Sales Admin Clerk Jobs – Kray Microfinance

Job
Title:            Sales Admin Clerk
Organization: Kray Microfinance
Duty Station: Kireka, Kampala, Uganda 
Reports to: Head of Sales and Marketing
About US:
Kray Micro-Finance was established in 2012. We are
licensed and regulated by Uganda Micro-finance Regulatory Authority. We offer
loans, investment and other financial services.
Job Summary: The Sales Admin Clerk will
ensure a seamless process that is sales and customer centric focused while
ensuring that all documentation, administrative sales requirements, legal
requirements and commission requirements are met.

Key Duties and Responsibilities: 
·  Offer technical support to
sales agents team leaders in the field
·  Provide administrative support
to the Sales function/department
·  Render support with sales
information and reporting
·  Responsibility for escalation
processes on sales systems and process to Kray head-office for issue resolution
·  Deal / refer with customers or
prospects who contact the sales department
·  Timeous sales processing
completion of supporting documentation within agreed time frame
·  Implementation of the sales
process as per the agreed steps and time frames
·  Co-ordination and planning of
activation schedule and activation requirements
·  Ensure compliance to sales
agent on-boarding process and relevant data capture
·  Prepare and present regular
feedback to the management
·  Follow-up on any sales support
actions when sales team are out of the office.
·  Assist with customer queries at
sales touch point or as and when required
·  Providing data and reports to
help the sales team
·  Keeping track of sales targets



Qualifications, Skills and Experience:
 
·  The applicant should hold a
minimum of a diploma in a business related field or have at least two years’
experience in sales
·  Computer literacy skills
·  Excellent communication skills
·  Ability to work under pressure
and ability to multi-task
·  Be competent in financial
literacy and have excellent attention to detail
·  Ability to work within a team environment
·  Ability to plan and organise
with a focus on process management and implementation
·  Have high levels of energy and
sense of urgency to deliver support and assistance to sales department and
functions
How to Apply:
 
All suitably qualified and interested
candidates should send their updated CV clearly indicating the role that you
have applied for in the subject line to: careers@kraymicrofinance.com and
krayholdingslimited@gmail.com


Deadline:  20th April
2019


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