The Ugandan Jobline

Job Title:     Associate Field Manager

Organisation: GiveDirectly

Duty Station: Kiryandongo,
Uganda

Reports to:
Field Manager

Start Date:
May 2019

About US:

GiveDirectly is an
international non-profit organization that currently operating in Kenya and
Uganda that aims to help people living in extreme poverty by making
unconditional cash transfers to them via mobile phone. GiveDirectly is driving
a re-evaluation of the assumptions underlying international philanthropy with a
provocative model: we deliver donations directly to the extreme poor and let
them decide what to do with them. This approach builds on two converging
trends: the rapid spread of electronic last-mile payments solutions in the
emerging markets, and the large body of experimental evidence showing that
direct transfers are as or more cost-effective at reducing poverty than more
traditional, top-down approaches. GiveDirectly’s field operations utilize
state-of-the-art technology and business processes to deliver transfers
securely, efficiently, and transparently.

Job Summary:  The Associate Field Manager will manage the
Field Officers (FOs) on one of our field-based recipient enrollment teams. The
individual in this position will own day-to-day management of his/her team,
including: daily work planning and team management; tracking team and
individual performance; achieving targets.

Key Duties and Responsibilities: 

·        
Track FO
productivity & quality of service, including compiling and reviewing
operational reports each week; discuss team and individual performance weekly
with FOs and Field Manager (FM); own course correction if metrics are slipping.

·        
Keep
senior management informed of key risks to work plan (e.g. area-specific
challenges, political instability, rumors about GiveDirectly, recipient
refusals, terrain challenges during rainy seasons, etc.).

·        
Vet new
versions of surveys, including impact on field staff productivity, and
recommend survey improvements as necessary (e.g. potential process gaps).

·        
Raise
ideas for continuous improvement to the enrollment process and recipient
experience; execute process improvements and ideas raised by the Field manager
or Country Director.

·        
Periodically
check and review FO data collection in the field. Coach staff to correct any
issues observed.

·        
Spend
1-2 day resolving difficult cases in the field that require special attention
(hard-to-find recipients, cases of potential fraud)

·        
Spend
1-2 days a week shadowing staff in order to identify areas for improvement and
professional development, particularly during staff training.

·        
Conduct
monthly and quarterly performance check-ins with direct reports and support HRM
drive field staff semi-annual performance reviews.

·        
Participate
in meetings with district, county, and sub-country officials as necessary.
Represent GiveDirectly in the field and manage daily communication with local
village and parish leaders.

·        
Assist
Country Director and Field Manager with hosting journalists, donors, and other
external parties.

·        
Assist
management with communicating and executing new projects, pilots, systems or
processes and technologies (e.g. software changes and upgrades, recipient
targeting projects, content collection for website and mobile app, etc.).

·        
Ensure
all allowance requests and spent allowance requests are submitted correctly and
promptly

·        
Ensure
timecards are accurately submitted in a timely fashion.

Qualifications, Skills and Experience: The
Associate Field Manager will play a critical day-to-day role in delivering Give
Directly’s gold-standard cash transfer product to donors and recipients. For
that reason, the suitable candidate for this position will:

·        
The ideal
candidate must hold a Diploma or Degree in a relevant field from a credible
academic institution.

·        
Fluency
in English and Swahili. Ability to speak Juba Arabic, Luo, Runyoro will be an added advantage

·        
Excellent
overall communication skills,

·        
Exceptional
leadership ability with demonstrated success in motivating and developing
junior staff,

·        
Exceptional
ability to problem-solve complex operational challenges in the field,

·        
Alignment
with GiveDirectly core values and commitment to advancing GD’s mission,

·        
Positive
attitude, strong work ethic, and team-player mentality,

·        
Strong
interest in being the engine of the day-to-day field work

·        
Demonstrated
ability to work in a highly independent and self-directed manner, while
effectively, communicating upwardly about gaps and risks,

·        
Strong
communication and relationship building skills and the ability to represent the
organization effectively to external parties,

·        
Analytical
and technical skills, including proficiency with Microsoft Excel.

How to Apply:

All suitably
qualified and interested candidates are encouraged to apply online at the web
link below.

Click Here

Deadline: 30^th April 2019

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