The Ugandan Jobline

• Assist in on-site needs assessment and installation and maintenance
  of UNHCR Telecommunications and IT equipment.
• Work in close consultation with the Senior Regional ICT officer,
  establish the ICT requirements in field operations, taking into account
  the overall IT and Telecom strategy of the region, the operational needs
  and the security constraints.
• Install and configure the most appropriate type of UNHCR IT and
  Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and
  satellite systems) to meet the field and emergency operations immediate
  ICT needs.
• Ensure that the equipment under his/her responsibility is in good
  working condition, by inspecting regularly the hardware and installations.
  If required, arrange promptly repairs or replacement as necessary
  according to established procedures.
• Maintain records of the installations and repairs/replacements done
  and keep the Regional ICT officer fully informed on the status of the
  equipment.
• Provide each office, where equipment is installed, with full
  information for their asset management records.
• If applicable, keep a proper inventory level of all sites spares and
  return spare parts for repair/replacement.
• Monitor and maintain the LAN, Network Servers, Printers, LAN points,
  Hubs, Patch pane, etc. to prevent faults occurring.
• Add or remove users from the Network.
• Assist in the maintenance of accurate records of users and usage of
  the Network.
• Conduct minor hardware maintenance.
• Provide Technical Briefing/Training on the equipment to local ICT
  resources and users, including IPs, ensuring that they are able to
  maintain/use the equipment.
• Provide support in the development and configuration of IT and
  Telecom Equipment/Kits used in field operations and emergencies.
• Perform other related duties as required.

• UNHCR Country offices in the AoR have modern and cost-effective ICT
  systems.
• UNHCR ICT equipment and data are protected.

• The ideal candidate for the United Nations UNHCR Information
  Communication and Technology Associate job placement should have completed
  Secondary School or equivalent technical school with formal training and
  certification on relevant ICT related fields.
• At least six years of job experience relevant to the function or
  particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX,
  Cisco routers and satellite modems.
• Extensive knowledge of computer application packages such as MS
  Office.
• Fluency in English and working knowledge of another relevant UN
  language and/or local language.
• Knowledge of other UN languages.
• Hands-on experience with wireless and VoIP systems, electricity,
  generators, lightning protection an asset.
• Previous experience in Emergencies is an advantage.
• Training experience.

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