Banking Jobs – Finacle Specialist – DFCU Bank




Job Title:      Finacle Specialist
Organization: DFCU
Bank
Duty Station: Kampala,
Uganda
Reports to: Core
Banking Systems Manager
About US:
DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.
Job Summary:   The Finacle Specialist will be responsible
for providing expert advice and delivery of quality second level application
support for the Banks Finacle Core Banking Application within the designated
service portfolio.
Key Duties and Responsibilities: 
  • Design, configure, deploy, and maintain the state of the enterprise
    security for Core Banking system and related applications.
  • Analysis and resolution of Finacle related issues which have been
    escalated from bank Level 1 support team during operations and maintain
    proper documentation/logs for resolution provided.
  • Co-ordinate with Level 3 support and product vendor in case of
    product bug/enhancement requirement and follow up with the vendor for
    early resolution and solution. Provide alternate solutions while pending
    the final resolution to help the bank to continue with the business
    functions.
  • Connect24 and Finacle Integrator Support.
  • Own all core Banking calls assigned in the service plus system to
    carry out problem investigation and analysis, follow-up with the
    respective teams/Infosys and update the status with issue resolution and
    follow-up for closure.
  • Knowledge transfer, end users, Level 1 and Level 2 team members
    through organized on job and off-job training.
  • Own and document all Customization-Modifications done to the Core
    Banking system for continuity;
  • Customization-Modification of existing Customizations, review of new
    customization requests, design, development and deployment of the same in
    production upon business confirmation.
  • Provision of advisory services to the bank on the optimum use of
    Finacle product.
  • Design, configure, deploy, and maintain the state of the enterprise
    security for Core Banking system and related applications
  • Analysis and resolution of Finacle related issues which have been
    escalated from bank Level 1 support team during operations and maintain
    proper documentation/logs for resolution provided.
  • Co-ordinate with Level 3 support and product vendor in case of
    product bug/enhancement requirement and follow up with the vendor for
    early resolution and solution. Provide alternate solutions while pending
    the final resolution to help the bank to continue with the business
    functions.
  • Bottom-line responsibility for all product issues related to
    Finacle.
  • Plan, co-ordinate and implement security measures to safeguard the
    Core Banking platform against accidental or unauthorized access or
    modification to the system.
  • Schedule, plan and supervise the installation and testing of new
    products, upgrades, patches or improvement to the Finacle product suite.
  • Gather system enhancement, data extract requests and reporting
    requirements from system users and work closely with the information
    technology team to develop detailed technical requirements and resulting
    specifications.
  • Maintain Core Banking systems performance by performing proactive
    system capacity and availability monitoring and analysis, and performance
    tuning; troubleshooting network problems; escalating problems to vendor.
  • Meet financial requirements by submitting information for budgets;
    monitoring expenses.
  • Customize the Finacle Front end and Back End Functionality
  • Manage, Configure and optimize Finacle C24 and FI and interface with
    internal and external applications
  • Carry out problem investigations and Effectively trouble shoot
    Finacle Problems
  • Provide support to Level 1 and Level 2 resources



Qualifications, Skills and Experience:
  • The applicant for the DFCU Bank Finacle Specialist job placement
    must hold a Bachelor’s degree in Computer Science, IT, Engineering or
    other related field from a reputable university or college
  • Certification in database management preferred
  • Finacle Core Banking Systems Training
  • ITIL Foundation training
  • At least three years of technical experience supporting Finacle
    banking system in medium to large organizations
  • Advanced hands on Finacle Systems skills
  • Able to implement Finacle test environments from scratch
  • Wide knowledge of and advanced skills in computer hardware and
    software programs of diverse functionality. Including but not limited to,
    communications systems, desktop applications, and network administration
    programs.
  • Significant experience in supporting databases (preferably Oracle,
    PostgreSQL and/or Microsoft SQL)
  • Application development skills
  • Exceptional oral and written communication skills with the ability
    to communicate clearly and persuasively, interpret documents, understand
    procedures, write reports and correspondence; speak clearly to third
    parties and employees.
  • Able and willing to solve complex analytical challenges,
    independently analyze information; and make recommendations based on
    analysis.
  • Self-motivated team player with the ability to adapt and work
    co-operatively and effectively in different situations and teams to carry
    out assigned tasks maintain a positive attitude under stress conditions.
  • Disposition to share knowledge fully and willingly with other
    employees in the interest of the organization.
  • Team leadership experience
  • Analytical Thinking & Complex Problem solving
  • Planning and Organization
  • Achievement Orientation – Set and meet aggressive commitments for
    self and others.
  • Strategic Perspective – Establish priorities, challenging goals and
    measurements consistent with these goals and organizational vision.
  • Critical Judgement and Decision-Making – Define issues and focus on
    achieving workable solutions to obstacles.
  • Good Communicator – Presents ideas effectively, clearly and
    concisely both orally and in writing.
  • Leadership and Interpersonal Skills – Create a culture of continuous
    development and ownership with self and the team
  • Inspire Commitment –Actions and behaviours are consistent with
    words.
  • Self-Development – Pursues positive change in self and organization.
    Drives own personal development plan.
How to Apply:
All candidates who
so wish to join the banking sector in the aforementioned capacity are
encouraged to send their applications with detailed CVs including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to: Vacanciesbank@dfcugroup.com
Deadline: 9th May 2019
NB: dfcu
Bank does not solicit/accept payment in cash/kind from prospective candidates
in exchange for shortlisting or job placement. Any candidate who engages in
this kind of transaction is aiding and abetting fraud and will be automatically
disqualified.
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