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Chief Operating Officer (COO) Employment Opportunity – Bayport Financial Services (U) Ltd
Job Title: Chief
Operating Officer (COO)
Operating Officer (COO)
Organisation: Bayport
Financial Services (U) Ltd
Financial Services (U) Ltd
Duty Station: Kampala,
Uganda
Uganda
Reports to: Chief
Executive Officer
Executive Officer
About US:
Bayport Financial
Services (U) Ltd is part of the Bayport International Group (BML) headquartered
in Johannesburg, South Africa with Financial Services Operations in over Nine
Countries in Africa and South America. In line with our Corporate Objective of
continuous improvement and achieving efficiencies in our Country Operations, we
invite applications from suitably qualified, professional and experienced
candidates for the following openings within our EXCO and MANCO levels of our
Uganda Operations
Services (U) Ltd is part of the Bayport International Group (BML) headquartered
in Johannesburg, South Africa with Financial Services Operations in over Nine
Countries in Africa and South America. In line with our Corporate Objective of
continuous improvement and achieving efficiencies in our Country Operations, we
invite applications from suitably qualified, professional and experienced
candidates for the following openings within our EXCO and MANCO levels of our
Uganda Operations
Job Summary: The Chief Operating Officer (COO) will be working
with the Chief Executive Officer and a member of both EXCO and MANCO, the Chief
Operating Officer (COO) is one of the Senior Management Member responsible for
key Operations, Departments, Budgets and Activities within the Sales, Branch
Operations, Credit and Service and Indirect Sales divisions of the Bayport
Uganda business; in direct support of the Managing Director & CEO. Reporting to the Managing Director &
CEO, the Chief Operating Officer (COO) will be directly accountable for all
performances in the Sales and Branch Operations Division, Credit Division and
Service and Indirect Sales Department, ensuring that all periodical objectives
and overall company and Group Objectives as per these specified divisions are
met and exceeded as per the performance covenants signed periodically between
the Group and Management and as set by the Country Management. The incumbent
will specifically be responsible for crafting and coordinating a robust sales
and service strategy and programs, ensuring that all distribution channels
within Bayport Uganda do not only exceed all expected monthly acquisition and
retention expectations but also achieve positive net book growth on all client
products while offering an unrivalled service and client propositions and
driving the growth of a quality, risk free loan book, thereby delivering on both
market and Wallet share objectives.
with the Chief Executive Officer and a member of both EXCO and MANCO, the Chief
Operating Officer (COO) is one of the Senior Management Member responsible for
key Operations, Departments, Budgets and Activities within the Sales, Branch
Operations, Credit and Service and Indirect Sales divisions of the Bayport
Uganda business; in direct support of the Managing Director & CEO. Reporting to the Managing Director &
CEO, the Chief Operating Officer (COO) will be directly accountable for all
performances in the Sales and Branch Operations Division, Credit Division and
Service and Indirect Sales Department, ensuring that all periodical objectives
and overall company and Group Objectives as per these specified divisions are
met and exceeded as per the performance covenants signed periodically between
the Group and Management and as set by the Country Management. The incumbent
will specifically be responsible for crafting and coordinating a robust sales
and service strategy and programs, ensuring that all distribution channels
within Bayport Uganda do not only exceed all expected monthly acquisition and
retention expectations but also achieve positive net book growth on all client
products while offering an unrivalled service and client propositions and
driving the growth of a quality, risk free loan book, thereby delivering on both
market and Wallet share objectives.
Key Duties and Responsibilities:
- In conjunction with the Managing Director & CEO, initiate,
develop, implement, monitor, report, evaluate and control strategic plans
for the direct departments and delegated departments and functions from
time to time - Develop Operational strategies and plans to achieve effective
business growth operations, targeted collections efficiency and staffing
levels in line with the Country Performance and Budget activities and
objectives. - Ensure all set Country Sales, loan coding, loan repayments
collections and growth objectives are met, specifically ensuring all
Branches, Regions and Divisions exceed all new acquisition, retention,
consolidation and periodical growth expectations as per country budget
expectations and ensure that 100% of all Credit Efficiencies expectations
are achieved and exceeded, specifically on origination, coding,
collection, decoding expectations and overall quality of the loan book. - Demonstration of daily competencies and understanding of the
independent Consultants and performance-based reward business model in
achieving sales and collections acquisition and growth expectations will
be very critical in delivering KPIs under the Sales and Branch Operations,
Credit and Service and Indirect Sales Divisions. - Working with the Chief Credit Officer, the incumbent is required to
provide experiential strategies aimed at ensuring a less than 4%
nonperformance loan book and an overall arrears of book of within 30% of
total loan book value at any given time within the business. - Develop guidelines and strategies to ensure achievement of a Green
Sales performance and Service rating across all distribution channels
within all direct Divisions and Departments. - Monitor and ensure compliance with set operational performance
objectives and targets for all direct reports in line with the Bayport
Uganda Strategic plan and carry out regular informal and formal
performance evaluations for the key subordinates in line with the Human resources
management policies and procedures. - Assess regular staff performance in regard to compliance with
policies and efficiency of procedures through the Internal Audit function
at Bayport Uganda and ensure adequate Audit report responses, staff training,
morale and motivation to achieve set objectives. - Carry out overall risk and credit analysis to minimize credit risk
and exposure to any other risk factors that may adversely affect Bayport
Uganda operations and implement mitigating strategies. - Develop and nurture mutually beneficial internal and external
business relationships to assist and protect Bayport Uganda and to
continuously boost the Company Image. - Regularly Report and present to the Managing Director, overall
business performance and progress on strategy implementation, variances in
achieving the business plan and actions to correct performance and
demonstrate maturity and soberness while handling all functional and
department matters.
Qualifications, Skills and Experience:
- The incumbent candidate is expected to be a mature and stable
candidate fit for appointment into an Executive or Senior Management role - The applicant must hold a Bachelor’s degree in any business-related
field awarded from a properly regulated and renowned University. A Post
Graduate training will be an added advantage. - The Candidate MUST currently be actively employed at a very senior
level of Management or Executive Management and must have been part of
either Senior Management or Executive Management for at least 5 years from
the time of application with minimum overall work experience of a of 10
years. - Operational Experience: The preferred candidate should have been in
departmental or functional leadership or headship role in any one or
combinations of two or more of the following functions: Retail Banking,
Direct Sales leadership, Public Sector or Government Employee Banking or
Credit Departmental Head with previous experience of Retail Banking
Headship role and or Departmental leadership of Telecommunication Product sales
and credit collections - Industry Experience: Preferred Candidates from Retail dominant
regulated Banking Institutions in Uganda, regulated top tier
Telecommunication Companies within Uganda or Central Bank of Uganda
regulated Microfinance or Credit Institutions. A thorough understanding of
the working of the government of Uganda is mandatory and a pre-requisite
and will be an added advantage. - The ideal candidate should have a proven professional track record
devoid of terminations for unprofessional behavior with a green appraisal
records of performance and must have never been implicated in any
unprofessional conduct. Candidates will be subjected to tests and
confirmations to ensure a clean track record at both personal and
professional levels. - Supervision and flexibility: Candidate should be able to work with
little to supervision, must be self-driven, hardworking and able to work
within very tight and grueling deadlines and timelines and flexible enough
to undertake multiple frequent trips to all Bayport Uganda distribution
points and operations country wide - Leadership: The Incumbent MUST be a sober and mature candidate able
to provide leadership to a varied team of people from various
multi-cultural background, - Team Player: The incumbent MUST be able to adapt and adopt,
coordinate and work with several teams of experienced Senior and Executive
Managers, Divisions, Departmental and Regional staffs across the country - The candidate must be comfortable working with a technically
involved group leadership to the required satisfaction of both the Group
and Country Executive, demonstrating understanding, awareness and
competencies in all the functions of the business at all times.
Rewards: A
commensurate and competitive compensation and performances-based package will
be offered to the best candidate depending on satisfaction of the above
requirements, previous performance records and perceived performance during the
interview discussions.
commensurate and competitive compensation and performances-based package will
be offered to the best candidate depending on satisfaction of the above
requirements, previous performance records and perceived performance during the
interview discussions.
How to Apply:
Qualifying
candidates should submit their detailed application letter demonstrating
experiences and competencies, latest updated resume (curriculum vitae) and
contact details of current referees together with certified copies of academic
certificates and transcripts, copies of previous and current work appointments
letters, copies of previous and current confirmation letters, last appraisals
and performance feedback document and copy of a current valid employer
identification to the undersigned.
candidates should submit their detailed application letter demonstrating
experiences and competencies, latest updated resume (curriculum vitae) and
contact details of current referees together with certified copies of academic
certificates and transcripts, copies of previous and current work appointments
letters, copies of previous and current confirmation letters, last appraisals
and performance feedback document and copy of a current valid employer
identification to the undersigned.
Send these detailed
application documents to:
application documents to:
The Managing Director
& CEO,
& CEO,
Bayport Financial
Services,
Services,
Plot 4 Kyadondo
Road, Trust Towers, Level I Reception,
Road, Trust Towers, Level I Reception,
Kampala, Uganda.
Deadline: 22nd March 2019
NB: If not contacted
by Monday 25th March, 2019, please consider your application as having been
unsuccessful.
by Monday 25th March, 2019, please consider your application as having been
unsuccessful.
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