Job
Title: IT
Officer
Title: IT
Officer
Organisation: University
Research Co., LLC (URC)
Research Co., LLC (URC)
Project Name: USAID
Regional Health Integration to Enhance Health Services in East Central Uganda
Project (USAID/Uganda RHITES-EC) Project
Regional Health Integration to Enhance Health Services in East Central Uganda
Project (USAID/Uganda RHITES-EC) Project
Duty Station: Jinja,
Uganda
Uganda
Reports to:
IT Support Specialist
IT Support Specialist
About US:
University Research
Co., LLC (URC) is a global company dedicated to improving the quality of health
care, social services, and health education worldwide. With a non-profit
affiliate, the Center for Human Services (CHS), URC manages projects in over 45
countries, including the United States.
Co., LLC (URC) is a global company dedicated to improving the quality of health
care, social services, and health education worldwide. With a non-profit
affiliate, the Center for Human Services (CHS), URC manages projects in over 45
countries, including the United States.
About USAID RHITES-EC Project:
University Research
Co., LLC (URC) is implementing the USAID Regional Health Integration to Enhance
Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) whose
aim is to support the implementation of a comprehensive integrated investment
in regional health, nutritional assistance and HIV/AIDS programs. The
five-year project targets 11 districts in East Central Uganda with an estimated
total population of 4.1 million through a district-based integrated package of
quality health, nutrition, HIV / AIDS and child development services.
Co., LLC (URC) is implementing the USAID Regional Health Integration to Enhance
Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) whose
aim is to support the implementation of a comprehensive integrated investment
in regional health, nutritional assistance and HIV/AIDS programs. The
five-year project targets 11 districts in East Central Uganda with an estimated
total population of 4.1 million through a district-based integrated package of
quality health, nutrition, HIV / AIDS and child development services.
Job Summary: The IT Officer will assist perform a variety of
moderately complex information technology support duties to ensure smooth
delivery of technology department. Monitors, operates, or coordinates and
assists others in the operation of computer hardware, software, and peripherals
to achieve desired results. He or she will provide information to staff on
established policies and procedures, or services provided.
moderately complex information technology support duties to ensure smooth
delivery of technology department. Monitors, operates, or coordinates and
assists others in the operation of computer hardware, software, and peripherals
to achieve desired results. He or she will provide information to staff on
established policies and procedures, or services provided.
Key Duties and Responsibilities:
•
Provides
assistance in the use of personal computer hardware, software, and specialized
mainframe technology or operates a multi-platform computer environment or
monitors the production scheduling, execution, and successful completion of
production jobs;
Provides
assistance in the use of personal computer hardware, software, and specialized
mainframe technology or operates a multi-platform computer environment or
monitors the production scheduling, execution, and successful completion of
production jobs;
•
Assist
in setting up and configuring desktop computers, peripherals and accounts
assigning security level in consultation with IT Support Specialist;
Assist
in setting up and configuring desktop computers, peripherals and accounts
assigning security level in consultation with IT Support Specialist;
•
Installs
software and installs and repairs hardware and peripherals as directed:
Installs
software and installs and repairs hardware and peripherals as directed:
•
Assist
troubleshoot, diagnose problems, implements corrective action procedures within
prescribed guidelines and for escalates to other technical resources as
appropriate;
Assist
troubleshoot, diagnose problems, implements corrective action procedures within
prescribed guidelines and for escalates to other technical resources as
appropriate;
•
Provides
basic troubleshooting, repair and maintenance for computer equipment {e.g.
microcomputers, disk drives, and laser printers} and may assist with testing
personal computers and peripherals on a network to diagnose, hardware versus
software problems;
Provides
basic troubleshooting, repair and maintenance for computer equipment {e.g.
microcomputers, disk drives, and laser printers} and may assist with testing
personal computers and peripherals on a network to diagnose, hardware versus
software problems;
•
Assist
set up and submit production jobs and edits and debugs computer output with
support from the IT Specialist.
Assist
set up and submit production jobs and edits and debugs computer output with
support from the IT Specialist.
Qualifications, Skills and Experience:
•
The
applicants for the USAID RHITES-EC IT Officer career placement must hold a BSc
Information Technology
The
applicants for the USAID RHITES-EC IT Officer career placement must hold a BSc
Information Technology
•
A
minimum of three or more years of related experience with computers and
providing customer service in a technology environment;
A
minimum of three or more years of related experience with computers and
providing customer service in a technology environment;
•
Computer
Operations training, or experience in a multi-operation system or production
control environment preferred.
Computer
Operations training, or experience in a multi-operation system or production
control environment preferred.
•
Extensive
knowledge in hardware maintenance and repairs;
Extensive
knowledge in hardware maintenance and repairs;
•
Previous
experience working for an NGO is an added advantage
Previous
experience working for an NGO is an added advantage
•
Excellent
written and oral communication skills.
Excellent
written and oral communication skills.
•
Proven
ability to set priorities, multi-task and work collaboratively as well as
independently; excellent interpersonal skills.
Proven
ability to set priorities, multi-task and work collaboratively as well as
independently; excellent interpersonal skills.
How to Apply:
All suitably
qualified and interested candidates who wish to join the USAID RHITES EC
Project should send their cover letters, certificates of good conduct
curriculum vitae, copies of academic credentials and contact information for
three professional references addressed to:
qualified and interested candidates who wish to join the USAID RHITES EC
Project should send their cover letters, certificates of good conduct
curriculum vitae, copies of academic credentials and contact information for
three professional references addressed to:
Human Resource
Coordinator,
Coordinator,
University Research
Co., LLC – Centre for Human Services
Co., LLC – Centre for Human Services
Plot 1 Bridge Lane,
Mpumudde Division,
Mpumudde Division,
P.O. Box 5053,
Jinja, Uganda
Jinja, Uganda
E-mail to: [email protected]
Deadline: 26th April 2019
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