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Job
Title:             Management
and Programme Analyst

Organization: United
Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe,
Uganda

Job Opening Number: 19-Management and Analysis-RSCE-109664-F-Entebbe (M)

Grade: P4

About RSCE:

The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and
regulations, strategic guidance from United Nations Headquarters and oversight
bodies. The Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.

The Regional Service
Centre, as approved by the Member States, is owned, managed and staffed by the
regional missions it serves. This framework reinforces the existing missions’
chain of command structures and lines of authority in a manner that does not create
an additional layer between Headquarters and the regional missions. It also
ensures that staffing for RSC.

Key Duties and Responsibilities: 

Performance
Reporting

• Identify business/reporting requirements for RSCE performance
  monitoring, including documenting and proposing new as well as changes to
  existing – Key Performance Indicators (KPIs);
• Liaise with technical teams (including information and
  communications technology / ICT colleagues outside the RSCE) to develop
  automated reports generated from relevant systems (FSS, iNEED, Umoja,
  etc);
• Ensure timely completion and publication of the RSCE monthly report,
  liaising with service line managers and the Chief RSCE to incorporate
  feedback and analysis from line operations;
• Provide feedback to line and senior management on monitoring and
  reporting problems and propose solutions in as much detail as necessary to
  deepen others’ awareness, understanding, and commitment to changes
  proposed;
• Coordinate periodic surveys with internal and external stakeholders;
  review, analyze and report on key findings; and prepare / present
  recommendations for improvement.

Business
Intelligence

• Develop the related methodologies, and where required tools, for
  calculating the performance of the RSCE services in order to enable accurate
  reporting;
• Collaborate with counterparts in UNHQ in order to define business
  intelligence solutions;
• Serve as focal point for system change requests that will improve
  efficiency and productivity with the RSCE Service Lines;
• Design and manage the Business Intelligence tools and applications
  environment
• Investigate Business Intelligence query objects for end users and
  troubleshoots Business Intelligence problems;
• Educate and facilitate an understanding and commitment to business
  Intelligence processes and procedures, across RSCE, to ensure information
  is recognized and utilized as assets.
• Create new reports and report templates and modify existing report
  parameters.

Business Process
Reengineering

• Support business process re-engineering both from a process and an
  information technology approach;
• Identify opportunities for improvements in efficiency and informs
  the management on any streamlining opportunities accordingly through
  monthly reporting;
• Oversee the project of re-engineering the RSCE service lines in
  alignment with changes in policies, information technology systems and
  other changes introduced to improve efficiency and service quality;
• Ensure timely completion of all milestones and deliverables an
  provide regular status updates to senior management on progress achieved,
  activities planned and issues / challenges encountered;
• Identify improvement opportunities and facilitate implementation of
  changes in service lines in collaboration with line management and staff
  members;
• Develop and maintain process documentation (including work
  instructions, SOPs, and other job aids) to facilitate awareness,
  understanding and consistent implementation of procedures within n service
  lines
• Monitor, analyze and report on the impact of changes introduced and
  results achieved;
• Identify and translate business requirements into system solutions
  in collaboration with key stakeholders;
• Contribute to the design of reporting interfaces and to information
  management policies and procedures to ensure effective data governance;
• Contribute to data dictionary to ensure end users have a consistent
  and thorough understanding of data related information;
• Consult and provide advice to internal stakeholders regarding
  reporting frameworks and data requirements, to ensure reporting mechanisms
  and specifications meet business requirements;

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations Regional Service Centre
  Entebbe (RSCE) Management and Programme Analyst job opportunity should
  hold an advanced university degree (Master’s degree or equivalent) in
  business administration, management, economics or a related field. A
  first-level university degree in combination with qualifying experience
  may be accepted in lieu of the advanced university degree.
• At least seven years of progressively responsible experience in
  project or programme management, administration or related area is
  required.
• Experience in project management is required.
• Experience in performance monitoring and reporting is required.
• Experience in data analysis is required.
• Experience in business process improvement is required.
• Previous experience in utilizing enterprise resource planning (ERP),
  business intelligence systems and tools to generate automated reports is
  desirable.
• Experience with PRINCE2 methodology in monitoring and reporting is
  desirable.
• Languages: Fluency
  in English is required. Knowledge of French is desirable.

Competencies:

• Professionalism:
  Ability to apply well-developed conceptual and analytical skills to solve
  complex issues; demonstrates exploration and implementation of new ways of
  thinking, to support knowledge management, business intelligence and
  organizational functioning; Ability to support business process
  re-engineering both from a process and an information technology approach;
  Ability to utilize effective negotiation, influencing and communication
  skills to provide well-informed advice to a range of internal stakeholders
  regarding reporting frameworks and data requirements, taking steps to
  ensure that it is properly understood and appropriately exploited; Shows
  pride in work and in achievements; demonstrates professional competence
  and mastery of subject matter; is conscientious and efficient in meeting
  commitments, observing deadlines and achieving results; is motivated by
  professional rather than personal concerns; shows persistence when faced
  with difficult problems or challenges; remains calm in stressful
  situations. Takes responsibility for incorporating gender perspectives and
  ensuring the equal participation of women and men in all areas of work.
• Communication:
  Speaks and writes clearly and effectively; listens to others, correctly
  interprets messages from others and responds appropriately; asks questions
  to clarify, and exhibits interest in having two-way communication; tailors
  language, tone, style and format to match audience; demonstrates openness
  in sharing information and keeping people informed.
• Client Orientation:
  Considers all those to whom services are provided to be “clients” and
  seeks to see things from clients’ point of view; establishes and maintains
  productive partnerships with clients by gaining their trust and respect;
  identifies clients’ needs and matches them to appropriate solutions;
  monitors ongoing developments inside and outside the clients’ environment
  to keep informed and anticipate problems; keeps clients informed of
  progress or setbacks in projects; meets timeline for delivery of products
  or services to client.
• Managing Performance: Proven record of building and managing teams and creating an
  enabling work environment, including the ability to effectively lead,
  supervise, mentor, develop and evaluate staff and design training/skills
  enhancement initiatives to ensure effective transfer of knowledge/skills.
  Actively supports the development and career aspirations of staff and
  appraises performance fairly.

How to Apply:

All suitably
qualified and interested candidates who wish to join the United Nations should
apply online at the link below.

Click
Here

Deadline: 5^th August 2019

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