• Team next: We do what’s best for organizational –
  not individual – success.
• Be proactively candid: We say what we believe, and are honest
  in sharing information.
• Create positive energy: We strive to be a source – not drain –
  of energy for our colleagues.
• Think rigorously; act quickly: We are intellectually rigorous with a
  drive towards action – not debate.
• Accept reality. Propose solutions. We do not dwell on problems. We work
  actively to create solutions.
• Be productively ambitious. We take the risks to pursue
  industry-changing success, not incremental progress.
• Know yourself and grow. We recognize and accept our
  imperfections with a focus on growth.

Start Date:
August 2019

How to Apply:

All suitably
qualified and interested candidates are encouraged to apply online at the web
link below.

Click
Here

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