Job Title: Customer Relationship Officers (Graduate Trainees) Western, South western,…
HR Officer – Learning & Development Jobs – MTN-Uganda
Job
Title: HR Officer – Learning &
Development
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Reports to: Manager
– Learning & Development
About US:
MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary: The HR Officer – Learning & Development
will provide support in the execution of the Learning and Development Function
activities and overall coordination of the objectives as indicated in the Learning
and Development Policy.
Key Duties and Responsibilities:
- Plan, Organize and coordinate the implementation of training within the company.
- Conduct the Training Needs Assessments for staff in liaison with the
Heads of divisions and as identified in their Performance agreements (IPF)
for all employees - Support the drive to have all employees upload online PDPs in a
timely manner and monitor compliance levels in relation to PDP gaps closure - Generate reports and records on the training activities carried out, staff that have
attended training, training
evaluation, MTN i-Learn usage reports etc. as well as maintaining
and updating them from time to
time. - Provide input on training activities for the monthly reports e.g. HR
activity reports, CEO reports, Group reports and board pack reports - Coordinate and Organize timely staff induction programs
- Generate and maintain a
database on training opportunities available both locally and externally and advise Managers
accordingly - Conduct training evaluations using the level 1-4 model for each
training conducted and provide reports to the Manager-Learning &
Development - Take ownership and management of training costs
- Monitor the utilization of the division training budgets and provide
status reports to Heads of Divisions periodically - Track and report on new employee 30.60.90 boarding activities and
ensure they are conducted for each new employee as well as the Internal
movements onboarding replica - Take ownership, coordination and implementation of the MTN Uganda internship program
- Drive the uptake, optimal utilization of the MTN i-Learn learning
platform and all MTN Academy resources in order to augment the learning
organization strategy in MTN Uganda - Process Learning & Development related invoices in IFS/Oracle
Cloud systems and follow up with procurement for LPOs and Finance-Payables
for timely supplier payments - Ensure proper custody of Learning & Development equipment,
maintenance control of the Learning facilities - Provide first line MTN i-Learn support for employees for all their
access and usage inquiries. - Support the Manager-Learning & Development in following-up and
ensuring implementation of MTN Group HR programs like the LEAP, REACH,
Crucial conversations and any other Strategic initiatives etc. - Carryout any other Learning and Development duties as prescribed
from time to time by the Training & Development Manager
Qualifications, Skills and Experience:
- The ideal candidate for the MTN Uganda HR Officer – Learning
& Development job placement should hold a Bachelor’s Degree in human
resources, Social Work and Social Administration, Social Sciences or
Education - Post- Graduate training in Human Resources Management/Development is
required - Three years of experience in HR Management particularly in the
Learning & Development function - Experience in a multi-cultural/multinational company
- Exposure in a Telecommunications Organization desirable
Knowledge &
Trainings
- Customer Service Training
- Training of Trainers (TOT)
- Managing a Training Function basic Programme
- Good Knowledge on the execution of the Training function
- Knowledge of Training delivery methodologies
- Good knowledge of how to create good Learning experiences
- Fluent in both written and oral communication
- Excellent Planning, Organizational and Coordination skills
- Well-developed negotiation skills
- Good Training delivery &
presentation skills - Highly Tech Savvy
- A good team player
- Proactive with high
self-drive and motivation - Ability to work under minimum supervision
- Ability to work under pressure and meet stipulated deadlines
- Have high levels of integrity
- Ability to pay attention to detail and exercise accuracy
- Passion for & deep interest in people development at an
individual, group and organization
level - Confident and assertive
- Very good analytical skills with the ability to make decisions and
resolutions
NB: Please
note that presentation of false academic documents and certification will lead
to criminal prosecution.
How to Apply:
All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) to ugrecruitment.UG@mtn.com. Please use this
format in the Subject Line i.e. HR Officer Learning & Development Administration
– Surname First Name-current Dept.
Deadline: 5th July 2019
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