ICT Operations Support Officer – Umeme

Organization: Umeme
Duty Station: Kampala,
Uganda
Reports to: IT
Service Delivery Manager
About US:
Umeme is a public
company cross listed on both the Uganda Securities Exchange and the Nairobi
Securities Exchange with over 6,483 shareholders, including high value
international institutional investors. Umeme operates under a concession with a
structural monopoly in the distribution of electricity across Uganda,
distributing 99% of electricity in Uganda through a single buyer model.
Job Summary:  The IT Operations Support Officer will provide
systems monitoring, post-paid bill printing and operational support for
billing.
Key Duties and Responsibilities: 
  • Manage daily backup logs.
  • Monitor daily server activity and escalate any issues accordingly.
  • Support the end-to-end manual reading process, including readings
    uploads and exception resolution.
  • Execute batch programs and housekeeping routines.
  • Provide timely printing of invoices, statements and reports.
  • Perform Helpdesk support tasks as directed.
  • Perform any other duties as may be assigned from time to time.


Qualifications, Skills and Experience: 
  • The ideal candidate for the Umeme ICT Operations Support Officer job
    vacancy must hold a Degree in IT or Computer Science
  • At least two years of work experience in an IT environment
  • Honesty and Integrity
  • Keen attention to detail
  • Customer centric
  • Flexible working hours and willingness to work shifts
How to Apply:
All suitably
qualified and interested candidates should first fill out their application
forms online, Click
Here
 and thereafter send their updated CVs
to: recruit.hr@umeme.co.ug.
Deadline: 15th February 2019 by 5:00 PM
For more of the
latest jobs, please visit http://www.theugandanjobline.comor
find us on our facebook page https://www.facebook.com/UgandanJobline




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