Health Systems Strengthening Manager US Non-profit Careers – Mercy Corps

Systems Strengthening Manager 
Organization: Mercy
Duty Station: 
About US:
Mercy Corps is an
International NGO that exists to alleviate poverty and oppression by helping
people build secure, productive and just communities. Mercy Corps has been
fully registered in Uganda as an operational NGO. Currently Mercy Corps has an
office in Kampala and is implementing Food Security programs which comprise of
Water and Sanitation, Livelihood and Agriculture and Conflict Mitigation
Management Program in North and North Eastern Uganda. We implement programs in
the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido
with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other
private donations.
Job Summary:  The primary focus of the Health System
Strengthening (HSS) Manager will be to strengthen the capacity of health
governance structures to improve coordination and quality of service provision
for food and nutrition security. The HSS Manager will implement and support a
program that improves the organizational performance of Hospitals, HCIVs, HCIII
and HC Il-level facilities with emphasis on the Health Unit Management
Committees (HUMC), which is in line with government standards and priorities.
Support will be strongly focused on health governance will work closely with
other partner supporting other HSS components i.e. Health Information Systems, health
workforce, service delivery, essential medicines and financing. This will
include a focus on advocacy for accountability of health resources and
improving the communication between the facility and the community it serves.
This will be achieved by strengthening HUMCs and other health governance
structures at national, regional and district level. The HSS Manager will work
in coordination with the MCHN Manager other purpose 2 (Mother Care Group and
Community Behavior Change, Resource Transfer) and all staff working to achieve
Apolou Purpose 2.
Key Duties and Responsibilities: 
  • Collaborate with Ministry of Health to build the capacity of
    District Health Team to functionalize all health governance structures
    including Health Unit Management Committee at lower health facilities in
    Moroto, Kotido, Kaabong and Amudat.
  • Collaborate with MOH to refine and disseminate HUMC guidelines to
    simplify roles and responsibilities of HUMC members and ensure that youth,
    women and PWD are represented.
  • Work with Save the Children and Gender sector to support mechanisms
    for targeted and age specific educational trainings around SRH to VHTs and
    include a clear referral pathway for SGBV into the health system.
  • Collaborate with MOH and district-level HUMC focal person to improve
    government led mentorship of the committees, strengthen their
    understanding of roles, responsibilities and community linkages
  • Document and communicate findings and key lessons for improved
    accountability at community, sub county, district, regional levels and
    among stakeholders.
  • Facilitate close coordination and linkages between health structures
    in Kotido and the purpose two components; Mother Care Groups, Male Change
    Agents and resource transfer
  • Take lead in updating Apolou files containing MCHN progress reports,
    work plans and related documents at district and Sub-county level.
  • Provide technical and supervisory oversight for the HSS officers
    while implementing routine program activities like training and mentorship
    of health governance structures, Dialogue for Health (D4H) meetings,
    learning visits among others.
  • Provide financial oversight to MCHN activities by participating in
    the budgeting process, submitting timely cash projections and managing
    expenditure of HSS activities across all four districts.
  • Work closely with the Apolou Senior Nutritionist to support
    Nutrition Coordination Committee activities at district and Sub-county
Evaluation and Learning
  • Together with Nutritionist, be the focal points for health and
    nutrition information sharing of program data between Apolou and the
    Ministry of Health or District Health Office
  • Participate in program implementation and review by supporting
    workplan development, incorporating best practices and utilizing M&E
    information to improve MCHN activities.
  • Comply with M&E procedures and policies to ensure program
    impacts and achieves desired results
  • Analyze project implementation strategies to identify constraints to
    program success and provide timely recommendations.
  • Contribute to the establishment of procedures and guidelines to
    monitor and evaluate the progress and impact of health facility support
    work including setting and measuring benchmarks along results chain.
  • Lead on report writing for the HSS sector to include weekly,
    monthly, and quarterly reports that will be indicative of program progress
    during implementation.
  • Where needed support external evaluations by research partner
    Feinstein International Center and other organizations.
Influence and
  • Collaborate with DHOs and MCHN team leads across the region to
    organize or participate in regular health and nutrition coordination
    events like; Karamoja Health Nutrition Partner forum, Technical Working
    Groups, health sector quarterly review meetings among others.
  • Coordination of field activities with other NGO and local government
    partners to avoid duplication of services and support an enabling
    environment for health promotion.
  • When needed, support visits from district and sub-county government,
    regional and HQ based staff and external visitors, such as donors and
    media, in collaboration with MCHN Manager and DCoP.
  • Advise MC staff on standard operating procedures when engaging the
    district or municipality, mentor staff on letter writing, points of entry
    and protocol in the health sector.
  • Conduct spot checks in collaboration with the team to ensure program
    files kept in district and Sub county offices are up-to-date.
  • Represent Mercy Corps to external stakeholders including the
    District Local Government and the Municipality
  • Assure that routine support supervision takes place in the field and
    that debrief meetings occur to allow the district and municipality to take
    ownership and have buy-in the HSS activities.
  • Liaise with M&E manager, DCoP and COP to assure platforms exist
    for learning events to be conducted at least annually between programs and
  • Promote team accountability, coordination, quality and a sense of
    urgency with responsiveness to the district and municipality needs.
  • Keep Government informed of any changed to government and civil
    society allowances and assure zero tolerance to any form of fraud,
    corruption, abuse, harassment or exploitation. Validate with DI-G emerging
    events/issues like epidemic outbreaks, security situation and any threat
    posed within the district/region and coordinate with HOO for staff to be
  • Request for relevant programmatic documents, policy guidelines,
    SOPs, curriculum from DI-G officials as needed by MC.
  • Security: Ensure
    data protection policies are adhered to, establishing security controls
    for software, hardware and archive beneficiary databases.

Qualifications, Skills and Experience: 
  • The applicant for the Mercy Corps Health Systems Strengthening
    Manager job must hold a Master’s degree in Public Health, nursing or related
    field with at least 3 years of professional experience working with the
    government health system OR a Bachelor’s degree in Public Health, Nursing
    or related field with at least 6 years of contextualized experience in
    managing and implementing health systems strengthening programs
  • Previous experience working on health accountability and governance
    program especially conducting dialogues and delivering capacity building
    for HUMCs is the desirable candidate
  • Demonstrated experience providing technical assistance at individual
    and district government levels and in-depth understanding of Uganda
    healthcare system
  • Proven ability to establish and maintain strong interpersonal and
    professional relationships with local government officials, and other key
    stakeholders in the health and nutrition sector
  • Demonstrate knowledge and experience in strengthening HMIS data
    collection, analysis & reporting is an added advantage
  • Demonstrable writing and analytical and quantitative skills.
  • Ability to ride a motorcycle and he/she should be in possession of a
    valid driving/riding license
  • Proven skills in networking, collaboration, community consultations
    and organizational development
  • Excellent reporting, communication and representation skills, Proven
    knowledge and capacity in using computer basic applications MS Word, power
    point, Excel and internet
  • The successful candidate is to innovatively and effectively further
    strengthen health governance structures especially the HUMCs and increase
    their sustainability of which district level advocacy will be the
    position’s main success factors.
  • The second success factor will be the degree to which the HSS
    Manager pushes forward accountability-driven, leadership and
    management-focused support to district and sub-county and health center
    staff. Lastly, success will be measured by the degree to which he/she
    drives results, making critical decisions and producing scheduled outputs
    at deadline and to expected quality.
How to Apply:
All suitably
qualified and interested candidates should send their E-mail applications
including a cover letter clearly stating the salary requirements, updated CV
(with three professional referees), and copies of academic
qualifications/certificates addressed to the Senior HR and Legal Manager, Mercy
Corps Uganda to:
Deadline: 8th August 2019
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