UN Human Resources Officer Jobs – United Nations Regional Service Centre Entebbe (RSCE)

Line Manager / Human Resources Officer
Organization: United
Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe,
Job Opening Number: 19-Human Resources-RSCE-117815-F-Entebbe (M)
Grade: P4
About RSCE:
The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and
regulations, strategic guidance from United Nations Headquarters and oversight
bodies. The Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.
The Regional Service
Centre, as approved by the Member States, is owned, managed and staffed by the
regional missions it serves. This framework reinforces the existing missions’
chain of command structures and lines of authority in a manner that does not
create an additional layer between Headquarters and the regional missions. It
also ensures that staffing for RSC.

Key Duties and Responsibilities:  Within limits of delegated
authority, the Service Line Manager / Human Resources Officer will be
responsible for the following duties:
Efficient Service
delivery to Client Missions
  • Provides high quality leadership to the Service Line in the RSCE
    ensuring efficient and effective HR service delivery to all Missions in
    Africa by improving the performance of the individual HR staff and the
    Service Line as a whole;
  • Builds strong and valuable relationships with Senior Managers in
    Client Missions external stakeholders and HR counterparts including Human
    Resources Division, Department of Operations Support (HRSD/DOS) in UNHQ to
    improve service delivery;
  • Ensures that the operations teams deliver their planned outputs and
    that their agreed targets are met in line with the HRM KPI and customer
    service standards;
  • Ensures that processes for tasks such as recruitment of HR staff in
    the service line, employee relations, change management and systems are in
    place and are dealt with correctly and effectively;
  • Plans, organizes, and directs the operations and activities related
    to the Human Resources
Systems’ functions in consultation with the stakeholders of Client Missions;
  • Provides leadership in coordinating the activities of the Service
    Line in supporting client missions to ensure compliance with all
    applicable HR Policies, Rules and regulations;
  • Provides support and works closely with the team Leads in
    developing, implementing, and evaluating work plans and activities;
  • Provides oversight and guidance to the Service Line Team Leads,
    administration, and staff on all human resources automated systems;
  • Coordinates, implements, and manages processes through Inspira Human
  • Identifies optimal solutions that meet the needs of the Human Resources
    Unit by recommending process improvements and system enhancements;
  • Manages and oversees employee information collection, analysis and
    reporting; supervises the collection of data and its integrity;
  • Collaborates with the Information Management Unit (IMU) of UNHQ to
    develop plans for proposed systems, functionalities, and enhancements;
  • Optimizes processes, policies and systems for the Service Line
    Operations and implements continuous improvement actions for the Service
  • Proposes and implements change management for Service Line
    Operations to achieve and improve results;
  • Supports client orientation approach to service delivery and helps
    stakeholders in understanding changes in the business environment;
Human Resources
  • Leads a team of HR officers and assistants in administration of
    entitlements and benefits, contract management and other operational and
    transactional activities to client missions (organizes and supervises the
    work of the staff under his/her responsibility; coaches them; identifies
    needs for continuous learning);
  • Advises the HR staff in the service line on the implementation of
    United Nations policies and practices on entitlements;
  • Reviews requests for exceptions in the application of processes, and
    if justified, submits to UNHQ for escalating with HRSD/DOS as appropriate
  • Advises and counsels HR staff in RSCE on their rights,
    responsibilities, code of conduct and difficulties associated with work
    plan and entitlements;

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Regional Service Centre
    Entebbe (RSCE) Service Line Manager / Human Resources Officer job
    opportunity should hold an advanced University degree (Master’s degree or
    equivalent) in Human Resources Management, business or public administration,
    social science, education or related field is required. A first level
    university degree in combination with qualifying experience may be
    accepted in lieu of the advanced university degree.
  • Professional Certification in Human Resources Management or
    equivalent is desirable.
  • At least seven years of progressively responsible experience in
    human resources management, administrative services or related area is
  • Practical experience with the planning and delivery of human
    resources services in conflict and post-conflict field operations mounted
    by the United Nations (including UN peacekeeping, political missions,
    agencies, funds and programs) or similar international or non-governmental
    organization(s) is required.
  • Experience managing staffing, administration, and talent acquisition
    using enterprise resource platforms is required.
  • Hands-on experience with UN Human Resources/Administrative
    procedures and knowledge of UN Information Management Systems is
  • Experience implementing change management initiatives is desirable.
  • Experience in a shared service centre or operation is desirable.
  • Languages: fluency
    in written and spoken English is required. Knowledge of French is

  • Professionalism:
    Knowledge of human resources policies, practices and procedures and
    ability to apply them in an organizational setting. Ability to identify
    issues, formulate opinions, make conclusions and recommendations. Shows
    pride in work and in achievements; demonstrates professional competence
    and mastery of subject matter; is conscientious and efficient in meeting
    commitments, observing deadlines and achieving results; is motivated by
    professional rather than personal concerns; shows persistence when faced
    with difficult problems or challenges; remains calm in stressful
    situations. Takes responsibility for incorporating gender perspectives and
    ensuring the equal participation of women and men in all areas of work.
  • Teamwork: Works
    collaboratively with colleagues to achieve organizational goals; solicits
    input by genuinely valuing others’ ideas and expertise; is willing to
    learn from others; places team agenda before personal agenda; supports and
    acts in accordance with final group decision, even when such decisions may
    not entirely reflect own position; shares credit for team accomplishments
    and accepts joint responsibility for team shortcomings.
  • Planning and Organizing: Develops clear goals that are consistent with agreed strategies;
    identifies priority activities and assignments; adjusts priorities as
    required; allocates appropriate amount of time and resources for
    completing work; foresees risks and allows for contingencies when
    planning; monitors and adjusts plans and actions as necessary; uses time
  • Judgement/Decision-Making: Identifies the key issues in a complex situation, and comes to the
    heart of the problem quickly; Gathers relevant information before making a
    decision; Considers positive and negative impacts of decisions prior to
    making them; Takes decisions with an eye to the impact on others and on
    the Organization; Proposes a course of action or makes a recommendation
    based on all available information; Checks assumptions against facts;
    Determines that the actions proposed will satisfy the expressed and
    underlying needs for the decision; Makes tough decisions when necessary
How to Apply:
All suitably
qualified and interested candidates who wish to join the United Nations should
apply online at the link below.
Deadline: 26th July 2019
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