Job Title: Tour Manager/Tour Consultant
Organisation: African
Pearl Safaris Ltd
Pearl Safaris Ltd
Duty Station: Station
House, First Floor Room 3, Kampala, Uganda
House, First Floor Room 3, Kampala, Uganda
About US:
African Pearl
Safaris was the first company to take tourists to Bwindi for gorilla tracking
in 1993. We offer safaris in Uganda & Rwanda
Safaris was the first company to take tourists to Bwindi for gorilla tracking
in 1993. We offer safaris in Uganda & Rwanda
Key Duties and Responsibilities:
·
Diagnose
the clients’ specifications and wishes and suggest suitable travel packages or
services
Diagnose
the clients’ specifications and wishes and suggest suitable travel packages or
services
·
Organize
travels from beginning to end, through booking tickets and accommodation, securing
rental transportation etc.
Organize
travels from beginning to end, through booking tickets and accommodation, securing
rental transportation etc.
·
Supply
travelers with pertinent information and useful travel/holiday material
(guides, maps, event programs etc)
Supply
travelers with pertinent information and useful travel/holiday material
(guides, maps, event programs etc)
·
Use
promotional techniques and prepare promotional materials to sell itinerary tour
packages
Use
promotional techniques and prepare promotional materials to sell itinerary tour
packages
·
Handle unforeseen
problems and complaints and determine eligibility for money returns
Handle unforeseen
problems and complaints and determine eligibility for money returns
·
Attend
conferences to maintain familiarity with tourism trends
Attend
conferences to maintain familiarity with tourism trends
·
Create
and update electronic records of clients
Create
and update electronic records of clients
·
Reach
the revenue and profit targets
Reach
the revenue and profit targets
·
Available,
able to respond to any call / email any time of the day /night
Available,
able to respond to any call / email any time of the day /night
·
Secure
and reserve client’s safari accommodation following the confirmed safari
program
Secure
and reserve client’s safari accommodation following the confirmed safari
program
·
Take
responsibility of securing visitors relevant trekking permits in relevant parks
following their confirmed program
Take
responsibility of securing visitors relevant trekking permits in relevant parks
following their confirmed program
·
Book and
reserve in advance all tour activities as per the program confirmed
Book and
reserve in advance all tour activities as per the program confirmed
·
Populate
the safari departure sheet with tour programs and respective safari days
Populate
the safari departure sheet with tour programs and respective safari days
·
Contact
safari lodges and hotels for room rates and activity rates for use in safari
quotation for a given period
Contact
safari lodges and hotels for room rates and activity rates for use in safari
quotation for a given period
·
Research
and file relevant information to the
reservations department
Research
and file relevant information to the
reservations department
·
Ensure
clients file upon confirmation is all set and ready before safari departure
Ensure
clients file upon confirmation is all set and ready before safari departure
·
Ensure
custody of relevant permits and other paper works that require advance bookings
including their flight tickets
Ensure
custody of relevant permits and other paper works that require advance bookings
including their flight tickets
·
Have an
effective communication link with service suppliers i.e. hotels, safari lodges,
car hire companies etc
Have an
effective communication link with service suppliers i.e. hotels, safari lodges,
car hire companies etc
Qualifications, Skills and Experience:
·
The applicant
must hold a bachelor’s degree in Tourism/Travel related course
The applicant
must hold a bachelor’s degree in Tourism/Travel related course
·
A minimum
of two years of experience working with a Tour or travel agency
A minimum
of two years of experience working with a Tour or travel agency
·
Energetic
and patient
Energetic
and patient
·
Excellent
communication and interpersonal skills, especially when dealing with Guest
Excellent
communication and interpersonal skills, especially when dealing with Guest
·
Good
organizational skills
Good
organizational skills
·
Excellent
computer skills
Excellent
computer skills
·
Vast
knowledge about Uganda & Rwanda as a holiday destination
Vast
knowledge about Uganda & Rwanda as a holiday destination
How to Apply:
Please hand deliver
your applications and academic credentials to our offices, Station House, First
Floor Room 3, Kampala Road.
your applications and academic credentials to our offices, Station House, First
Floor Room 3, Kampala Road.
Deadline: 11th February 2019
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline