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Job
Title:          Senior
IT Specialist

Organisation: Infectious
Diseases Institute (IDI)

Duty Station: Kampala,
Uganda

Reports to: CIT
Manager

Vacancy Code: SITX01

About US:

The Infectious Diseases
Institute (IDI) is an international non-profit organization which is a
partnership of infectious diseases and public health specialists. The overall
objective of the IDI is to strengthen health systems with strong emphasis on
Infectious Diseases, through Research and Capacity Development. IDI has five
operational areas through which it works to achieve its mission: Prevention,
Care and Treatment; Training, Research and Laboratory services (provided
through a partnership with the Makerere University – John Hopkins University
Core Lab) and Outreach.

Job Summary:  The Senior IT Specialist is responsible for
the design, implementation and operation of the ICT Infrastructure at all the
Infectious Diseases Institute Ltd. Offices, as assigned by the IT Manager,
Information Services department. The rob holder shall take responsibility for
monitoring, maintaining and troubleshooting IDI’s rapidly expanding technology
infrastructure which includes Servers, Networks and Storage systems. He/she
must be a diverse individual, with superb technical competency, delivering
mission critical infrastructure and ensuring the highest levels of
availability, performance and security. .

Key Duties and Responsibilities: 

• Manage and monitor all installed systems and infrastructure includes
  both virtual and physical.
• Manage and monitor storage and backup systems
• Install, configure, test and maintain operating systems, application
  software and system management tools
• Proactively certify the highest levels of systems and infrastructure
  availability
• Monitor and test application performance for potential bottlenecks,
  identify possible solutions, and work with developers and database
  administrator to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and
  lower the human intervention time on any tasks
• Participate in the design of information and operational support
  systems
• Provide 3rd level support
• Liaise with vendors and other IT personnel for problem resolution
• Meet with relevant users to identity requirements for new
  infrastructure components, e.g. computing devices, additional data points
  etc.

Qualifications, Skills and Experience: 

• The applicant must hold a Bachelor’s or Master’s Degree in Computer
  Science, Computer Engineering, Information Technology, related computing
  discipline.
• Technical certifications include; DCDC (Data Center Design), CCNA
  (not mandatory but preferred), MCSE server 2012/LPIC-II, SAN and Database
  administration
• At least five years of demonstrated experience in a similar role
  with solid background in IT infrastructure operations, computer network
  administration and service delivery.
• Leadership experience with the ability to mentor and guide other
  junior technical staff and successfully manage the team work in the IT
  environment.
• Proven working experience in installing, configuring and
  troubleshooting Windows or UNIX/Linux based environments.
• Solid experience in the administration and performance tuning of
  windows servers, and NetApp storage
• Solid Cloud experience, preferably in MS Office 365 and Azure
  storage
• Experience with virtualization and containerization (e.g., VMware,
  Virtual Box, Hyper-V)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, engine, Chef)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)

How to Apply:

All suitably
qualified and interested candidates should E-mail their updated CVs, which
should include details of email address (if any), present position, current
remuneration, Certificate/testimonials and address of three (3) Referees plus
telephone contact to the following address. Please make sure that your
application letter , CV and certificates are attached as one document and
indicate the Vacancy code as the subject for your email

The Senior Human
Resource Manager,

Infectious Diseases
Institute — IDI Knowledge Centre,

Makerere University
Main Campus College of Health Sciences, Makerere University,

P.O. Box 22418,
Kampala, Uganda.

Email to: hr@idi.co.ug

Deadline: 31^st May 2019

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