Job Title: Female Clinic Receptionist
Organisation: FIG Consult Limited (a Clinic)
Duty Station: Kamwokya, Kampala, Uganda
About US:
FIG Consult Limited
is a leading Human Resource Consultancy. They are recruiting on behalf of a
valuable client, a New Clinic.
is a leading Human Resource Consultancy. They are recruiting on behalf of a
valuable client, a New Clinic.
Job Summary: The Female Clinic Receptionist will serve patients by
greeting and helping them; scheduling appointments; maintaining records and
accounts.
Key Duties and Responsibilities:
- Welcomes patients and visitors by greeting patients and visitors, in
person or on the telephone; answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room
utilization by scheduling appointments in person or by telephone. - Keeps patient appointments on schedule by notifying provider of
patient’s arrival; reviewing service delivery compared to schedule;
reminding provider of service delays. - Comforts patients by anticipating patients’ anxieties; answering
patients’ questions; maintaining the reception area. - Ensures availability of treatment information by filing and
retrieving patient records. - Maintains patient accounts by obtaining, recording, and updating
personal and financial information. - Obtains revenue by recording and updating financial information;
recording and collecting patient charges; controlling credit extended to
patients; filing, collecting, and expediting third-party claims. - Maintains business office inventory and equipment by checking stock
to determine inventory level; anticipating needed supplies; placing and
expediting orders for supplies; verifying receipt of supplies; scheduling
equipment service and repairs. - Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of personal
and financial information. - Maintains operations by following policies and procedures; reporting
needed changes. - Contributes to team effort by accomplishing related results as
needed.
Qualifications, Skills and Experience:
- The applicant must hold a Degree in a relevant field
- At least five years of related experience in a Clinic
- Basic hospital accounting experience is mandatory
- Computer literacy skills are mandatory
- Excellent communication skills
- Fluent in English
- Fast Learner
- Skills: Multi-tasking, Flexibility, Telephone Skills, Customer
Service, Time Management, Organization, Attention to Detail, Scheduling,
Word Processing , Professionalism, Quality Focus
How to Apply:
All candidates
should send their updated CVs and cover letters
to [email protected]. Please also include a cover letter that
should clearly state your salary expectation and indicate the position title as
subject of Email.
should send their updated CVs and cover letters
to [email protected]. Please also include a cover letter that
should clearly state your salary expectation and indicate the position title as
subject of Email.
Deadline: 19th March 2019
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