The Ugandan Jobline

• Handling outsourced debts and meeting collection targets in order to
  maintain a positive cash flow.
• Perform skip tracing activities involving looking tor debtors whose
  whereabouts is unknown.
• Generate client statements and Demand Letters and manage the
  escalation process.
• Allocate payments to respective debt accounts so that debtor
  information and balances are kept accurate.
• Support the debt portfolio management, to ensure that the portfolio
  is accurate and up-to-date.
• Identify and manage sticky non responsive accounts and/or escalate
  for case management.
• Deal with and manage client correspondence to ensure service level
  expectations are attained and maintained within the acceptable turn-around
  time.

• The applicants should preferably hold Bachelor’s Degrees in Law,
  Economics, Business Administration, or Commerce or relevant field.
  Additional qualifications in Banking or Credit are an added advantage.
• Relevant work experience of working in a debt collection environment
  is an added advantage but not mandatory. Computer literacy is essential
  and mandatory
• integrity, Innovativeness, Excellence, Assertive negotiation skills,
  Excellent communication skills, interpersonal skills, telephone manners
  and techniques and ability to assess issues/situations
• Ability to understand terms and conditions of contracts and outline
  a resolute collection strategy.

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