Shop Manager Employment Opportunity – MENA Sports Consulting Uganda Ltd (BetIn Uganda)

Job Title:      Shop Manager
Organization: MENA
Sports Consulting Uganda Ltd (BetIn Uganda)
Duty Station:
Kampala, Uganda
About US:
MENA Sports
Consulting Uganda Ltd trading as Betin Uganda operates under license by the
Logispin Group, which is one of Europe’s largest and most successful betting
and gaming brands operating across Europe and Africa. The company draws upon
the best practices in both Europe and Africa and its directors utilise their
combined experience of over 150 years in the gaming industry to bring you the
very best products and services. It operates a full online and offline sports
betting and lotteries product portfolio.
Key Duties and Responsibilities: 
  • Coach and teach product knowledge by constantly training staff,
    answering questions, and describing competitive advantages.
  • Directs staff in sales techniques, such as “soft selling,”
    determining customer needs by questions, informing, recognizing buying
    signals, recommending and demonstrating, handling objections, and using
    appropriate closing techniques, helping shoppers become buyers.
  • Set team daily and long-term direction and goals and reinforce
    messages on a daily and regular basis through coaching, team meetings, and
    other forms of communication.
  • Ensure team members seek out customers and build productive and
    valued relationships with customers by active engagement on the floor and
    drive sales.
  • Responsible to make sure every shopper in the store receives
    outstanding service, finds a friendly environment and is communicated with
    properly and effectively so they become buyers and repeat customers and
    feel they are treated like a guest.
  • Demonstrated ability to exceed sales performance standards.
  • Excellent interpersonal, verbal and written communications skills
    required. Must be able to effectively communicate, delegate, motivate,
    coach, teach and direct people as they work.
  • Maintain high standards, and tough in expectations, but fair and
    impartial in application of standards communicates sales targets and goals
    and holds staff accountable for performance
  • Motivate and encourage team members, individually and through
    assistants, to contribute their best effort and work on weaknesses and
  • Demonstrate leadership techniques that constantly recognize and
    encourage positive work of employees by sharing knowledge and insight in a
    meaningful and supportive manner (tell them), demonstrating methods (show
    them) and coaching them, and observing and following-up on needed
    improvements (have them show you).
  • In charge of all cash flow, pay outs, reconciliations both at the
    start and at the end of the day
  • Ensure that all Tellers have done proper accountability for all the
    cash in.
  • Undertake any other duties as may be required from time to time.
  • Ensure that the staff are conducting field work robustly as per the
    set time table.
  • Maintain financial excellence by ensuring that the company cash
    issued out to tellers officers is appropriately used to the company’s

Qualifications, Skills and Experience: 
  • The applicant must hold a diploma from an accredited institution.
  • Two years of experience in a similar position.
  • Ability to drive and deliver set results within agreed upon
    organizational policies and procedures.
  • Ability to work under minimum supervision
  • Willingness to learn
  • Ability to adapt actions in line with changing circumstances.
How to Apply:
All suitably
qualified and interested candidates are encouraged to visit the web link below
where they will register or login (if already registered) to upload their
applications and updated CV/Resumes in either PDF or Microsoft Word format and
must include 3 work related references. Please do not include your academic
Deadline: 31st May 2019
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