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• Ensure each & every member of the
  team are fully aware of Company’s vision, Mission, Core Values &
  Goals.
• Mentoring & supervising Outlet
  Managers in design & execution of Outlet work plan.
• Formulate the Annual/Quarterly/Monthly
  Sales Budget for Retail & Outlets and cascade it to customer wise/
  Product wise.
• Plan and support Outlet Managers and
  their sales teams in development of specific sales models within the
  overall strategic framework.
• Design and implement customer
  acquisition and retention strategies.
• Reviews and supports all investment and
  mandated to negotiate proposals
• Optimize business turnover and revenue
  of the assigned portfolio.
• Present Market Mapping to your
  Supervisor. Assessment of Demand Potential & requirement of Steel and
  Plastic products in the designated segment, collecting market information,
  price feedback, and collection of product samples for testing on periodic
  basis & Competitive Scenario.
• Present Sales Performance to the
  Supervisor every month, Gap Analysis, Target for the current month and
  Action Plan to achieve them.
• Formulation of customer visit plan for
  self and team members
• Monitoring the daily sales activities of
  the team, weekly & Monthly performance review and debtors review.
• Resolution and redress of customer
  complaints within the stipulated time frame.
• Measurement of customer satisfaction
  index, Service time to customers
• Participation in product promotions,
  Trade Fairs, Brand Building, Seminars and Road Shows.
• Identification of training needs and
  ensuring trainings are imparted as per the schedule
• Perform any other duties as may be
  assigned by the supervisor.

• The applicants for the Retail Sales
  Manager should hold a Degree from an accredited University in a related
  field.
• At least five years in a related role.
• Strong problem solving & creative
  skills and ability to exercise sound judgment.
• Impeccable level of integrity and
  dependability with a strong sense of urgency and results orientation.
• Broad knowledge & understanding of
  managing a decentralized sales force.
• Resilience under pressure, flexible
  thinking and ability to adopt to change.
• Highly organized and detail oriented.
• Excellent oral and written communication
  skills.
• Good at multi- tasking
• Computer literacy

• Challenging Status quo – there is always
  a better way
• Not accepting Mediocrity – stimulate
  people to perform, replace under performers
• A leader – are you perusable and
  exemplary
• Focus on big things – no time for micro
  management
• “Just do it” approach – quickly fixes by
  doing good root cause analysis, solution finding and translation to
  implementation.
• Trust is good, Control is better –
  systematically checks compliance with policies and procedures. 

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