Job Title: Officer Performance
Management
Management
Organisation: Uganda
Revenue Authority (URA)
Revenue Authority (URA)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Supervisor
Performance Management
Performance Management
Job Code: HRM/074/601
About URA:
The Uganda Revenue
Authority (URA) was established by the Uganda Revenue Authority Statute of 1991
and set up in September of the same year as a central body for assessment and
collection of specified revenue, to administer and enforce the laws relating to
such revenue and to provide for related matters. This statute incorporated all
the laws that were in force then regarding tax collection. The new organization
(URA) amalgamated the three tax administration departments that were
responsible for all the taxes collected by the Central Government of Uganda.
Authority (URA) was established by the Uganda Revenue Authority Statute of 1991
and set up in September of the same year as a central body for assessment and
collection of specified revenue, to administer and enforce the laws relating to
such revenue and to provide for related matters. This statute incorporated all
the laws that were in force then regarding tax collection. The new organization
(URA) amalgamated the three tax administration departments that were
responsible for all the taxes collected by the Central Government of Uganda.
Job Summary: The
Officer Performance Management will implement the URA staff Performance Management
programs in order to enhance individual performance, accountability, staff
motivation and productivity. The incumbent will also conduct performance
management capacity building programs to staff so as to enhance Performance
Accountability and Compliance with the PM standards.
Officer Performance Management will implement the URA staff Performance Management
programs in order to enhance individual performance, accountability, staff
motivation and productivity. The incumbent will also conduct performance
management capacity building programs to staff so as to enhance Performance
Accountability and Compliance with the PM standards.
Key Duties and Responsibilities:
·
Identify
areas of inadequacy in Performance Management
Identify
areas of inadequacy in Performance Management
·
Prepare
proposal and schedule for capacity building programs such as trainings,
sensitizations, conference or any other agreed form of engagement
Prepare
proposal and schedule for capacity building programs such as trainings,
sensitizations, conference or any other agreed form of engagement
·
Prepare
sensitization/training materials or engagement guide and other logistical
support to facilitate the trainings
Prepare
sensitization/training materials or engagement guide and other logistical
support to facilitate the trainings
·
Develop
and maintain an up-to-date record/database of staff trained in PM to identify
the magnitude of PM skills gap
Develop
and maintain an up-to-date record/database of staff trained in PM to identify
the magnitude of PM skills gap
·
Conduct
periodic field visits to sensitize staff on any emerging Performance Management
issues
Conduct
periodic field visits to sensitize staff on any emerging Performance Management
issues
·
Prepare
training, sensitization or other engagement reports and submit to the line
manager for further administration
Prepare
training, sensitization or other engagement reports and submit to the line
manager for further administration
·
Compile
and consolidate Performance evaluation reports in order to track performance of
all URA staff and enhance accountability.
Compile
and consolidate Performance evaluation reports in order to track performance of
all URA staff and enhance accountability.
·
Mobilize
Departmental performance Review Committees (DPRCs) to submit reports of the
assigned departments
Mobilize
Departmental performance Review Committees (DPRCs) to submit reports of the
assigned departments
·
Analyze
and Consolidate the DPRC reports according to the approved format
Analyze
and Consolidate the DPRC reports according to the approved format
·
Develop
and maintain a data bank for all appraisal records of URA to facilitate easy
access
Develop
and maintain a data bank for all appraisal records of URA to facilitate easy
access
·
Maintain
all copies of the appraisal documents, index the files/folders and submit to
the appropriate records management office for safe custody and ease of
reference
Maintain
all copies of the appraisal documents, index the files/folders and submit to
the appropriate records management office for safe custody and ease of
reference
·
Provide
accountability to the immediate line manager for all the appraisal records
received
Provide
accountability to the immediate line manager for all the appraisal records
received
·
Collect
and analyze baseline data for the review of performance management tools in
order to enhance compliance with the PM standards and guide management in decision
making.
Collect
and analyze baseline data for the review of performance management tools in
order to enhance compliance with the PM standards and guide management in decision
making.
·
Engage
relevant stakeholders to identify gaps in the performance management tools.
Engage
relevant stakeholders to identify gaps in the performance management tools.
·
Conduct
Benchmark visits to other organizations in order to improve PM
Conduct
Benchmark visits to other organizations in order to improve PM
·
Conduct
research on best practices to keep abreast with developing trends in PM and
identify areas of improvement in the current performance appraisal process
Conduct
research on best practices to keep abreast with developing trends in PM and
identify areas of improvement in the current performance appraisal process
·
Carry
out field visits and solicit information from staff regarding the relevance,
effectiveness and usability of the existing URA Performance Appraisal framework
and document and present key issues and recommendations for action
Carry
out field visits and solicit information from staff regarding the relevance,
effectiveness and usability of the existing URA Performance Appraisal framework
and document and present key issues and recommendations for action
·
Identify
and engage key stakeholders to participate in the review of the performance
reporting tools
Identify
and engage key stakeholders to participate in the review of the performance
reporting tools
·
Prepare
report on the findings and recommendations and submit to the line manager for
consideration
Prepare
report on the findings and recommendations and submit to the line manager for
consideration
·
Conduct
Performance management inspections in order to enhance compliance with PM
process and standards.
Conduct
Performance management inspections in order to enhance compliance with PM
process and standards.
·
Develop
a schedule to guide in the inspection visits and submit for the approval of the
line manager
Develop
a schedule to guide in the inspection visits and submit for the approval of the
line manager
·
Develop
the tools/check list to guide during the inspection and submit for approval
Develop
the tools/check list to guide during the inspection and submit for approval
·
Carry
out field visits to track and report on compliance with performance appraisal
guidelines in assigned business areas of the organization
Carry
out field visits to track and report on compliance with performance appraisal
guidelines in assigned business areas of the organization
·
Analyze
inspection findings and prepare report to the line manager
Analyze
inspection findings and prepare report to the line manager
·
Engage
the head of Business unit to provide feedback on the inspection and guide on
areas of improvement
Engage
the head of Business unit to provide feedback on the inspection and guide on
areas of improvement
·
Conduct
periodic reviews of the implementation of Performance Management framework and
prepare report on findings and cases that require supervisors’ intervention
Conduct
periodic reviews of the implementation of Performance Management framework and
prepare report on findings and cases that require supervisors’ intervention
·
Track
the performance of staff in the different job families and prepare report that
guide Organisational Development (OD) unit on the possibility of work load
assessment
Track
the performance of staff in the different job families and prepare report that
guide Organisational Development (OD) unit on the possibility of work load
assessment
·
Track
the performance of staff in the different job families and prepare report that
guide Organisational Development (OD) unit on the possibility of work load
assessment
Track
the performance of staff in the different job families and prepare report that
guide Organisational Development (OD) unit on the possibility of work load
assessment
·
Monitor
and evaluate the implementation of Performance recommendations to enhance staff
Productivity and Motivate.
Monitor
and evaluate the implementation of Performance recommendations to enhance staff
Productivity and Motivate.
·
Extract
the approved Performance Management recommendations and prepare action points
for the respective responsibility centres and submit to the line manager for
further administration
Extract
the approved Performance Management recommendations and prepare action points
for the respective responsibility centres and submit to the line manager for
further administration
·
Compile
the full schedule for the PM cases for implementation, determine the respective
action points and centers. Follow up implementation and provide periodic
reports
Compile
the full schedule for the PM cases for implementation, determine the respective
action points and centers. Follow up implementation and provide periodic
reports
·
Prepare
feedback letters for all staff to obtain the individual performance results.
Prepare
feedback letters for all staff to obtain the individual performance results.
·
Provide
periodic support to staff in the development and monitoring of the Performance
Improvement Plans.
Provide
periodic support to staff in the development and monitoring of the Performance
Improvement Plans.
·
Coordinate
the appraisal of staff on probation who are due for confirmation and prepare a
report for Management action.
Coordinate
the appraisal of staff on probation who are due for confirmation and prepare a
report for Management action.
·
Prepare
confirmation letters, solicit for the requisite signature and manage their
distribution.
Prepare
confirmation letters, solicit for the requisite signature and manage their
distribution.
·
Coordinate
the implementation of Reward and Recognition activities to enhance staff
Motivation and Retention.
Coordinate
the implementation of Reward and Recognition activities to enhance staff
Motivation and Retention.
·
Participate
in the development and review of the Reward and Recognition guidelines
Participate
in the development and review of the Reward and Recognition guidelines
·
Coordinate
and organize meetings with Reward and Recognition Committee (RRC).
Coordinate
and organize meetings with Reward and Recognition Committee (RRC).
·
Train
RRC from time-to-time to enhance their skills in handling RR matters
Train
RRC from time-to-time to enhance their skills in handling RR matters
·
Provide
oversight and Coordination of the RRC nomination process.
Provide
oversight and Coordination of the RRC nomination process.
·
Coordinate
the procurement of RRC gifts to facilitate the reward and recognition process.
Coordinate
the procurement of RRC gifts to facilitate the reward and recognition process.
Qualifications, Skills and Experience:
·
The
applicants for the Uganda Revenue Authority (URA) Officer Performance
Management job opportunities should hold Honors degrees in Human Resource
Management, Social Sciences, Organizational Psychology or a related field from
a recognized university.
The
applicants for the Uganda Revenue Authority (URA) Officer Performance
Management job opportunities should hold Honors degrees in Human Resource
Management, Social Sciences, Organizational Psychology or a related field from
a recognized university.
·
At least
two years of work experience in Human Resources Management, particularly in
areas of Performance Management and Reward Management
At least
two years of work experience in Human Resources Management, particularly in
areas of Performance Management and Reward Management
·
Experience
in supporting high volume staff appraisal activities across a wide variety of
roles and professional sectors.
Experience
in supporting high volume staff appraisal activities across a wide variety of
roles and professional sectors.
Desirable
·
Post
graduate qualification in any of the above fields
Post
graduate qualification in any of the above fields
·
Training
in Balance Score Card Framework
Training
in Balance Score Card Framework
·
Experience
in using electronic HR systems for performance management and staff database
Experience
in using electronic HR systems for performance management and staff database
·
Knowledge
and Experience
Knowledge
and Experience
·
Understanding
of the organizational strategy and the Balance Score Card Framework
Understanding
of the organizational strategy and the Balance Score Card Framework
·
Performance
Management Guidelines
Performance
Management Guidelines
·
Labour
Laws especially, the Uganda Employment Act, 2006
Labour
Laws especially, the Uganda Employment Act, 2006
·
Special
Skills & Attributes
Special
Skills & Attributes
·
Proficiency
at use of Computer MS applications such as Excel, Word, PowerPoint and other
data analysis tools.
Proficiency
at use of Computer MS applications such as Excel, Word, PowerPoint and other
data analysis tools.
·
Ability
to relate well with people of different temperaments
Ability
to relate well with people of different temperaments
·
Ability
to communicate effectively and make presentation to senior management, staff
and other stakeholders.
Ability
to communicate effectively and make presentation to senior management, staff
and other stakeholders.
·
Ability
to negotiate with, persuade and influence stake holders while marketing
emerging ideas
Ability
to negotiate with, persuade and influence stake holders while marketing
emerging ideas
·
Ability
to make timely and accurate decision
Ability
to make timely and accurate decision
·
Ability
to work in a team and influence team’s decision
Ability
to work in a team and influence team’s decision
·
Ability
to research and keep abreast with current trends in PM best practices
Ability
to research and keep abreast with current trends in PM best practices
·
Ability
to develop strong working relationships at all levels
Ability
to develop strong working relationships at all levels
·
Good
planning and facilitation skills
Good
planning and facilitation skills
·
Ability
to assimilate large amounts of information and pay attention to detail
Ability
to assimilate large amounts of information and pay attention to detail
·
Self-Motivated
with the ability to work with minimal supervision
Self-Motivated
with the ability to work with minimal supervision
·
Ability
to analyse and use data and management information systems
Ability
to analyse and use data and management information systems
·
Ability
to work under pressure, and deploy a flexible approach to changing priorities
Ability
to work under pressure, and deploy a flexible approach to changing priorities
How to Apply:
All suitably
qualified and interested candidates who wish to join URA should apply online by
visiting the website below. Please go to Careers link, Click Here, ‘CAREERS ->
EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view
detailed job description of the roles and responsibilities and other required
competencies. All applicants are required to scan and attach copies of the
required academic documents only e.g. Transcript, O’ Level, A’ level, Degree
certificates. Each attachment should not exceed a limit of 1MB and ONLY
Portable Document Format (pdf) are allowed.
qualified and interested candidates who wish to join URA should apply online by
visiting the website below. Please go to Careers link, Click Here, ‘CAREERS ->
EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view
detailed job description of the roles and responsibilities and other required
competencies. All applicants are required to scan and attach copies of the
required academic documents only e.g. Transcript, O’ Level, A’ level, Degree
certificates. Each attachment should not exceed a limit of 1MB and ONLY
Portable Document Format (pdf) are allowed.
Note: The list of shortlisted and successful candidates will be published
on the URA website. Academic documents for the successful candidates will be
vetted and background checks conducted before they are considered for
appointment into the Authority. Any applicants found with forged academic
documents will be charged in the courts of law.
on the URA website. Academic documents for the successful candidates will be
vetted and background checks conducted before they are considered for
appointment into the Authority. Any applicants found with forged academic
documents will be charged in the courts of law.
Deadline: 5th March 2019 at 11:59pm
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