The Ugandan Jobline

Job Title:      Finacle Specialist

Organization: DFCU
Bank

Duty Station: Kampala,
Uganda

Reports to: Core
Banking Systems Manager

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

Job Summary:   The Finacle Specialist will be responsible
for providing expert advice and delivery of quality second level application
support for the Banks Finacle Core Banking Application within the designated
service portfolio.

Key Duties and Responsibilities: 

• Design, configure, deploy, and maintain the state of the enterprise
  security for Core Banking system and related applications.
• Analysis and resolution of Finacle related issues which have been
  escalated from bank Level 1 support team during operations and maintain
  proper documentation/logs for resolution provided.
• Co-ordinate with Level 3 support and product vendor in case of
  product bug/enhancement requirement and follow up with the vendor for
  early resolution and solution. Provide alternate solutions while pending
  the final resolution to help the bank to continue with the business
  functions.
• Connect24 and Finacle Integrator Support.
• Own all core Banking calls assigned in the service plus system to
  carry out problem investigation and analysis, follow-up with the
  respective teams/Infosys and update the status with issue resolution and
  follow-up for closure.
• Knowledge transfer, end users, Level 1 and Level 2 team members
  through organized on job and off-job training.
• Own and document all Customization-Modifications done to the Core
  Banking system for continuity;
• Customization-Modification of existing Customizations, review of new
  customization requests, design, development and deployment of the same in
  production upon business confirmation.
• Provision of advisory services to the bank on the optimum use of
  Finacle product.
• Design, configure, deploy, and maintain the state of the enterprise
  security for Core Banking system and related applications
• Analysis and resolution of Finacle related issues which have been
  escalated from bank Level 1 support team during operations and maintain
  proper documentation/logs for resolution provided.
• Co-ordinate with Level 3 support and product vendor in case of
  product bug/enhancement requirement and follow up with the vendor for
  early resolution and solution. Provide alternate solutions while pending
  the final resolution to help the bank to continue with the business
  functions.
• Bottom-line responsibility for all product issues related to
  Finacle.
• Plan, co-ordinate and implement security measures to safeguard the
  Core Banking platform against accidental or unauthorized access or
  modification to the system.
• Schedule, plan and supervise the installation and testing of new
  products, upgrades, patches or improvement to the Finacle product suite.
• Gather system enhancement, data extract requests and reporting
  requirements from system users and work closely with the information
  technology team to develop detailed technical requirements and resulting
  specifications.
• Maintain Core Banking systems performance by performing proactive
  system capacity and availability monitoring and analysis, and performance
  tuning; troubleshooting network problems; escalating problems to vendor.
• Meet financial requirements by submitting information for budgets;
  monitoring expenses.
• Customize the Finacle Front end and Back End Functionality
• Manage, Configure and optimize Finacle C24 and FI and interface with
  internal and external applications
• Carry out problem investigations and Effectively trouble shoot
  Finacle Problems
• Provide support to Level 1 and Level 2 resources

Qualifications, Skills and Experience:

• The applicant for the DFCU Bank Finacle Specialist job placement
  must hold a Bachelor’s degree in Computer Science, IT, Engineering or
  other related field from a reputable university or college
• Certification in database management preferred
• Finacle Core Banking Systems Training
• ITIL Foundation training
• At least three years of technical experience supporting Finacle
  banking system in medium to large organizations
• Advanced hands on Finacle Systems skills
• Able to implement Finacle test environments from scratch
• Wide knowledge of and advanced skills in computer hardware and
  software programs of diverse functionality. Including but not limited to,
  communications systems, desktop applications, and network administration
  programs.
• Significant experience in supporting databases (preferably Oracle,
  PostgreSQL and/or Microsoft SQL)
• Application development skills
• Exceptional oral and written communication skills with the ability
  to communicate clearly and persuasively, interpret documents, understand
  procedures, write reports and correspondence; speak clearly to third
  parties and employees.
• Able and willing to solve complex analytical challenges,
  independently analyze information; and make recommendations based on
  analysis.
• Self-motivated team player with the ability to adapt and work
  co-operatively and effectively in different situations and teams to carry
  out assigned tasks maintain a positive attitude under stress conditions.
• Disposition to share knowledge fully and willingly with other
  employees in the interest of the organization.
• Team leadership experience
• Analytical Thinking & Complex Problem solving
• Planning and Organization
• Achievement Orientation – Set and meet aggressive commitments for
  self and others.
• Strategic Perspective – Establish priorities, challenging goals and
  measurements consistent with these goals and organizational vision.
• Critical Judgement and Decision-Making – Define issues and focus on
  achieving workable solutions to obstacles.
• Good Communicator – Presents ideas effectively, clearly and
  concisely both orally and in writing.
• Leadership and Interpersonal Skills – Create a culture of continuous
  development and ownership with self and the team
• Inspire Commitment –Actions and behaviours are consistent with
  words.
• Self-Development – Pursues positive change in self and organization.
  Drives own personal development plan.

How to Apply:

All candidates who
so wish to join the banking sector in the aforementioned capacity are
encouraged to send their applications with detailed CVs including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to: Vacanciesbank@dfcugroup.com

Deadline: 9^th May 2019

NB: dfcu
Bank does not solicit/accept payment in cash/kind from prospective candidates
in exchange for shortlisting or job placement. Any candidate who engages in
this kind of transaction is aiding and abetting fraud and will be automatically
disqualified.

For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs