UN Information Communication and Technology Associate Job Vacancies – United Nations High Commissioner for Refugees (UNHCR)

Organisation: United
Nations High Commissioner for Refugees (UNHCR)
Position No.: 10022180
Vacancy Notice: 007/2019
Duty Station: 
Reports to: Regional
ICT Officer
Grade: GL6
About UNHCR:
The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
Job Summary:  The Information Communication and Technology
Associate provides reliable and timely ICT services on the application and
infrastructure of UNHCR standard ICT services in the Area of Responsibility
(AoR). S/he receives technical guidance from Senior Regional ICT Officer or
Regional ICT Officer responsible for the Telecom/IT infrastructure in the
region in which the field or emergency operation exists. In offices where there
is no (Regional) ICT Officer, direct supervision may be exercised by the (Snr)
Admin Officer as applicable in the duty station.
Key Duties and Responsibilities: 
  • Assist in on-site needs assessment and installation and maintenance
    of UNHCR Telecommunications and IT equipment.
  • Work in close consultation with the Senior Regional ICT officer,
    establish the ICT requirements in field operations, taking into account
    the overall IT and Telecom strategy of the region, the operational needs
    and the security constraints.
  • Install and configure the most appropriate type of UNHCR IT and
    Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and
    satellite systems) to meet the field and emergency operations immediate
    ICT needs.
  • Ensure that the equipment under his/her responsibility is in good
    working condition, by inspecting regularly the hardware and installations.
    If required, arrange promptly repairs or replacement as necessary
    according to established procedures.
  • Maintain records of the installations and repairs/replacements done
    and keep the Regional ICT officer fully informed on the status of the
  • Provide each office, where equipment is installed, with full
    information for their asset management records.
  • If applicable, keep a proper inventory level of all sites spares and
    return spare parts for repair/replacement.
  • Monitor and maintain the LAN, Network Servers, Printers, LAN points,
    Hubs, Patch pane, etc. to prevent faults occurring.
  • Add or remove users from the Network.
  • Assist in the maintenance of accurate records of users and usage of
    the Network.
  • Conduct minor hardware maintenance.
  • Provide Technical Briefing/Training on the equipment to local ICT
    resources and users, including IPs, ensuring that they are able to
    maintain/use the equipment.
  • Provide support in the development and configuration of IT and
    Telecom Equipment/Kits used in field operations and emergencies.
  • Perform other related duties as required.
Key Performance Indicators:
  • UNHCR Country offices in the AoR have modern and cost-effective ICT
  • UNHCR ICT equipment and data are protected.

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNHCR Information
    Communication and Technology Associate job placement should have completed
    Secondary School or equivalent technical school with formal training and
    certification on relevant ICT related fields.
  • At least six years of job experience relevant to the function or
    particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX,
    Cisco routers and satellite modems.
  • Extensive knowledge of computer application packages such as MS
  • Fluency in English and working knowledge of another relevant UN
    language and/or local language.
  • Knowledge of other UN languages.
  • Hands-on experience with wireless and VoIP systems, electricity,
    generators, lightning protection an asset.
  • Previous experience in Emergencies is an advantage.
  • Training experience.
How to Apply:
All interested
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job
Deadline: 21st February 2019
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

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