Job
Title: Female
Receptionist (Entry Level Hospitality Jobs)
Organisation: K
Hotels
Duty Station: Entebbe,
Uganda
NB: Only candidates who live in Entebbe will be considered
About US:
K Hotels is a newly-opened
intimate boutique hotel in Entebbe town, within close proximity of the Central
Business District, with convenient access to all parts of the city, and
essential social amenities, like shopping centres, prime residential,
international diplomatic neighbourhoods, and international schools in the heart
of the Entebbe city. K Hotels is known to have East Africa’s most prestigious
and well-furnished modern hotel with 48 luxury rooms and exceptional amenities.
It is owned by K Holdings Entebbe Limited.
Job Summary: The Female Receptionist is mainly responsible
for providing a friendly welcoming and efficiency service to the guests in line
with hotel vision and values on customer satisfaction, respond courteously to guest requests, checking guest in and out, issuing keys,
taking reservations by telephone or email preparing bills and dealing with
guest payments.
Key Duties and Responsibilities:
- Meet, greet and attend to the needs of the guests by ensuring a
superb customer service experience. - Build and rapport with all guests and resolve any complaints/issues
quickly. - Deal with guests to ensure comfortable and a pleasant stay.
- Being responsible for accurate and efficient accounts and guest
billing process. - Should be able to keep the reception clean all the time.
- Should administer all routes of reservations and ensure room
bookings are made and recorded accurately. - Undertaking general duties, including correspondences, emails to
ensure smooth running of reception duties.
Qualifications, Skills and Experience:
- The ideal candidate for the Receptionist job must hold a diploma or
degree in business administration or hospitality management - Ability to work well with others.
- Patience and the ability to remain calm in stressful situations.
- Ability to accept criticism and work well and pressure.
- Excellent customer service skills and verbal communication skills.
- Able to carry out basic tasks on computer.
- Multitasking capabilities
- Should be thorough and pay attention to the detail
- Should be sensitive and understanding.
- Composure
- Only female applicants should apply
How to Apply:
All suitably
qualified and interested candidates are encouraged to send their cover letters
and updated CVs with a full scanned copy of your photograph via email to
[email protected] with the subject line quoted as “Female Receptionist.”
Please kindly indicate where you currently stay in the cover letter and salary expectation.
Deadline: 25th May 2019
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