6 Senior Field Intelligence Officer Job Opportunities – Tugende



Organisation: Tugende
Duty Station: Kampala,
Uganda

About US:
Tugende is a
technology enabled asset finance company with a social mission. We provide an
affordable path to ownership of income-generating assets for proven
entrepreneurs. Our primary product is a lease to own motorcycle financing
package which includes training, life and health insurance, and active support.
Tugende currently serves tens of thousands of clients in Uganda and we are
preparing to extend our offering into Kenya. 
With a market for
motorcycle taxis of over 800,000 drivers in East Africa alone, Tugende is
expanding rapidly in our core product. We are also building a platform with our
staff, branches, data, systems, and deep knowledge of the informal sector, to
expand into other asset financing as successfully as we have with our current
core product.
About this Role: This position will play an integral role in the operations of Tugende.
The Senior Field Intelligence Officer will serve as the main point of contact
between Tugende and clients who have any motorcycle security issues. The goal
is to help Tugende in maintaining excellent working conditions by keeping our
assets and our customers safe and problem free.
The position
involves creating a secure work environment for our staff and customers. As a
Senior Field Intelligence Officer, you will be responsible for minimizing
theft, vandalism and any other suspicious or criminal behavior, working closely
with relevant law enforcement authorities. You will also be a key point of
contact for customers who have security challenges. , Respect, customer dignity
and professionalism are key attributes for this job.
Key Duties and Responsibilities: 
Operations support
·        
Ensure
all client security issues are dealt with integrity and in a timely manner.
·        
Support
the field team in coordinating Collection and Recovery operations
·        
Ensure
all field operations conducted by the Field Officers are managed effectively
,with safety & care
·        
Coordinate
all security related measures for Tugende, including making reports and follow
ups with police and other relevant authorities
·        
Maintain
proper record keeping and timely reporting on any security and safety threats
to the company
·        
Ensure
safe custody of all company property/assets at all times
·        
Advise
the company on all security related matters both internally and externally as
well as participate in taking corrective/preventive actions on such matters
·        
Supervise
the day and night time security guards



Qualifications, Skills and Experience: 
·        
The applicant
should preferably hold a diploma in any business related field from a reputable
institution of learning
·        
Relevant
training in security from a recognised institution
·        
Two years’
work experience as a Security Officer in a reputable organisation..
·        
Good
customer experience and able to deal with difficult clients
·        
Strong
problem solving skills
·        
Ability
to quickly analyze information and take informed decisions
·        
Good
risk assessment skills
·        
Ability
to build strong professional networks
·        
Ability
to work under pressure with minimum supervision
·        
Strong
emotional intelligence
·        
Motorcycle
riding proficiency with willingness to quickly develop into expert status
·        
Proficiency
in multiple local languages will be an added advantage
·        
Computer
literate with ability to use MS Office and Google Suite
·        
Good
communication and Interpersonal skills
Key Competencies
·        
Hold
values similar to our own:

Integrity, Empathy, Teamwork, Solutions Oriented and Always growing.
·        
Confidentiality: Able to handle sensitive information
professionally and confidentially
·        
Positive
Attitude:
maintain a mindset of
“getting things done” and finding satisfaction in developing sustainable
long-term solutions at all times
·        
Flexible
and resilient:
Willingness to
travel, flexible in schedule and work hours, seek direct feedback and see every
challenge as an opportunity to grow.
Benefits
What will you gain?
·        
Career
Trajectory:
This is a role with
significant potential to grow as the company and Operations function grow. The
person doing this job can be promoted to Head of Security.
·        
Hours
and compensation:
This position
is for a full-time employee who can take on additional responsibilities as new
tasks and projects come up.
·        
Meaningful
Work:
Tugende’s work gives
entrepreneurs the tools to earn a living for themselves and their families. We
are changing the face of the boda industry in Uganda, and proving that young
men with little education can take on the responsibility of financing a
significant asset and earning a livable wage. Help be part of this movement!
·        
Great
Team:
Tugende has a smart, fun,
and growing team of 200+ Employees. We take our work seriously, but love to
joke and have fun. We regularly have fully-paid, voluntary team outings, as
well as fun parties for our clients. Our headquarters are in Kampala, and we
also have offices in Eastern and Western Uganda.



More About Tugende:
Tugende means “let’s
go” in Luganda and signifies the company’s mission and what you say on the back
of a motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable
Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the
MIT Zambezi prize in 2015 as one of the top 3 financial inclusion start-ups in
Africa. We have appeared in The Guardian, BBC, Economist, and elsewhere.

Tugende plans to
expand to cover all the major locations in Uganda over the next two years as
well as to expand regionally to East Countries such as Rwanda, Kenya and
Tanzania.


How to Apply:
All suitably
qualified and interested candidates are encouraged to apply online at the link
below.


Deadline: 20th July 2019

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latest jobs, please visit http://www.theugandanjobline.com or
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