Job Title: Systems
Administrator/Logistic Application Specialist
Organisation: Social
& Scientific Systems (SSS)
Duty Station: Kampala,
Uganda
About US:
Social &
Scientific Systems (SSS) works to improve public health worldwide by providing
technical, research, and program management services to government, nonprofit,
and commercial clients. The SSS team offers a synergy of expertise in clinical
research services, epidemiology and public health studies, health data
management and analysis, and program evaluation and policy analysis.
Job Summary: The Systems Administrator/Logistic Application
Specialist mainly addresses needs of the user community with respect to
hardware/software, telecommunications, networking, and connectivity.
Key Duties and Responsibilities:
•
Hardware
and application support to the end user community.
•
Provides
hardware and software setup and installation services to end user community.
Installs operating systems, applications software, security patches, and basic
hardware components.
•
Uses
enterprise imaging and software deployment software to image workstations and
push software installations and upgrades to workstations.
•
Troubleshoots
hardware and software issues with a variety of technologies including
workstations and laptops (Windows and Mac operating systems), network
connectivity, remote access, smartphones and tablets, videoconferencing
equipment, peripherals (e.g. printers, scanners, etc.), commercial software
(e.g. Microsoft Office).
•
Documents
support requests and updates service requests as directed.
•
Provides
one-on-one training and assistance as needed.
•
Configures
audio-visual equipment for use at meetings and conferences, including
videoconferencing equipment.
•
Performs
additional duties as required.
Qualifications, Skills and Experience:
•
The ideal
candidate must hold a Bachelor’s degree in a computer-related field or
equivalent
•
At least
two to four years of experience in a computer support-related position
•
Strong
emphasis on customer service and communication
•
Fluent
in French and English (verbal and written communication)
How to Apply:
All suitably
qualified and interested candidates should apply online at the link below.
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