Recoveries Manager Job Placement – Equity Bank

Job Title:    Recoveries Manager
Organisation: Equity
Duty Station: Kampala,
Reports to: Sector
Head, Monitoring & Collections
About US:
Equity Bank is one
of the region’s leading banks whose purpose is to transform the lives and
livelihoods of the people of Africa socially and economically by availing them
modem, inclusive financial services that maximize their opportunities. With a
strong footprint in Uganda, Kenya, Tanzania, Rwanda and South Sudan, Equity
Bank is now home to nearly 9 million customers, the largest customer base in
the Eastern African Region.
Job Summary:  The Recoveries Manager is charged with
proactively managing the written off book of Equity Bank Uganda Limited in
order to maximize recoveries and ensure full compliance with statutory
regulations and guidelines as well as internal policies and procedures to
minimize losses and maximize revenue for the Bank
Key Duties and Responsibilities: 
  • Achieve budget for written off account recoveries.
  • Ensure full compliance with the Bank’s internal credit policy and
    procedures on recoveries.
  • Devise and adhere to personal activity work plans to achieve set
  • Manage and monitor external debt collection agencies performance to
    ensure adherence to guidelines, SLAs to maximize their productivity.
  • Negotiations with Customers regarding settlement agreements and
    ensuring that all proposed settlements are approved by Management of the
    Bank before being effected.
  • Establish and maintain liaison with other departments of the Bank,
    other banks and 3rd party collection agencies e.g. lawyers, bailiffs &
    solicitors, to ensure, good communications, prompt and efficient passage
    of information.
  • Ensure timely referral of cases to Legal when turnaround of written
    off account is not possible and ensure foreclosure and/or recovery actions
    are done in the most cost effective manner and within set procedures to minimize
    losses & negative publicity [reputational risk].
  • Provide timely, relevant & accurate assessment of recovery
    results against projected goals and any other report that may be needed to
    the Sector Head Monitoring & Collections.
  • Ensure that all sales of defaulting Customers’ property are done
    within the laws and ensuring that the buyer has full possession of the
    property latest within 6 months to avoid legal battles with buyers.
  • Risk Management.
  • Adherence to internal credit policies and procedures.
  • Compliance with statutory regulations and guidelines on disposing
    off securities for loans i.e. Mortgage Act & guidelines on disposing
    off Chattels.
  • Effective credit recoveries control system.
  • Implementation of audit recommendations. Q Compliance with Consumer
    Protection guidelines.
  • Departmental risk control self-assessments..

Qualifications, Skills and Experience: 
  • The applicant for the Equity Bank Recoveries Manager job placement
    must hold a Bachelor’s degree in Economics, Statistics, Commerce, Business
    Administration or equivalent.
  • Five years of experience in a Financial Institution with at least
    1-2 years’ experience in credit approval & structuring, credit
    administration and debt recovery.
  • Financial analysis skills.
  • Awareness of current economic events and commercial banking best
  • Thorough understanding of internal Credit policies.
  • Thorough knowledge of FIA/IFRS guidelines & regulations on asset
  • Good knowledge of the national legal system/ framework with emphasis
    on the Mortgage Act.
  • Awareness of the Consumer Protection guidelines.
  • High degree of attention to detail.
  • Self-driven, results oriented and ability to work under minimum
  • Possess very good interpersonal, written and oral communication
  • Good customer service but firm.
  • Excellent negotiation skills with a commercial focus.
  • Decision making skills. N Q High proficiency in the use of Microsoft
    Office applications e.g. Word, Excel, PowerPoint.
  • Ability to exercise the highest level of responsibility and
  • Willingness to travel extensively and to work long hours where
    required to achieve the Bank’s objectives;
  • Demonstrated knowledge of banking regulations, policies and
    procedures relating to Loan Workout processes;
  • Knowledge and understanding of the laws, processes, and
    documentation about foreclosures, legal action, and solvency/bankruptcies,
    and recovery of delinquent commercial loans;
  • Proficient in the use of Microsoft Office applications and
    utilization of various applications for loan collections & recovery;
  • Excellent understanding of the banking act and prudential
  • Good knowledge of banking products and evolving credit risk
    management systems; and ability to identify and take corrective steps.
How to Apply:
If you believe you
are interested in joining the banking sector at Equity Bank, please send your
application along with a detailed Curriculum Vitae and copies of the relevant
certificates and testimonials quoting the Job Title or Ref. No. (Check at the
Top of Advert) to: or to post to:
The Human Resources
Equity Bank (U) Ltd,
P.O. Box 10184
Deadline: 22nd March 2019
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