Fresher Accountability Database Officer NGO Jobs – World Vision International

Organisation: World
Vision International
Reports to: 
MEAL Coordinator
Duty Station: 
About US:
World Vision Uganda
is a Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome poverty
and injustice. We currently work in over 41 districts in Uganda. World Vision
is committed to the protection of children and we will not employ people whose
background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every child,
Life in all its fullness. Our prayer for every Heart, the will to make it so.”
Job Summary:   The Accountability Database Officer will lead
in operationalizing Humanitarian accountability within the programme. In line
with the Programme Accountability Framework (PAF) of World Vision
International, the Accountability Officer will ensure the four pillars of the
PAF (Information sharing, consultation, participation and CRM) meet
international standards and commitments such as; Humanitarian Accountability
Partnership, Core Humanitarian Standards, good enough guide, DO NO HARM among
Key Duties and Responsibilities: 
  • Ensure staff and other stakeholders at settlement level adhere to
    information provision guidelines of World Vision.
  • Support programme staff to implement information provision
    guidelines and district level information provision strategy. This
    includes setting up notice boards, printing documents to include on notice
    boards, establishing information centers and ensuring relevant, accurate
    and timely information is shared with beneficiaries.
  • Review and improve or develop districts/settlement level information
    provision strategy. Work together with Food Assistance Officer to ensure
    all stakeholders are sufficiently informed according to the information
    provision guidelines.
  • Ensure implementation of feedback and complaints mechanisms across
    all programs in the settlement. This includes: Ensure adherence of the
    staff to Feedback and Complaints Policy and Procedures, Help Desk
    Guidelines, Suggestion Box Guidelines etc. Including confidentiality,
    impartiality, timely and appropriate response.
  • Review complaints, feedback, inquiries and suggestions received
    through all mechanisms together with the Senior Food Assistance Officer.
    Decide a plan of action and ensure the action is carried out in a timely
    manner and in accordance to the guidelines.
  • Conduct routine monitoring of the different CRM in place to ensure
    effectiveness and utilization by beneficiaries and other stakeholders
Co-ordination &
  • Engage the community in an appropriate and respectful manner, never
    raising false expectations.
  • Intentionally, regularly informally and formally consult with
    beneficiaries, non-beneficiaries, and Government officials, other agencies
    to receive feedback on our programs, commitments and staff conduct.
  • Through Humanitarian Accountability assessment, establish how the
    community would like to receive and share information, how they
    (beneficiaries) would like to be consulted and participate in WV
    programmes and channels in which beneficiaries would like to complaint and
    provide feedback regarding WVs interventions
  • Attend coordination and inter-agency meetings on monthly basis to
    represent World Vision at settlement level.
  • Raise and address any issues discovered during consultations. Raise
    sensitive issues/incidents immediately to the Accountability Monitoring
    and Evaluation Officer.
Documentation and
  • Document all settlement level complaints, feedback, inquiries and
    suggestions in a central database.
  • Compile and submit quality reports to Food Assistance Manager as
    directed. Ensure that all reports are highly accurate, comprehensive, well
    documented and will guarantee the credibility of the program;
Capacity building
and training
  • Strengthen the capacity of staff to identify the needs and
    preferences of the communities where WV operates. Work with programme staff
    to improve the ways in which World Vision engages with the community based
    on findings from community consultations.
  • Develop and facilitate trainings that help all staff and
    stakeholders to build understanding on; humanitarian Accountability, DO NO
    HARM, and Core Humanitarian standards and commitments.

Qualifications, Skills and Experience: 
  • The applicant for the World Vision Accountability Database Officer
    job placement should preferably hold a Bachelor’s Degree in education,
    sociology, political science, business or international development;
  • Two years of experience in working with International NGOs with
    relevant community focus
  • At least three years of work experience in working with humanitarian
    emergencies is highly desired.
  • Demonstrated ability to work effectively with beneficiary
    communities, Government and other stakeholders at the district level;
  • Experience in training and community consultation highly desired
  • Experience in facilitating focus group discussions with local
    communities and reporting.
  • Commitment to and understanding of international humanitarian
    standards, especially the Red Cross and Red Crescent Code of Conduct,
    Sphere, and the Humanitarian Accountability Partnership (HAP) Standard;
  • Ability to work in a cross-cultural context with people of various
  • Modeling of accountable practice through personal actions and
    approaches to program management;
  • Ability to work with inter-disciplinary teams and a wide range of
    program/project activities
  • Strong report writing and communication skills
How to Apply:
All suitably
qualified candidates are encouraged to apply online by visiting World Vision
International’s e-recruitment jobs portal at the web link below.
Please follow
instructions on How to Create Account and Profile at World Vision’s
e-recruitment portal.  Qualified female candidates are particularly
encouraged to apply.
Deadline: 26th July 2019
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

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