Senior Operations Officer International NGO Jobs – Mercy Corps

Operations Officer
Organization: Mercy
Duty Station: 
Kampala, Uganda
Reports to:
NUTEC Financial Services Team Leader
About US:
Mercy Corps is an
International NGO that exists to alleviate poverty and oppression by helping
people build secure, productive and just communities. Mercy Corps has been
fully registered in Uganda as an operational NGO. Currently Mercy Corps has an
office in Kampala and is implementing Food Security programs which comprise of
Water and Sanitation, Livelihood and Agriculture and Conflict Mitigation
Management Program in North and North Eastern Uganda. We implement programs in
the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido
with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other private
About NU-TEC FS:
NU-TEC FS is part of
a broader agriculture sector development programme that intends to unlock
market failures that create barriers to growth in the agriculture sector in
northern Uganda. NUTEC FS is implemented using a market systems development
approach. This approach dictates that NUTEC FS monitor the product development
and lending activities in real time to enable adaptive learning as the
programme progresses and measure the impact of lending to target borrowers, toward
programme’s overall targets.
Job Summary:   The Senior Operations Officer will be
responsible for leading the operations function for the Nutec- Project. The
senior operations officer will oversee all arrangements and coordination for
program support logistical duties including; Administrative, Procurement,
Logistics, Finance roles etc.
Key Duties and Responsibilities: 
  • Operational support for the Short-Term Technical Assistance (STTA)
    pool of consultants
  • Support Deputy Team Leader in the engagement and mobilisation of
  • Administration of recruitment
  • Liaise with the Mercy Corps Europe Headquarters in Edinburgh
  • Coordinate with the Mercy Corps Uganda operations teams to provide
    operational support to STTA in country – flight bookings, hotel bookings,
    local transport, phones etc
  • Brief STTA on arrival – provide a welcome pack and orientation to
    all new STTA to ensure their stay in country is well managed
Communications and
events support
  • Work with the Deputy Team Leader to support development of knowledge
  • Support programme events planning and delivery under market
    development workstream
  • Provide support for printing and dissemination of publications
Admin Support
  • Provide on-going operational support to DTL and TL to ensure the
    smooth running of the project
  • Manage operations support (internet, printing etc) for project team
    members embedded in partner finance institution
  • Provide admin support to the team in organising meetings, workshops
  • Support local travel and field trip logistics, vehicle maintenance,
    equipment management
  • Manage petty cash for the EB embedded team
  • Support monitoring of delivery of project activities against the
    agreed annual work plan
  • Work with the Mercy Corps Corporate Staff in Operations, Procurement,
    IT, Finance and Human Resources to complete requirements for all
    procurement, operations and corporate processes for the smooth running of
    the project as directed by the Team Leader or the Deputy Team Leader
Accountability to
Mercy Corps team
members are expected to support all efforts towards accountability,
specifically to our beneficiaries and to international standards guiding
international relief and development work, while actively engaging beneficiary
communities as equal partners in the design, monitoring and evaluation of our
field projects.
Security: Work closely with the country teams’ security
focal points to develop and maintain systems that ensure the safety and
security of the team in all aspects of its work. Ensure that programs are
designed and implemented with a clear analysis and understanding of security
management priorities.
Representation: Conduct himself/herself both professionally
and personally in such a manner as to bring positive recognition to Mercy Corps
and to not endanger mercy Corps’ humanitarian mission.

Qualifications, Skills and Experience: 
  • The applicant for the Mercy Corps Senior Operations Officer job must
    hold a Bachelor’s degree in Business Administration, Social Sciences,
    Procurement or closely related field
  • A minimum of five years’ experience handling administrative,
    procurement, logistics or finance functions within a donor funded program
    or NGO required.
  • Exposure to banking or business
  • An understanding of agriculture finance or microfinance a plus
  • Excellent verbal and written communication skills in English are
    required – written test will be conducted on developing reports and
    communications materials.
  • Demonstrated experience of using MS Office particularly Excel, Word
    and PowerPoint a must.
  • Multi-tasking, organizational, prioritisation skills are necessary.
    High energy, problem solver with the ability to work independently will be
    required as this is a very high intensity position with deadlines.
How to Apply:
All suitably
qualified and interested candidates should send their E-mail applications
including a cover letter clearly stating the salary requirements, updated CV
(with three professional referees), and copies of academic
qualifications/certificates addressed to the Senior HR and Legal Manager, Mercy
Corps Uganda to:
Deadline: 24th June 2019
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