The Ugandan Jobline

• Conceptualizes and develops ICT strategy in concert with the
  strategic objectives of the RSCE and ICTD; serves as the overall Regional
  Coordinator for FTS with regards to the integrated regional FTS management
  approach for the RSCE and client missions;
• Plans, manages and oversees the activities of all ICT and geospatial
  support operations; Coordinates with Regional Field Technology Service and
  other field missions on matters related to CITS operations and support;
  ensures that substantive work programmes and programmed activities are
  carried out in a timely fashion by coordinating diverse projects in the
  service.
• Provides technical and policy advice to senior management and
  regional coordinators on ICT systems and services in a changing business
  environment; establishes priorities and strategic requirements in
  consultation with senior management; Serves as the main liaison with the
  commanders of former military contingents on tactical and non-tactical ICT
  support for the client missions.
• Plans and prepares the inputs for the work program of the service;
  provides leadership, guidance, and mentoring for the senior staff, and
  fosters teamwork and improved communications among all staff of the
  service;
• Collaborates, liaises and establishes partnerships with peer ICT
  officials of other missions to develop standards, procedures, and
  practices to ensure an integrated, regional approach for a more
  cooperative and effective enabling ICT environment;
• Takes the lead in the preparation of the RSCE’s ICT budget;
  coordinates the generation of reports to the relevant United Nations HQ
  finance and budget review bodies as required;
• Ensures that the outputs produced by the Service maintain
  high-quality standards; that reports are clear, objective and based on
  comprehensive data. Ensures that all outputs produced by the Service under
  his/her supervision meet required standards before completion to ensure
  they comply with the relevant mandates;
• Serves as the as the main liaison, and represents the service, with
  its clients; negotiates and coordinates with relevant national authorities
  with respect to ICT policy and related matters.
• Manages the acquisition of goods and services; coordinates needs
  assessments and the establishing of benchmarks as well as the preparation
  of the scopes of work and requests for proposals, in coordination with the
  procurement office to establish and manage contracts.
• Ensures proper inventory control and asset management of ICT systems
  and services in coordination with the mission’s Property and Inventory
  Control Unit in RSCE.
• Serves on various committees and review bodies within the mission as
  required.

• The ideal candidate for the United Nations Regional Service Centre
  at Entebbe (RSCE) Chief Regional Field Technology Service (FTS) job
  placement should hold an advanced university degree (Master’s degree or
  equivalent) in Telecommunications, Information Systems and Technology or
  related areas is required. A first-level university degree in combination
  with an additional two (2) years qualifying experience may be accepted in
  lieu of the advanced university degree.
• A minimum of fifteen years of progressively responsible experience
  in ICT, including the strategic planning and design of highly-complex ICT
  networks and systems is required. Proven track record of managing and
  delivering highly complex projects, and experience in integrating
  large-scale IST and Telecommunications Systems is required.
• At least five (5) years of experience in the UN common system field
  operations, inclusive of Peacekeeping and Special Political Missions and
  UN Agencies, Fund and Programmes, is desirable.
• Previous experience in carrying out administrative functions of a
  Section/Division which includes preparation of budget/cost estimates,
  reporting on budget/programme performance, procurement of goods and
  services along with contract management, and the recruitment of staff is
  desirable.
• Proven Service Management experience is desirable.
• Languages: fluency
  in English (both oral and written) is required. Knowledge of another UN
  official language is desirable.

• Professionalism:
  Knowledge of Information Systems and Telecommunications Technologies for
  large and complex organizational environments; ability to organize and
  manage diverse and cross-functional groups, across geographically
  dispersed locations, for large-scale regional and inter-mission projects
  in conflict and post conflict areas; knowledge of administrative,
  budgetary, financial, procurement and human resources policies and
  procedures; ability to provide specialized advice on a broad range of ICT
  issues to the Senior Management of the Mission; ability to produce reports
  and papers on technical issues and to review and edit the work of others;
  shows pride in work and in achievements; demonstrates professional
  competence and mastery of subject matter; is conscientious and efficient
  in meeting commitments, observing deadlines and achieving results; is
  motivated by professional rather than personal concerns; shows persistence
  when faced with difficult problems or challenges; remains calm in
  stressful situations. Participation in the following UN Secretariat or
  similar training programs is desirable:
• ICTD Management Certification Program
• Supervisory skills for New ICT managers
• SMART Programme.
• Accountability:
  Takes ownership of all responsibilities and honors commitments; delivers
  outputs for which one has responsibility within prescribed time, cost and
  quality standards; operates in compliance with organizational regulations
  and rules; supports subordinates, provides oversight and takes
  responsibility for delegated assignments; takes personal responsibility
  for his/her own shortcomings and those of the work unit, where applicable.
• Technological Awareness: Keeps abreast of available technology.; Understands applicability
  and limitations of technology to the work of the office.; Actively seeks
  to apply technology to appropriate tasks.; Shows willingness to learn new
  technology.
• Managing Performance: Delegates the appropriate responsibility, accountability and
  decision-making authority.; Makes sure that roles, responsibilities and
  reporting lines are clear to each staff member.; Accurately judges the
  amount of time and resources needed to accomplish a task and matches task
  to skills.; Monitors progress against milestones and deadlines.; Regularly
  discusses performance and provides feedback and coaching to staff.;
  Encourages risk-taking and supports creativity and initiative.; Actively
  supports the development and career aspirations of staff.; Appraises
  performance fairly.
• Judgment And Decision Making: Identifies the key issues in a complex situation, and comes to the
  heart of the problem quickly.; Gathers relevant information before making
  a decision.; Considers positive and negative impacts of decisions prior to
  making them.; Takes decisions with an eye to the impact on others and on
  the Organization.; Proposes a course of action or makes a recommendation
  based on all available information.; Checks assumptions against facts.;
  Determines that the actions proposed will satisfy the expressed and
  underlying needs for the decision.; Makes tough decisions when necessary.

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