Job
Title: Front Desk Officer
Title: Front Desk Officer
Organisation: Forum
for Women in Democracy (FOWODE)
for Women in Democracy (FOWODE)
Duty Station: Kampala,
Uganda
Uganda
About US:
Forum for Women in
Democracy is a non-partisan Women’s rights organization operating in Uganda
with its head office in Kampala. FOWODE grew out of the Women’s Caucus of the
1994 – 1995 Constituency Assembly (CA) that debated and passed the 1995
Constitution. The organization’s mission is to promote gender equality in all
areas of decision making through Capacity Development, Community Empowerment,
Policy Engagement and Strategic Partnerships.
Democracy is a non-partisan Women’s rights organization operating in Uganda
with its head office in Kampala. FOWODE grew out of the Women’s Caucus of the
1994 – 1995 Constituency Assembly (CA) that debated and passed the 1995
Constitution. The organization’s mission is to promote gender equality in all
areas of decision making through Capacity Development, Community Empowerment,
Policy Engagement and Strategic Partnerships.
Job Summary: The Front Desk Officer will be responsible for
overseeing the general ambience at the office reception based at our Head
Office in Kampala. She shall be the focal entry point into the organization and
charged with promoting FOWODE’s image in a professional manner.
overseeing the general ambience at the office reception based at our Head
Office in Kampala. She shall be the focal entry point into the organization and
charged with promoting FOWODE’s image in a professional manner.
Key Duties and Responsibilities:
·
Provides
efficient administrative support to the management of Head Office
Provides
efficient administrative support to the management of Head Office
·
Maintains
an attractive, pleasant and neat front desk area
Maintains
an attractive, pleasant and neat front desk area
·
Receives
and assists visitors to the office courteously, answering queries and providing
information while being as prudent as possible.
Receives
and assists visitors to the office courteously, answering queries and providing
information while being as prudent as possible.
·
Effectively
manages office telephone communication in a courteous manner by receiving all
incoming telephone calls, recording and distributing incoming messages for
staff and making official phone calls on behalf of staff.
Effectively
manages office telephone communication in a courteous manner by receiving all
incoming telephone calls, recording and distributing incoming messages for
staff and making official phone calls on behalf of staff.
·
Manages
flight and accommodation bookings in a timely manner and coordinates all
visitor schedules.
Manages
flight and accommodation bookings in a timely manner and coordinates all
visitor schedules.
·
Provide
administrative support to the HR and Administration Officer.
Provide
administrative support to the HR and Administration Officer.
·
Ensure
appropriate management of incoming and outgoing mail.
Ensure
appropriate management of incoming and outgoing mail.
·
Maintain
an updated utility tracking system i.e. telephone, water, electricity etc.
Maintain
an updated utility tracking system i.e. telephone, water, electricity etc.
·
Monitor
visitor access and security at the reception area.
Monitor
visitor access and security at the reception area.
Qualifications, Skills and Experience:
·
The ideal
candidate for the Front Desk Officer job must hold a Bachelor’s degree in
Office Administration and Management or a minimum of a Diploma in Secretarial
Studies and or Office Management and Administration. Experience working in a
nongovernmental organization will be an added advantage.
The ideal
candidate for the Front Desk Officer job must hold a Bachelor’s degree in
Office Administration and Management or a minimum of a Diploma in Secretarial
Studies and or Office Management and Administration. Experience working in a
nongovernmental organization will be an added advantage.
·
Two years
of relevant experience in a similar position in a busy work setting.
Two years
of relevant experience in a similar position in a busy work setting.
·
Computer
literacy, especially with MS Word and Ms Excel packages.
Computer
literacy, especially with MS Word and Ms Excel packages.
·
A team
player.
A team
player.
·
Pleasant
and courteous personality, cooperative and with good public relations skills.
Pleasant
and courteous personality, cooperative and with good public relations skills.
·
Good
time management, planning and organizational skills
Good
time management, planning and organizational skills
·
Able to
take initiative and work under minimum supervision.
Able to
take initiative and work under minimum supervision.
·
Flexibility
and ability to work under pressure.
Flexibility
and ability to work under pressure.
·
Good
problem solving and multitasking skills.
Good
problem solving and multitasking skills.
·
Ability
to use internet social media platforms.
Ability
to use internet social media platforms.
·
Good
oral and written English.
Good
oral and written English.
How to Apply:
All suitably qualified
and interested candidates should apply to the email below and submit their
cover letters, detailed curriculum vitae and copies of relevant academic
documents to: [email protected] and copy in [email protected]
addressed to;
and interested candidates should apply to the email below and submit their
cover letters, detailed curriculum vitae and copies of relevant academic
documents to: [email protected] and copy in [email protected]
addressed to;
The Executive
Director
Director
Forum for Women in
Democracy (FOWODE)
Democracy (FOWODE)
P.O. Box 7176
Kampala. Uganda
NB: Please
ensure that your attachments do not exceed 5 MB. We do appreciate your interest
to work with FOWODE. However, we regret that only shortlisted candidates will
be contacted.
ensure that your attachments do not exceed 5 MB. We do appreciate your interest
to work with FOWODE. However, we regret that only shortlisted candidates will
be contacted.
Deadline: Wednesday, 17th April 2019 by 5.00pm.
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