IT Officer USAID Project Jobs – University Research Co., LLC (URC)

Organisation: University
Research Co., LLC (URC)
Project Name: USAID
Regional Health Integration to Enhance Health Services in East Central Uganda
Project (USAID/Uganda RHITES-EC) Project
Duty Station: Jinja,
Reports to:
IT Support Specialist
About US:
University Research
Co., LLC (URC) is a global company dedicated to improving the quality of health
care, social services, and health education worldwide. With a non-profit
affiliate, the Center for Human Services (CHS), URC manages projects in over 45
countries, including the United States.
About USAID RHITES-EC Project:
University Research
Co., LLC (URC) is implementing the USAID Regional Health Integration to Enhance
Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) whose
aim is to support the implementation of a comprehensive integrated investment
in regional  health, nutritional assistance and HIV/AIDS programs. The
five-year project targets 11 districts in East Central Uganda with an estimated
total population of 4.1 million through a district-based integrated package of
quality health, nutrition, HIV / AIDS and child development services.
Job Summary:  The IT Officer will assist perform a variety of
moderately complex information technology support duties to ensure smooth
delivery of technology department. Monitors, operates, or coordinates and
assists others in the operation of computer hardware, software, and peripherals
to achieve desired results. He or she will provide information to staff on
established policies and procedures, or services provided.
Key Duties and Responsibilities: 
assistance in the use of personal computer hardware, software, and specialized
mainframe technology or operates a multi-platform computer environment or
monitors the production scheduling, execution, and successful completion of
production jobs;
in setting up and configuring desktop computers, peripherals and accounts
assigning security level in consultation with IT Support Specialist;
software and installs and repairs hardware and peripherals as directed:
troubleshoot, diagnose problems, implements corrective action procedures within
prescribed guidelines and for escalates to other technical resources as
basic troubleshooting, repair and maintenance for computer equipment {e.g.
microcomputers, disk drives, and laser printers} and may assist with testing
personal computers and peripherals on a network to diagnose, hardware versus
software problems;
set up and submit production jobs and edits and debugs computer output with
support from the IT Specialist.

Qualifications, Skills and Experience:
applicants for the USAID RHITES-EC IT Officer career placement must hold a BSc
Information Technology
minimum of three or more years of related experience with computers and
providing customer service in a technology environment;
Operations training, or experience in a multi-operation system or production
control environment preferred.
knowledge in hardware maintenance and repairs;
experience working for an NGO is an added advantage
written and oral communication skills.
ability to set priorities, multi-task and work collaboratively as well as
independently; excellent interpersonal skills.
How to Apply:
All suitably
qualified and interested candidates who wish to join the USAID RHITES EC
Project should send their cover letters, certificates of good conduct
curriculum vitae, copies of academic credentials and contact information for
three professional references addressed to:
Human Resource
University Research
Co., LLC – Centre for Human Services
Plot 1 Bridge Lane,
Mpumudde Division,
P.O. Box 5053,
Jinja, Uganda
E-mail to:
Deadline: 26th April 2019
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