Sales Manager Lead Generator Team Employment Opportunity – Barclays Bank UK

Organisation: Barclays
Bank UK
Duty Station: Kampala,
Reports to: Head
of Sales – LG
About Barclays UK:
Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The Sales Manager – Lead Generator Team will support Barclays Bank in
delivering strong retail business performance through leadership of a number of
Lead Generators. The incumbent will also be responsible for the overall
performance of the Lead Generator team and achieving specific sales, service,
and operational rigour targets. The job holder will be ensuring the quality of
sales to minimise impairment and provisions to the acceptable standard.
Key Duties and Responsibilities: 
Providing Powerful Leadership: 35%
  • Build, develop and motivate a high performing team committed to
    achieving as individuals
  • Ensure that all team members are developed to achieve their maximum
    potential whilst coaching them to build their awareness of their
    strengths/development needs
  • Support in recruiting to fill manpower gaps within Lead Generator
    Model at appropriate levels
  • Manage poor performance in line with contract of employment
  • In the way you lead on a daily basis, be a role model for your
    people, do things wholeheartedly, communicating with passion and
    enthusiasm embracing change as a way of working
  • Creating an empowering environment for your people encouraging
    individual ownership, initiative and challenge of the status quo
  • Pursue your own development to increase personal effectiveness
    acknowledging strengths and areas for developments
  • Continuously weed out poor performers in line with the contracts.
  • Create a good working environment thus keeping staff turnover to an
    acceptable level (less than 2% regrettable losses).
Driving Business Direction: 35% Implement the BARAF DST retail strategy for
the team, as agreed with the HODS, through the achievement of:
  • Company: hitting all sales and income targets
    for your team
  • Controls – being in control of our business.
    Ensure 100% KYC & Rigour Compliance while minimising impairment.
    Continuously improving the sales process to make it effective to meet bank
  • Customer – putting the customer in the centre of
    all we do and resolving customer queries within SLA.
  • Sales growth and
    income contributio
  • Working closely with the team to achieve sales and service targets
    through Lead Generator strategy and provide feedback thereon
  • Take part in change management activities as required
Team-working: 10%
  • Work closely with the Lead Generators to deliver exceptional
    individual performance
  • Responsible for performance management directly for assigned Lead
  • Provide cover for other Sales Managers.
  • The incumbent will provide ongoing coaching, counselling and
    feedback to own team.
  • Identify and recommend training needs and have plans to satisfy
Community: 5%
  • Participate in local community events and networking opportunities
    (e.g. clubs, meetings, business associations)
  • Identify community initiatives to become involved in and support as
    part of Barclays community initiatives (such as Make a Difference Day,
    Local community initiative, Financial Literacy)
  • Link community initiatives to both business opportunities and
    colleague events
  • Actively promote community agenda within the branch to build pride
    within colleagues and customers

Qualifications, Skills and Experience: 
  • The applicants for the Barclays Bank Sales Manager vacancy must hold
    an A level certificate or equivalent with good pass in Mathematics and
    English. Possession of a Bachelor’s Degree is desired.
  • A minimum of two years’ experience in a sales role / position, at
    least 18 months.
  • Prior exposure and experience in banking is desired 
  • Broad knowledge of all Barclays product that are on offer including
    pricing Knowledge.
  • Detailed working knowledge of policies and procedures
  • Thorough understanding of the financial services industry.
  • Excellent sales track record in financial services industry.
  • Detailed knowledge and understanding of Barclays Bank’s segmentation
    framework and value propositions.
  • Working knowledge of the specific BARAF retail product set and
  • Detailed understanding of the retail network business processes and
    operating procedures.
  • Good understanding of BARAF relevant risk policy
  • Understanding of the local competitor market.
  • Skills in people Management
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Ability to focus the team on results
  • Business awareness
  • Business management
  • Performance management
  • Resource management
  • Good Team building
  • Excellent PC skills
  • Excellent planning and organizational skills
  • Ability to train others
  • Understanding how large corporates and government departments
    operate is an added advantage
  • Candidates with contacts and a network in the business community
    will have an added advantage
  • Team leader experience
  • Mature and professional hence respected by the team members
  • Positive attitude even under pressure.
  • Skills in conflict resolution.
How to Apply:
If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
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