Telecom Company Jobs – General Manager – Enterprise Business Unit – MTN-Uganda

Title:            General Manager – Enterprise
Business Unit
Organisation: MTN-Uganda
Duty Station: Kampala,
Reports to: Chief
Executive Officer
About US:
MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary:  The General Manager – Enterprise Business Unit
will manage and direct the Company’s Enterprise Business Unit within the
Framework of the agreed business Strategy and to meet operational targets for
revenues, profitability and customer satisfaction. To provide Professional
Sales inputs to the creation and maintenance of MTN Uganda Enterprise Business
Strategy that will deliver shareholder value. .
Key Duties and Responsibilities: 
  • Provide professional input and advice to the Chief Executive Officer
    in developing the MTN Enterprise Business strategy.
  • Build the MTN Enterprise Business division which will deliver
    shareholder value by profitably exploiting the MTN fixed-line network
    assets and Fixed-mobile network convergence opportunities.
  • Plan and execute MTN-Uganda’s ISP/Fixed-line Strategy.
  • Liaise with the CEO and Heads of divisions to obtain the MTN
    resources needed for the MTN Enterprise Business division to operate
    effectively and meet performance targets
  • Leadership of a professional MTN Enterprise Business division
    management team that delivers the business goals agreed by the Chief
    Executive Officer. Manage critical functions like Sales, Technical
    support, Customer
  • Services, Product development and Marketing communications. Develop
    customer support strategy. Use market research to position MTN-Uganda’s
    current products and services for maximum competitive advantage in the
    ISP/Fixed-line solutions market.
  • Develop new ISP/fixed-line business solutions to exploit market
    opportunities and effectively manage the products and services portfolio
    across MTN-Uganda.
  • Develop an Executive Relationship Management programme for MTN major
    corporate customers, assisting with thought leadership and
    consultative-based selling at board level in customer accounts.
  • Establish management processes and systems to ensure that the MTN
  • Enterprise Business division meets EBITDA targets.
  • Full integration of quality management processes within the MTN
    Enterprise Business division and their effective deployment on a
    day-to-day basis.
  • Use relevant metrics and measures to routinely monitor progress
    against targets and take appropriate managerial action to ensure targets
    are met or exceeded.
  • Provide data MTN Enterprise Business division business performance
    to support management decision-making at executive management level.
  • Provide Strategic direction; as well as analyze data and provide
    insight to assist in the business plans and strategies.
  • Develop a highly productive, skilled and motivated MTN Enterprise
    Business division team through the adoption of performance management
  • Drive MTN Uganda and Group initiatives or Projects within the
  • Maintain effective working relationships with internal external
    suppliers and Partners.
  • Establish inventory management and ordering process for CPE/
    Terminal units to ensure high MTTI/MTTR.

Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Uganda General Manager –
    Enterprise Business Unit job placement should hold a Bachelor’s degree in Marketing
    or Business Administration, Commerce or equivalent.
  • Master’s degree (M BA) will be an added advantage
  • Proficient with MS Office application especially Excel and Power
  • A minimum of seven to ten years of sales or commercial experience in
    a telecoms industry or an ICT Service oriented Organization.
  • Strong telecommunications and business management experience.
  • Strong understanding of ICT Technologies and Products.
  • Good understanding of emerging markets is advantageous.
  • Experience in People management is required.
NB: Please
note that presentation of false academic documents and certification will lead
to criminal prosecution.
How to Apply:
All suitably
qualified and interested candidates should email their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) to Please use this
format in the Subject Line i.e. General Manager – Enterprise Business Unit -Surname
First Name-current Dept.
Deadline: 2nd April 2019
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