The Ugandan Jobline

• The Qatar Airways Senior Airport Services Agent will be supervising
  Check-in, Transfer Desk, and other related areas for the smooth acceptance
  of passengers
• Liaising with Check-in, Transfer Desk, and support Airport Services
  Supervisor in all areas
• Escorting and directing Arriving/Departing passengers to the respective
  areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges,
  and Boarding Gates
• Assisting Duty Officer to handle company material and records
• The jobholder will also be liaising with the GHA to ensure smooth
  passenger handling and quick processing of hotel and transfer passengers
• Assisting passengers in regard to Entry Requirements, Visas,
  Residence Permits and ensuring smooth transition through through the
  airport facilities
• Performing other related duties, as assigned, for the purpose of
  ensuring the efficient and effective functioning of the work unit

• The ideal candidate for the Qatar Airways Senior Airport Services
  Agent should hold a High School Qualification. Completion of the IATA or
  Airline Basic Tariff and Pricing Course would be advantageous.
• At least three years of experience in a customer service role with
  exposure to airport passenger handling. 
  
• Possess excellent interpersonal skills, a team oriented approach and
  strong IT and organisational skills.  
  
• Previous exposure to a GDS, including the Amadeus ALTEA passenger
  handling system would be well regarded.
• An upbeat and positive attitude are necessary to perform well in
  this very high pressure and demanding environment.
• English language fluency (written and spoken) is a requirement for
  this position.

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