No Experience Customer Credit Data Analyst Jobs – Fenix International

Organisation: Fenix
Duty Station: Kampala,
About US:
Fenix International
is a for-profit corporation and the creator of affordable, Pay-To-Own renewable
energy products that empower those living off-grid. Over 34m people in Uganda
are off-grid, which equates to 6.2m households who have no access to power and
instead depend on kerosene for light and local businesses for phone charging.
To address this, Fenix International has developed ReadyPay, a new Pay-To-Own
Solar Power System. Coming in a range of kits, ReadyPay Power Systems are designed
to provide clean light, phone charging, entertainment and more for those living
Job Summary:  The Customer Credit Data Analyst will join a
high performing team who is passionate about pioneering expanded financial
services to off-grid customers at the base of the pyramid. Key responsibilities
will include helping draw powerful insights for action from our unique,
extensive, and rich dataset of customers and driving improvements in our
approach to data gathering, analytics, and presentation. Your data insight will
make a meaningful impact by enabling Fenix to continuously innovate on how we
support our customers in their repayment journey.
Key Duties and Responsibilities: 
  • Support Fenix’s mission to empower our customers with inclusive life
    changing products by bringing data driven insights that shape our consumer
    finance strategy
  • Use our unique data set as well as insights derived from the field
    to refine and iterate on our customer retention strategy, to improve
    payment velocity, repayment rates and repeat sales
  • Conduct rigorous and nimble analysis using Fenix data on customer
    payments, communications records, and other data sources to:
  • Summarize loan portfolio performance and create informative reports
    for audiences including but not limited to the Fenix leadership team,
    Fenix Board and Investors
  • Identify areas for operational improvements
  • Evaluate the results from tests, pilots, and experiments
  • Design and own interactive dashboards that summarize portfolio
    repayment and data trends
  • Identify local context which might impact customer repayment as we
    move into new markets
  • Support with ad-hoc data requests and reporting of Fenix’s loan
    portfolio from Fenix leadership, board and investors
  • Support the refinement of underwriting and credit policies that
    maximize customer lifetime value while appropriately balancing risk and
    maintaining Fenix’s inclusive approach.
  • Support in the development of cutting edge metrics and analyses to
    evaluate customer repayment behavior of PAYGO Solar

Qualifications, Skills and Experience: 
  • The applicant must hold a Bachelor’s degree
  • Excitement about Fenix’s mission and a deep desire to make an impact
    on off-grid and financially underserved customers in sub-Saharan Africa
  • High level of competency with analysis and interpretation of
    qualitative and quantitative data
  • Experience with data visualization tools (e.g. Tableau, D3, ggplot)
  • Outstanding written and verbal communications skills (English)
  • Ability and drive to work independently
  • Thrives on teamwork
  • Endless curiosity
  • Commitment to live and work with Fenix in East Africa for at least 2

  • Masters degree
  • One to two years of experience or education in statistics, financial
    analysis, etc, particularly in microfinance or behavioral economics
  • Proficiency with a statistical analysis program (e.g. R, STATA)
  • Ability to query databases using MySQL
  • Education and/or work experience in East Africa
  • Leadership and project management experience: we are looking for
    entrepreneurial candidates who have started or contributed significantly
    to a particular project, team, or new company and we especially value
    candidates who have seen projects through from start to finish, from
    design to scale up phase
How to Apply:
All candidates who
wish to join Fenix in the aforementioned capacity should apply online at the
link below.
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