The Ugandan Jobline

• Achieve budget for written off account recoveries.
• Ensure full compliance with the Bank’s internal credit policy and
  procedures on recoveries.
• Devise and adhere to personal activity work plans to achieve set
  targets.
• Manage and monitor external debt collection agencies performance to
  ensure adherence to guidelines, SLAs to maximize their productivity.
• Negotiations with Customers regarding settlement agreements and
  ensuring that all proposed settlements are approved by Management of the
  Bank before being effected.
• Establish and maintain liaison with other departments of the Bank,
  other banks and 3rd party collection agencies e.g. lawyers, bailiffs &
  solicitors, to ensure, good communications, prompt and efficient passage
  of information.
• Ensure timely referral of cases to Legal when turnaround of written
  off account is not possible and ensure foreclosure and/or recovery actions
  are done in the most cost effective manner and within set procedures to minimize
  losses & negative publicity [reputational risk].
• Provide timely, relevant & accurate assessment of recovery
  results against projected goals and any other report that may be needed to
  the Sector Head Monitoring & Collections.
• Ensure that all sales of defaulting Customers’ property are done
  within the laws and ensuring that the buyer has full possession of the
  property latest within 6 months to avoid legal battles with buyers.
• Risk Management.
• Adherence to internal credit policies and procedures.
• Compliance with statutory regulations and guidelines on disposing
  off securities for loans i.e. Mortgage Act & guidelines on disposing
  off Chattels.
• Effective credit recoveries control system.
• Implementation of audit recommendations. Q Compliance with Consumer
  Protection guidelines.
• Departmental risk control self-assessments..

• The applicant for the Equity Bank Recoveries Manager job placement
  must hold a Bachelor’s degree in Economics, Statistics, Commerce, Business
  Administration or equivalent.
• Five years of experience in a Financial Institution with at least
  1-2 years’ experience in credit approval & structuring, credit
  administration and debt recovery.
• Financial analysis skills.
• Awareness of current economic events and commercial banking best
  practices.
• Thorough understanding of internal Credit policies.
• Thorough knowledge of FIA/IFRS guidelines & regulations on asset
  quality.
• Good knowledge of the national legal system/ framework with emphasis
  on the Mortgage Act.
• Awareness of the Consumer Protection guidelines.
• High degree of attention to detail.
• Self-driven, results oriented and ability to work under minimum
  supervision.
• Possess very good interpersonal, written and oral communication
  skills
• Good customer service but firm.
• Excellent negotiation skills with a commercial focus.
• Decision making skills. N Q High proficiency in the use of Microsoft
  Office applications e.g. Word, Excel, PowerPoint.
• Ability to exercise the highest level of responsibility and
  confidentiality.
• Willingness to travel extensively and to work long hours where
  required to achieve the Bank’s objectives;
• Demonstrated knowledge of banking regulations, policies and
  procedures relating to Loan Workout processes;
• Knowledge and understanding of the laws, processes, and
  documentation about foreclosures, legal action, and solvency/bankruptcies,
  and recovery of delinquent commercial loans;
• Proficient in the use of Microsoft Office applications and
  utilization of various applications for loan collections & recovery;
• Excellent understanding of the banking act and prudential
  guidelines.
• Good knowledge of banking products and evolving credit risk
  management systems; and ability to identify and take corrective steps.

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