UN Digital Communication & Knowledge Management Specialist Job Careers – United Nations Capital Development Fund (UNCDF)




Organization: United
Nations Capital Development Fund (UNCDF)
Duty Station:
Kampala, Uganda
About US:
United Nations
Capital Development Fund (UNCDF) is the UN’s capital investment agency for the
world’s least developed countries. It creates new opportunities for poor people
and their communities by increasing access to microfinance and investment
capital.  UNCDF focuses on Africa and the poorest countries of Asia and
the Pacific, with a special commitment to countries emerging from conflict or
crisis.  It provides seed capital – grants and loans – and technical
support to help microfinance institutions reach more poor households and small
businesses, and local governments finance the capital investments – water
systems, feeder roads, schools, irrigation schemes – that will improve poor
peoples’ lives.
Job Summary:  The Digital Communication & Knowledge
Management Specialist will work in close collaboration with the Partnerships,
Policy and Communications Unit (PPCU) in New York, especially with the
Communications Specialist.  She/he will
also liaise with the Regional and Country Offices ensuring programmatic results
and knowledge generated is accurately shared with our corporate partners.
Key Duties and Responsibilities: 
  • Provide leadership necessary for the formulation, development and
    implementation of a global digital research and knowledge management
    strategy linked to our global learning agenda supporting positioning of
    UNCDF’s as a leader in the digital economies space;
  • Provide leadership for the development and implementation of the
    communications and marketing plan for the new strategy;
  • Manage the research and knowledge process and production of the
    digital strategy thought leadership including needs assessment,
    commission, review, design and publication
  • Integrate knowledge sharing into all aspects of the strategy and
    foster lateral learning between country, regional offices and implementing
    partners;
  • Provide leadership necessary for the formulation, development and
    implementation of a digital global research and knowledge management
    strategy linked to our global learning agenda supporting positioning of
    UNCDF’s as a leader in the digital economies space:
  • Assess digital innovations trends as well as research and knowledge
    needs to develop a strategy for research and knowledge projects to
    position the UNCDF as a thought leader on digital innovations to drive
    inclusive growth and country and regional offices
  • Work with the Data, Results and Learning Specialist, the country and
    regional managers, to develop a knowledge management strategy in line with
    the Theory of Change at the country level;
  • Work with the Data, Results and Learning Specialist, to manage the
    production and dissemination of the UNCDF Annual Digital Inclusion Report;
  • Ensure the inclusion of key customer segments, gender issues and sex
    and age disaggregated data and/or analysis in the digital knowledge
    management strategy;
  • Build effective and efficient research partnerships with think tanks,
    academia, members and other stakeholders to expand acceptance by
    governments, development agencies, INGOs and private sector that
    digital-payment solutions are preferable to cash
Position UNCDF as a
thought leader in digital innovations
  • Provide leadership for the development and implementation of the
    communications and marketing plan for the new strategy:
  • Develop a communications and marketing strategy at the global,
    regional and country levels in line with our research agenda and in line
    with our resource mobilization efforts
  • Monitor the implementation of the communication and marketing
    strategy at the regional and country levels
  • Ensure that branding for the digital strategy is consistent with
    UNCDF branding guidelines and funders’ requirements
  • Ensure consistency of application of branding in all our digital
    knowledge products at the global, country and regional levels
  • Provide training on digital knowledge products and knowledge sharing
    at the regional and country level;
  • Manage the dissemination process of diverse publications and news
    releases through print and video, focusing on achievement of the
    programmes’ results;
  • Oversee digital knowledge management officers at global, regional
    and country levels to prepare and disseminate appropriate press releases,
    blogs etc. of key digital knowledge products at the country level
  • Manage all social media channels and activities; keeping content up
    to date, uploading new materials (knowledge products, press releases) and
    tracking site usage and views or hits
  • Curate the content of the UNCDF website and ensure the knowledge
    products are relevant to our work in digital finance and economy and up to
    date;
  • Monitor website indicators with support of UNCDF Communications
    team;
  • Identify key events where the results of our programmes can be
    disseminated on an annual basis at the global level to raise UNCDF’s
    visibility with other development partners and funders;
  • Provide quarterly report to the FIPA Management on research and
    learning activities for their quarterly reporting to funders;
Liaise with CGAP,
Making Finance work for Africa, GSMA, UNDP regional and country offices and
development partners for information sharing.
  • Manage the research and knowledge process and production of the
    digital strategy including needs assessment, commission, review, design
    and publication:
  • Prepare annual research and knowledge work plans in support of the
    digital strategy with targets and budgets for management approval
  • Develop standard templates, procedures and processes to ensure the
    digital strategy is achieved;
  • Develop terms of reference, organize, coordinate, supervise and
    administer the resources of the Knowledge and Research of the digital
    strategy in order to ensure timely and effective delivery of research and
    knowledge products;
  • Collaborate with the Management team to ensure the knowledge
    products are relevant to a range of stakeholders (including for example
    policy makers and bloggers) and are easily accessible in terms of
    language, style and medium
  • Build a cadre of excellent researchers and writers for the digital
    strategy;
Create and manage
the Digital ExCom and Editorial and Publications Committee (EPC).
  • Integrate knowledge sharing into all aspects of the digital strategy
    and foster lateral learning between country, regional offices and
    implementing partners:
  • Work with the Management team to design and implement a peer
    learning agenda and a knowledge sharing strategy across countries and
    regions;
  • Build knowledge generation into all aspects of the digital strategy
    and related country programmes; 
  • Lead development and implementation of strategy for increasing
    networking and lateral learning at the global, regional and country
    levels; 
  • Manage internal and external learning events relevant to the digital
    strategy (i.e. team meetings, retreats, partner meetings etc);
  • Identify opportunities for scholarship or sponsorships for the
    digital strategy’s partners, help match events and partners, organize
    logistics and registration with partners;
  • Oversee UNCDF funded scholarships and/or travel support for learning
    events with relevant programme assistants, draft MOUs and monitor follow
    up required in MOUs;
  • Assist country and regional offices in developing and maintaining
    list serves and contact databases for partners and other stakeholders.
  • Outcome: Improved lateral-learning and networking within UNCDF,
    between UNCDF and its partners in the digital strategy, and between UNCDF
    partners
Key Results:
  • Global positioning and recognition of UNCDF as a leading
    practitioner on innovative digital solutions delivery.
  • Efficient, reliable and proactive management of knowledge generation
    related to digital solutions and sharing activities and achievement of
    communications annual work plans.
  • Timely and smooth procurement and delivery of all inputs for
    relevant and quality knowledge products.
  • Strong coordination among the global digital strategy’s research
    agenda and synergies with regional and country digital programmes.
  • Improved lateral-learning and networking within UNCDF, between UNCDF
    and its partners, and between UNCDF partners.



Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Capital Development Fund
    (UNCDF) Digital Communication & Knowledge Management Specialist job
    placement should a Master’s Degree in economics, finance, public/business
    administration, communications, social sciences, international relations
    or related fields.
  • At least seven years of professional experience in progressively
    responsible positions in digital payments, financial services, financial
    inclusion or a related fields, outof which preferably at least  2 years work experience would be in
    private sector (ideally with Mobile service providers, Banks etc.)
  • Recognized & published research and publications in the field of
    Digital Finance is a distinct advantage
  • Working knowledge of current developments in digital innovations
    essential; along with strong knowledge of Digital finance landscape and
    major actors/stakeholders is preferred.
  • Experience in branding, communications and experience in media
    relations, graphic design and video production; overseeing document and
    report production, print and electronic publishing is highly preferable.
  • Experience in managing high-level events, oversee contributions of
    other actors, along with formulating high-quality donor proposals,
    developing proposals, corresponding budgets, and monitoring and evaluation
    plans is highly preferable.
  • Strong technical expertise and working knowledge in policy, legal
    and regulatory issues related to digital innovations & market
    development approaches to digital financial services;
  • Language: Fluency
    in English is required. Professional level fluency in French is highly
    desirable.



Competencies
Core Competencies
  • Innovation: Ability to make new and useful ideas work;
  • Leadership: Ability to persuade others to follow;
  • People Management: Ability to improve performance and satisfaction;
  • Communication: Ability to listen, adapt, persuade and transform;
  • Delivery: Ability to get things done while exercising good
    judgement.
Technical/
Functional Competencies:
  • Possesses expert knowledge of advanced concepts in to digital &
    financial inclusion, a broad knowledge of related disciplines, as well as
    an in-depth knowledge of relevant organizational policies and procedures.
  • Knowledge Management:  Ability to capture, develop,
    share and effectively use information and knowledge.
  • ​Project
    Management:
    Ability to
    plan, organize, and control resources, procedures and protocols to achieve
    specific goals.
  • Relationship Management:  Ability to engage and foster strategic
    partnerships with other parties, Inter-Agency Coordination and forge
    productive working relationships.
  • Results Based Programming: Assesses project performance to identify success factors and
    incorporates best practices into project work.
How to Apply:
All suitably
qualified and interested candidates who so desire to join the United Nations
Capital Development Fund (UNCDF) in the aforementioned capacity should endeavor
to Apply Online by Clicking on the link below. Please further review job
requirements and if competent Click Apply Now.
Deadline: 16th July 2019
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